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12 reviews from our car dealer reviews community
Leave a review for D P Cars
Leave a review

12 reviews from our car dealer reviews community

Leave a review for D P Cars
Leave a review
"When it all goes wrong"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from DP Cars 15th December with 11 months MOT 15th November. Thought something wrong from day one but as Christmas and New Year was upon me not able to anything about it. Took it back to MOT garage next door to DP cars who did the MOT. Complained about knocking from offside front and smell of petrol. Left it there for 2 hours only to be told nothing wrong. Complained again and took salesman for a drive to listen to banging from offside front and under drivers seat. Just got out of the car saying it was the exhaust heat shield loose. Not happy so took car for another MOT. Guess what, failed on offside suspension strut, Also advisories ball joint covers, Exhaust.and excessive rust on sub frames. So now no car and no work done on the so called 3 month warranty. Have reported them to the DVSA and the Trading Standards office. MOT done 15th November showed 61906 miles. MOT when bought the car December 15th still 61906. So defects before i bought the car. So maybe you should think twice.

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"Great Experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Saw the car I wanted on Saturday, straight down to see Dan Monday Morning , Deposit paid , back in again Wednesday all paid up ... no pressure at all ... Great service throughout, the car was filthy when I looked at it , but a total transformation when I picked it up today ,,,thank you all at Dp Cars .....I highly recommend these guys ..

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"Great guys to deal with!"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a slightly high mileage Zafira from Dan at DP Cars. Very helpful, very straight forward and sorted half way delivery -as I live in Eastbourne- for free. Unfortunately an unforeseen issue happened on the way home and we needed recovery and a ultimately new replacement engine! Dan refunded the recovery fees and has dealt with Vauxhall dealership my end throughout and arranged direct payment for the replacement engine. They even offered to help it with a hire car if needed but thankfully we managed with my other car for a few weeks. Unfortunate and frustrating, but just one of those things that can happen and being irate will solve nothing. Daniel has been excellent informative and professional throughout and today the car will be paid for in full and returned to us with a brand new Vauxhall engine in in with only a few miles from road tests. Thank you guys.

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"Amazing experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dan at DP cars not only managed to arrange finance and release the car to me all within 24 hours, but the whole experience was phenomenal. At every step I was confident that Dan at DP cars had my best interests at heart. Everything was explained to me clearly and professionally from start to finish. Before you go anywhere else for a car, please give DP cars a shot, you won't regret it! It's been a long time since I last experienced a customer experience like today! Thanks Dan & DP cars

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"Car sold before checked "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Poor customer service with giving us the car before it being thoroughly checked. Was informed that the car was all okay. With no car experience, I was relying and trusting company to sell us a £5,500 disabled car which had many faults discovered later. When taking my disabled father to an important and emotional day, we come to realise the seat belt wasnt working, the air conditioning wasnt working nor the electric mechanism for wings mirrors. Same day we complained, this was all sorted and looked into and we was told it was all working before it left the garage. Later on admitting it wasnt checked and the car was filthy. Fair enough it was all fixed. However, the following day, the system to hold wheelchair, mechanism failed on a journey to another important day, and my father tipped right back in his wheelchair and we had to stop off the motorway and get him picked up as it was unsafe to drive. This was then looked at my GM coaching who guided us in how to use everything in the car as the garage admitting to having no knowledge with this which is fair enough but truly is a safety hazard. They had been good to fix other problems but at the same time we should have never been sold the car. A couple months later, the air con packed in. Recently been driving with it iced over and dad cannot travel in the car because it's far to cold. Most of the inside has been changed and inspected which needs updating. I wouldnt advise purchasing a disabled car from here. Some service was okay but it shouldn't of happened.

"Amazing service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dan at dp cars bent over backwards to secure me a good purchase on a quality car via finance when my credit wasn't the best. Due to his hard efforts I'm now the proud owner of that car. The staff at dp cars went above and beyond for me and I'm very grateful for the expertise, friendly manner and absolute professional quality service. Will defiantly do business with them again and would happily recommend them too everyone.

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+2 Found this review helpful
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Drove my new car away in under an hour today. No slick talking salesmen, just friendly helpful service. Highly recommend DP Cars.

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"A lovely car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

These guys sold me a Lovely car in April. I'm pleased with the Suzuki itself and everything DP Cars did for me during the transaction. Worth the visit so would recommend.

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"Very satisfied with the service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The dealers at DP Cars were brilliant. The whole experience of buying my Citroen C5 was quick and easy. The car was in fantastic condition and a really fair price and up to now I have had no issues with it what so ever. I would certainly recommend this dealership.

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+3 Found this review helpful
"Claire"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I could not recommend this business highly enough. I called to enquire about a car at 10am this morning and by 5pm it was sitting on my driveway, financed, taxed, mot'd, serviced and with a 6month warranty. A perfect service that was almost too simple to be true. No wonder they've been trading for 20years!

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Dealership Information

Great deals on used cars in Torbay.

Finance, Part Exchange, Delivery, HPI Checked and Same Day Drive Away Available.

DP Cars is a used car dealer based in Torquay, Devon, where our aim is to help you drive away with the second hand car that suits your needs both practically and financially. We offer some of the most competitive deals on used cars around Devon and Nationally across a variety of car brands. We have a great selection of used cars in a range of makes and models, from family cars to small hatch backs, we are confident that we can find the right car for you. We don't source our cars from auction, we selectively hand pick our vehicles through a network of main dealers we have been working with for over twenty years. These main dealers include, Audi, BMW, Mini, Volkswagen, Peugeot, Renault and many more. We also invest in having our own full time workshop and Bosch Trained Mechanic, equipped with the latest Bosch and Snap on Diagnostic machines. All our vehicles are also independently MOT'ed and inspected by our workshop and in most cases can be driven away the same day.  If you read our reviews, many customers have even been able to complete the whole process including test drive, finance, part exchange and paperwork and drive away within one hour.

With the power of the internet, combined with our reputation and one hour drive away, many new customers from all over the UK choose us for their next vehicle. We now offer a nationwide delivery service, or if you wish to collect from us, Paignton train station is less than 5 minutes walk from our showroom. If you wish to fly, we can even arrange to meet you at Exeter Airport which is less than 30 minutes drive away. Being based in the beautiful English Riveria of Torbay we often have customers who combine a short stay in the many excellent value hotels the local area has to offer. Copy and paste this link to see what's on offer; 

https://www.englishriviera.co.uk/accommodation

At DP Cars we have a reputation for quality customer service. This is because not only do we have extensive knowledge in used cars, but we have many years experience in selling the right car to the customer. But don't take our word for it, come and visit us and you will see why so many car buyers keep coming back to us for their second or even third car. Even if you are not thinking about changing your car, we can offer you friendly advice and expertise in a no pressure environment.

For more information on all our used cars or services browse through our website. We should have the car of your choice but if for any reason you are looking for a specific make and model that we don't have in stock, please contact us and we will be happy to help you find the right car.

We pride ourselves on our wide range of stock but deals this good don't last and our stock of used cars changes frequently. Don't delay, contact Daryl or Daniel today to arrange a test drive, reserve a vehicle or discuss a value for your part exchange.

Established in 1994 selling quality used cars for over twenty eight years.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1994

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
12 reviews4.4 out of 5 stars — Rated Very Good
Excellent
10
Very Good
0
Average
0
Poor
2
Terrible
0

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    Contact Information

    Address

    D P Cars
    126 Newton Road
    Torquay
    Torbay
    TQ2 7AD

    Get in touch

    01803 524770
    http://www.dpcarsonline.co.uk

    Opening times
    Mon 09:00 - 17:00
    Tue 09:00 - 17:00
    Wed 09:00 - 17:00
    Thu 09:00 - 17:00
    Fri 09:00 - 17:00
    Sat 09:00 - 16:00
    Sun CLOSED

    Dealership Statistics

    83%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About D P Cars

    Company Formed: 1994
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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