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a couuple of weeks ago i rand dudley motors about a car yo had up for sale. i spoke to a steve brookes and arranged to visit and see the car. we were warmly welcomed by steve who gave us plenty of information and then brought the car round for us to look at. all through the process i have to say that we could not have had better service than steve gave us he was poilte informative and everything you would wish for in good old fashioned service. it was an absolutley pleasurable experience and we would not hesitate to let other people know about it. THANK YOU STEVE BROOKES FOR GREAT DAY
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I have bought all of my cars from Dudley Motor Company and have always received first class service! General Manager Rob is very helpful and I have been very happy with all of the cars I have had I would highly recommend this dealership
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Had great service when attending for my car service last week
I have bought 6 new Corsa's over the years at Dudley Motor Company, I've always had decent service. Bought my 7th this week, Daren was a great help.
Picked up new car service fitted splash guards what a crap job did not line up with body of car and still sent out to customer shit sevice when I pay dealer prices with dealer parts I expect perfection not Cowboys now I've got to spend my time sorting it out look what you do service because of this I would not trust you to any job for a garage who says its perfection who fitted these splashguards and let it go to sales a zero from me and when it is put right you guys had better be on top form because I wi.l take it further
Once again delighted with my purchase from Dudley motor company there like family anything they can do to help they do thanks
I purchased a car last May and it wasn't until the engine malfunction light came on recently that I found out that this company had done me out of 6 months warranty because I had been given the remaining manufacturers warranty on the car (6 months) as opposed to the 12 month NetworkQ warranty. I contacted DMC via live chat twice and was told someone would call me back. Noone ever did. I spoke to someone in the Service Department and they said they would call me back. Noone ever did. I sent them a message on their website asking for the email address to which I should send a formal complaint. Noone ever came back to me. I used this company for years and, after using a different dealership, I returned to them as I'd always found them really good. I don't know what has happened to their service offering but I'm shocked, disappointed and most definitely won't be using them again. If you're looking for a dealership that offers good aftercare and is interested in more than just a quick sale then this isn't the company for you. I most definitely wouldn't recommend!
Anthony at Dudley Motor Company was brilliant and went above and beyond when helping me purchase my new car (which I love). He was very helpful and made sure everything was in order before picking up my car. He even helped me to fill out a form to keep my registration plate and also gave me a full tank of petrol for my new car. Definitely will be recomending this car dealer. Thank you for everything!
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I bought a Vauxhall Vivaro van last year from Dudley Motor Company, with a 9 month warranty. Since that purchase I have had to pay for just over £2,000 of work to be done. I was informed it was serviced before my purchase, but a week after lights were appearing that have sadly never left. Every item I highlighted they told me wasn't covered in my warranty, and ive had no work done under my warranty. I was sold a van that has since needed a new turbo, a new filter system, a month after needing new break pads, and back doors that wouldn't open. Every time I contacted the garage they couldn't care less, and actually they lost record of most of information on my van on their system. Never ever go there, and certainly check your vehicle before you buy, especially second hand, and avoid them doing work as they will quote you and do the work for ridiculous prices
Just bought a new car with the help of Anthony at Dudley Motor Company! He gave me lots of advice and information on the car and different offers! Would definitely recommend! Anthony made me feel comfortable and not pressured into rushing into buying a car!
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Dudley Motor Company is an Independent dealership that is based in Dudley. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Dudley Motor Company
Trindle Road
Dudley
West Midlands
DY2 7AZ
Mon | 08:30 - 18:30 |
Tue | 08:30 - 18:30 |
Wed | 08:30 - 18:30 |
Thu | 08:30 - 18:30 |
Fri | 08:30 - 18:30 |
Sat | 09:00 - 17:00 |
Sun | 10:30 - 16:30 |
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