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2 reviews from our car dealer reviews community
Leave a review for Downs Autos

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2 reviews from our car dealer reviews community

Leave a review for Downs Autos
Click on the stars to start your review
"Sold a faulty car, didn't fix it..."
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car was bought from Downs Autos with a near illegal tyre. It developed a coil failure after a few weeks, a few months after the water pump failed. They abdicated responsibility for the coil to their warranty company, at an excess cost to me of £50. The water pump then failed 3 months later. The dealer refused to fix either faults and has suggested this is a normal situation in buying a used car, from a dealer and that he has no legal requirement to fix the issues because the car wasn't broken completely broken at the point of sale!

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"Downs autos customer"
3.3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not the typical car buying experience, not bad just different, one man band operation run out of his home basically, no cars on a forecourt they must be kept elsewhere. Overall everything was fine, the bloke was nice, wouldn't budge of the price what so ever which is disappointing but apart from that it was alright. I would recommend them but not if you want to take a look around a few cars first.

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Dealership Information

Downs Autos is an Independent dealership that is based in Epsom. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2 reviews2.2 out of 5 stars — Rated Poor
Excellent
0
Very Good
1
Average
0
Poor
0
Terrible
1

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Contact Information

Address

Downs Autos
Reigate Road
Epsom
Surrey
KT17 3LA

Get in touch

http://www.downsautos.co.uk

Opening times

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Dealership Statistics

50%
Would recommend this dealer to family and friends
50%
Thought the dealer was knowledgeable and helpful
0%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Downs Autos

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Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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