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10 reviews from our car dealer reviews community

Leave a review for Easy Buy Cars Ltd
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"Stay clear no documents "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

Still awaiting documents from Easy Buy Cars 8 weeks later as didn't arrive as promised through the post, also car needed full service and 2 new tyers after it was advertised with full service history and had recently had a service my advice stay clear not trustworthy in any respect. Avoid Avoid Avoid.

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"Rouge traders STAY CLEAR"
1 out of 5 stars See
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STAY CLEAR OF EASY BUY CARS, I came to view a car and took it for a test drive and told the sales prepesentative there was a few issues, first being the oil life was at 0%, the front brakes are warped, a light on the dash saying service vehicle soon which is actually a engine fault and also a rattle in the engine bay, I was told the vehicle is good to go and that the service light needed resetting along with the oil life light. I bought the vehicle and got an independent inspection done and was told to return the car immediately and get these traders to sort the vehicle faults and put it right as it’s not in compliance with the consumer rights act, I returned the car to get repaired and was told the fault was the glow plugs and was assured by the sales rep that all 4 glow plugs were replaced and he then showed me 3 used glow plugs to assure me the repair was done, but before I returned this car to be repaired I had heat resistant paint marks put on each glow plugs and low and behold they were the same glow plugs in the vehicle once it was returned to me, Cowboys, stay clear I’ve got it all recorded the conversations I’ve had and this will be taken to the trading standard. easy buy cars lied to my face and said the repair was done with 4 new glow plugs and even had the cheek to show me 3 used glow plugs, these weren’t even the glow plugs from my vehicle, Stay Well clear of these traders they should be closed down for business until they get there act right and abide by the consumer rights act and make affordable used cars fit for purpose before they sell them to the public. What they are doing it dangerous, they are quick enough to take your money but don’t want to know when there is a problem with a vehicle. Shocking that they lied to my face and assured me they had done the work and when confronted they then back tracked and said only one glow plug must have needed replacing, so why show me 3 to my face. The vehicles sold here are not as the description describes, avoid this trader if you can and look at a trader that won’t rip you off or lie to you to get your money out of you.

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+3 Found this review helpful
"DO NOT BUY!! LIERS!! NO DOCUMENTS!!"
1 out of 5 stars See
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DO NOT BUY FROM EASY BUY CARS LTD. Told me that they were waiting on the documents for the Audi A3 that i bought from them and would post them out within a week. Also said they’ve taxed the car and sent off for the V5C so I have nothing to worry about. 6 Months later no documents, had to apply for the logbook myself, no service history even after saying i’d have it within a week. Stay well clear of these guys as they are absolute frauds!

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+0 Found this review helpful
"Excellent service"
5 out of 5 stars See
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Thank you to Peter at Easy Buy Cars for the excellent service we received when we purchased the car and also the after sales was brilliant, hope to deal with you again in the future.

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+1 Found this review helpful
"STAY CLEAR"
1 out of 5 stars See
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BOUGHT A CAR FROM THIS EASY BUY CARS, IT TURNED UP WITH NO PAPER WORK, BALD TYRES AND CHEAP NEWLY FITTED BREAKS, BLOKE CONSISTENTLY LIED ABOUT THE PAPER WORK WHICH IM STILL YET TO GET. GO ELSEWHERE IT REALLY ISNT WORTH THE HASSLE.

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+4 Found this review helpful
"Excellent car sales"
5 out of 5 stars See
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Thank you very much Peter for all your help. Definitely the nice car salesman I've ever had. Very helpful and courteous, would highly recommend Easy buy cars to family and friends.

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"Owes me £1950 STAY CLEAR"
1 out of 5 stars See
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Vehicle cleanliness
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Purchased car after asking 101 questions. Car turned out to be a complete rust bucket and wouldn't pass mot. Returned. Easy Buy Cars said they would refund. Needless to say money is not in my account. They have car and are now ignoring my calls and texts. Going to trading standards and police to see if they can help.

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+7 Found this review helpful
"Never trust a used car salesman"
2 out of 5 stars See
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Same old, same old... ...You can never trust a used car salesman. My wife (and I) bought a little Suzuki Alto 2011 from Easy Buy Car Ltd. Was told to go and take it for a test drive - all seemed OK, although the thing was running on fumes, so I couldn't take it far; didn't notice anything for the 800 meters that I drove it. Car appeared to be in pretty much good nick - we accepted the cosmetic scratches etc, etc. Upon paying a deposit, I asked about what would happen if we noticed any issues, as (I explained to Richard, the salesman and seemingly the owner's lieutenant) we were currently taking another used car salesman to court over his misgivings. Richard was an extremely engaging chap, who was there for our every question and need. There was no hard sell and we were actually left alone to view the car and discuss our options. We felt very confident with the man and felt a modicum of trust(!) I was told that if there were any problems, to take the car back and they would sort out the issues. I managed to talk him down £200, in lieu of not taking on a year's warranty) and duly paid my deposit. We returned a few days later to pay the remainder for the car and to pick it up. The owner, Peter, dealt with us. He was hung-over and professed as much. I made light of the situation, but based on past experience, I asked him again about what to do if there were any mechanical issues. He stated to bring the car back and they would either fix what was reported, or I could have my money back - no questions asked. He also stated that the car had not been MOT'd and we were to bring it back a couple of weeks later so they could take it for an MOT test. We drove away and toward the end of the 30 mile journey home, I noticed that the front brake pads were squeaking like buggery and that there was a squeal from the front right wheel when turning the steering wheel to the right, as well as a rattling sound from the underneath. Upon reaching home, I kicked myself by not previously checking the service history - only to notice it had missed a major service. The noises from the brakes and steering became increasingly worse after a few days, so I phoned the only number for Easy Buy Cars (a mobile number: 07415 518642), which was labelled on a business card of theirs, to be Peter the owner's number. However, Richard answered and I quizzed him about the issues I had found. He stated they would not be liable for the service, but if the brakes or squealing from the steering were the cause on an MOT test failure, they would have the fault(s) repaired. We agreed upon a date for me to drop the car off and a loan car would be provided. I duly made the trip to Middlesborough, whereupon Richard (Peter wasn't there) stated that it was too late in the day to MOT test the car - and I couldn't leave it there because there was no loan car due to the fact that he'd just given it away to another customer. I stated that we had agreed, but I was met with "I've just been so busy"... I returned a few days later and spoke to Richard about the noises and MOT - he said he would get the garage to look at it when it was in for MOT test. He realised that I needed a loan car and asked me if I wanted to take a Volvo, although it did not have a mirror (glass) in the left wing mirror. He asked if I'd be alright with it, to which I stated that [the police would perhaps think differently]. He stated nothing would happen, but I just looked at him to suggest that his suggestion was a bad one. We were duly provided with a different car. I was told I would receive a call when the car was ready and to report the findings of the squeaking. After a day, I phoned the mobile number in the early afternoon, which was answered by Peter, who sounded as though I had just woken him up. He stated he would get Richard to call me. After an hour, no call. Phoned the number again and spoke to Richard, who stated that the car had flown through MOT test and was ready to be picked up. I asked about the noises, to which he stated that he would contact the garage to find out; he would duly call me back in 30 mins. I called back after an hour, but Richard had completely forgotten about me (and the issue). He put me on hold whilst he phoned the garage (apparently) and returned to state that the garage had looked at the vehicle and could not detect any fault. Again, he stated Easy Buy Cars were not responsible for the brake pads. I duly returned to Easy Buy Cars a day later to pick the car up, where Richard reiterated that no fault could be detected. I noticed the brakes were the same, but the squeaking from steering to the right had gone. In addition, the rattling from underneath the car had gone. There was no record, note or otherwise in the vehicle, only the MOT test certificate. Me thinks something had been tightened back up to keep me 'schtum'.

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+4 Found this review helpful
"Brilliant garage "
5 out of 5 stars See
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Bought a first car for my daughter fantastic service really easy to deal with highly recommend Easy Buy Cars Ltd, thanks Pete.

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"Excellent "
4.5 out of 5 stars See
Dealer's knowledgeable
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In January, I bought a Subaru Impreza from Easy Buy Cars. All of the staff were helpful and friendly and up to now the car has been great, i have had no issues with it at all. It was nice and clean and in great condition and worth every penny. I have no complaints at all and I would happily recommend Easy Buy Cars.

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Dealership Information

Easy Buy Cars Ltd is an Independent dealership that is based in Middlesbrough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Deals in: Cars
Manufacturers: Sells a variety of makes and models
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10 reviews2.7 out of 5 stars — Rated Average
Excellent
4
Very Good
0
Average
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Poor
1
Terrible
5

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Contact Information

Address

Easy Buy Cars Ltd
Maxwell Rpad
Middlesbrough
North Yorkshire
TS3 8TE

Get in touch

07415 518642
http://www.easybuycars.co.uk

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Dealership Statistics

40%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Easy Buy Cars Ltd

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