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52% Recommend
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19 reviews from our car dealer reviews community
Leave a review for Eaton House Autos
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19 reviews from our car dealer reviews community

Leave a review for Eaton House Autos
Leave a review
"Great dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Showed us around and allowed us to test drive, was very knowledgeable about the car. Put a deposit down and he had it serviced and MOT’d the day after, ready to pick up. Car is great and exactly how it was described. 10/10!

"5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

thanks for sorting me out jus the job

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+0 Found this review helpful
"Excellent service again."
1.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my third car from this garage in August a Kia Sportage been running excellently as my previous cars did, would recommend anyone to use Eaton they are so helpful when you are looking at the cars available. look forward to using them again when upgrading. Lee.

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+0 Found this review helpful

lee richards in response to Excellent service again.

I recently wrote a review by saying how excellent service but accidently put a 1.5 star instead of 5 star.

"BMW 1 Series"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Left a deposit last week and just collected my new 1 series this morning. Very happy with my purchase. Left me to look at the car without hovering around me which was nice. Would highly recommend buying a car from here.

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+1 Found this review helpful
"Hyundai "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Picked up my Hyundai back in July and its been fab. Had bad experiences with other dealers in the past so was a breath of fresh air to buy a car stress free. They even fitted 2 new tyres at no cost to me before I picked it up which was a bonus. I'll be needing a car for my son in a few years and will definitely be going back!

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+6 Found this review helpful
"Great Experience - Love my car!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Collected my Range Rover Evoque today. So happy, I've wanted one of these for years and finally found one at an affordable price here. The man I dealt with was brill from start to finish and explained the finance options fully. They were also kind enough to put a full MOT and serviced the vehicle before I collected, so I don't have to worry about that for 12 months! I still cant believe I have this car and I am one happy girl. Honestly I would give 6 stars if I could!! Thanks Sam, ill see you when I need an upgrade! :)

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+4 Found this review helpful
"White vauxhall mokka "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sam....... Please take up another profession. Selling unreliable cars will get you in very deep trouble eventually.. Our white vauxhall mokka has cost us over a thousand pound to put right and the engine management light still keeps coming on!! The brakes are no good,the radiator had a major leak so needed replacing, sensors all over were failing, it has a major oil leak and guess what....... The vehicle has been in an unreported🙄 accident.!! electric mirrors now stopped working.. Have you found the second key yet SAM? You advertised 2 keys but somehow can't find it now You stated this was your mom's car before you sold it to us?? I don't think I'd let my mother drive around in such a death trap.. Clutch is also on its last legs.... Do not by from this gentleman... He's a useless sack of s***.... I like 🏴󠁧󠁢󠁷󠁬󠁳󠁿 but your giving it a bad name within the motor trade.. Speak very soon sir 😐

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+4 Found this review helpful

Sam from Eaton House Autos in response to White vauxhall mokka

I do not understand why you have not spoken to me about any of this. We did not advertise the vehicle with 2 keys at all. When you collected the car you said is there only the 1 key and I said I think my mum had a spare but will have to have a look for it as she couldn’t remember where she had put it and if we find it I will let you know. You called me up to ask if we had managed to find it a month later and I said no she hasn’t found it and you said ok no problem. You then said that a light had appeared on your dash board and then went off. I said if it comes back on to give me a call and we can sort it out for you and I never heard of you again. We try our very best to make customers happy but if you didn’t call and let me know then how are we supposed to know?

"Great car and experience "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an Audi A4 6 weeks ago and it’s driving like a dream. Thank you for a pleasant experience.

"Dangerous "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not buy a car from here!!! Sam sold me a car he had bodged to sold knowing full well I would have a 4 year old in it. 5 months later and I’ve had constant issues. Taken it to a garage to now be told it is completely unsafe to drive and should be off the road. Dangerous and rip off garage be careful!!!!

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"Save your money "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Never buy a car from here proper back street garage went to buy a car was told the engine management light had just come on cause it’s been stood awhile & they’d fix it so put a £200 deposit down thinking all will be good but asked a mate who’s good with cars & he said check the MOT history & guess what it failed on that which he never said just that’s it’s come on now full off BS,Then when he phoned to say it’s all fixed told him I don’t want the car anymore cause I’ve checked the history & it’s no good & he said he’s taking it to the garage & all good now & then if you don’t know cars started to say yes it was this & that but all good now cause the engine management light is off yes but for how long?? Cause as I was told it’s easy for them to plug into a computer & reset it,No wonder you only get a 1 months warranty from them after that it’s yours & you have to pay to fix it, lost £200 deposit but saved myself thousands buying from here & the money I would of had to spend trying to fix the car & then looking for a new car.Do not buy from here

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+3 Found this review helpful

Anonymous in response to Save your money

Please can you let me know what vehicle this was on . I am having issues with engine management light after purchase

Anonymous in response to Save your money

It was a Peugeot 2008

Sam from Eaton House Autos in response to Save your money

This is not true at all. You came to view a vehicle and before you even opened the door I told you that the EML light had come on and that if you did want to purchase the vehicle it will be sorted out before you collected it. I left you to inspect the vehicle with your father and to have a chat. You went out on a test drive and when you returned you decided that you would like to leave a deposit and told me to give you a call once it was ready for collection. I then booked the vehicle in for a diagnostic, got the work carried out and called to say your car was all ready for you. This is when you informed me that your friend told you that a machine can simply be plugged into the car and permanently turn off the EML light and you thought that was what we had done. This is a ridiculous thing to say and I can only assume that this friend has no experience with cars. You stated that you did not want to proceed with the purchase and I said ok. Then I received what I can only describe as drunken threatening text messages later on in the evening. I did not want to get into a heated argument so I replied with the contact details of the garage that had repaired the vehicle, gave you the name of the technician that carried out the work and told you to call them up to show that what I had told you was the truth. I even tried to call but you did not answer the phone and instead sent a few more drunken messages. I carried out everything I said I would so I don’t feel this is a fair review at all as you did not even end up purchasing the vehicle.

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Dealership Information

Eaton House Autos is an Independent dealership that is based in Wrexham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
19 reviews3.2 out of 5 stars — Rated Average
Excellent
10
Very Good
0
Average
0
Poor
3
Terrible
6

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  • Contact Information

    Address

    Eaton House Autos
    Llay Industrial Estate 29B Miners Road
    Wrexham
    Wrexham Principal Area
    LL12 0PJ

    Get in touch

    01978 856414
    http://www.eatonhouseautos.co.uk

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    Dealership Statistics

    52%
    Would recommend this dealer to family and friends
    31%
    Percent of reviews responded to by this dealer

    Additional Information About Eaton House Autos

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