Reece was absolutely fine, couldn't fault his service - I was quite familiar with the features of the car but he explained anything I wasn't sure about. It was a good experience, I'll go back there for sure.
Reviewer has confirmed their email address
Drive Green from Drive Green in response to MG5
Thanks Paul - glad we could help and we look forward to hopefully helping again in the future.
The car broke down and it turned out it was the battery. I phoned DriveGreen and they weren't terribly helpful so I had to take it to another dealership to get it fixed. I do love the car though, it's great. They were very good when we bought the car, it just seems they weren't interested in helping to get issues resolved afterwards. I would certainly recommend buying a car from them though.
Reviewer has confirmed their email address
Drive Green from Drive Green in response to I love the car!
Hi Valarie - so sorry to read that you didnt think the team were helpful regarding your flat 12v issue. If you are happy to bring the car to us we would be happy any easily able to change it for you, but if the travel distance is prohibitive the solution is to take it to the most convenient local garage as you have done. apologies nonetheless and we are really pleased to hear you are enjoying your Kona.
5 stars. Good knowledge, no pressure sales, great after sales service - appears to be a very busy company, so a little patience needed for calls to be returned.
Reviewer has confirmed their email address
Drive Green from Drive Green in response to Great after sales service
Hi Sean - thanks very much for your feedback and kind words. Apologies sometimes it takes a while for the team to get back to you, but you are right we are incredibly busy at the moment. Thanks for your patience and understanding
We dealt with Reece who was outstanding - really friendly, helpful and gave us great advice. We were guided to the car that was right for us not the most expensive, and all of the finance options and warranty were explained in detail so we understood. We've bought a couple of cars from them now - they've earned our loyalty!
Reviewer has confirmed their email address
Drive Green from Drive Green in response to Guided to the car that was right for us
Hi Tom - Thanks for the great feedback and your kind words. Really pleased we able to hlep and thanks for being repeat customers
Friendly, flexible. Website very informative about all aspects of EVs
Reviewer has confirmed their email address
Drive Green from Drive Green in response to Rating 5/5
Thanks for your feedback Roger and great to hear the website is so helpful
I dealt with Reece - they were quite busy in general but I got everything I needed. I can't think of a way they could improve - it was a straightforward experience.
Reviewer has confirmed their email address
Drive Green from Drive Green in response to VW E Golf
Thanks for your feedback Jamie and we are very pleased we were able to help, especially when we are so busy like we are at the moment. We hope you are enjoying your E-golf
No problems at all, very efficient. I dealt with Reece - he explained everything in detail, they were busy but he made time. All the paperwork was explained and really clear. I'd give them 5 stars.
Reviewer has confirmed their email address
Drive Green from Drive Green in response to Very efficient
Thanks for reviewing Joanna and we are really please we were able to help
I had a very good experience and we are very happy with the car. I really liked the no hard sell approach and the flexible test drives. I would have liked a tiny bit more info on likely choices in my budget and needs range but maybe that's just because I didn't ask! Happy to add that the team were very welcoming and very organised with test drives and final paperwork.
Reviewer has confirmed their email address
Drive Green from Drive Green in response to Thanks for the service
Thanks for your feedback Gabriel and we hope you are enjoying your new EV
Disappointed that tax was not included with car purchase but I'm generally happy overall.
Reviewer has confirmed their email address
Drive Green from Drive Green in response to Happy overall
Hi Suzanne - thanks for your feedback, and we are glad you are pleased overall. We have never had anyone surprised or disappointed that their car doesnt come with free tax, and I don't believe that there is a motortrader anywhere that has ever included paying a customers car tax. Nonetheless we are sorry that you are dissapointed by this and we hope you are still enjoying your EV.
Drive Green were absolutely fantastic when a car I bought from them had a major fault that no one could have known about. They instantly offered a refund or a different car. I had no hesitation in getting another car from them. They are friendly, professional, kind and respectful.
Reviewer has confirmed their email address
Drive Green from Drive Green in response to I'd give them 10 out of 5!
Very glad we were able to help, and we are so sorry about the issue with the origanl car you chose, but glad we were able to sort it out for you. Thank you for your kind words it is very appreciated, and we wish all customers were as reasonable as you when problems do occasionally occur.
Drive Green have the UK’s largest selection of EVs, with every model in one place. Look at them all side by side, go for multiple test drives, and get all the advice you need from our experts.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 175 | |
Very Good | 34 | |
Average | 0 | |
Poor | 0 | |
Terrible | 0 |
Drive Green
Drive Green Forecourt A37 Bristol Road
Radstock
Somerset
BA3 4SL
Mon | 10:00 - 17:00 |
Tue | 10:00 - 17:00 |
Wed | Closed |
Thu | 10:00 - 17:00 |
Fri | 10:00 - 17:00 |
Sat | 10:00 - 17:00 |
Sun | Closed |
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