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Having been in the showroom when the Sales Manager at Drayton Motors in Boston refused to honor the free service which had been promised to the buyer of one of their pre-owned cars I can only express my disgust at the way they treat buyers. He was not only abusive but called her a liar in front of customers. Needless to say I left. I trust that the service she was forced to pay for will cover the profit which they have lost on the Sportage I had gone in to discuss purchasing. I shall take my custom elsewhere and wild horses would not drag me in to Drayton Motors again - they should be ashamed of themselves. NB If I could award zero stars I would.
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Absolutely disgraceful dealership! Sales department is great but once they have your money are bloody useless!! After sales care is appalling!! Caused damage to car while having work done and refused discount for the work being done. Refused to give keys back till had paid full amount. Put complaint in through Kia UK and they lied to them, telling them they didnt charge me for the fitting (which they did)!! Would not recommend! Boongate Kia at Peterborough is worth the extra miles!! Avoid Drayton Motors AT ALL COST!!
Roger Ashford in response to AnnoyedCustomer
I completely agree and in fact would award them no stars having witnessed the way in which some customers are treated.
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