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You know that feeling, when you feel like you've been had. Well this was one of those times for me. Since buying this car everything has gone wrong with it. The warranty was useless. And when I tried to return the car, the old school dodgy salesmen tricks were deployed. The car cost £4800, and I've had to spend more than half of that again on one problem after another. Even down to little issues - I noticed when I came to view the car that the son opened the car boot door in a peculiar way, but I didn't think anymore of it. But after I bought the car, I found that the door release handle did not work properly. So he was fully aware of it, but chose not to mention it. Just little dishonest things like that really stuck with me. I hope for the sake of decency, that my experience with this company is not a regular happening. But based on my own experience, I would not recommend buying from DSM.
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Dean from DSM Stockport in response to Very disappointing
May you please confirm which vehicle this is?
I went to these guys in April and bought a VW Sport. The salesmen were pretty helpful and the car was good value for money except for the repairs I had to pay for which weren't covered in the warranty. Other than that I am overall happy with the car and would recommend DSM.
Reviewer has confirmed their email address
Dsm stockport from DSM Stockport in response to Needed repairs
Thank you for this review and we would like to state that unfortunately not everything can be covered on the warranty we provide. As I remember the fault was down to the window regulator cable failing which in our defence can happen at anytime. The downside also is that the customer lived quite far from ourselves where we couldn't help by having our garage do the repair at a much lower price. I can only stress that we try our up most in providing the best service possible for all of our customers.
DSM Stockport is an Independent dealership that is based in Cheadle. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
DSM Stockport
Brookside Road
Cheadle
Greater Manchester
SK8 4BG
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