6% Reviews
replied to
90% Recommend
to friend


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61 reviews from our car dealer reviews community
Leave a review for Ebbsfleet Specialist Cars
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61 reviews from our car dealer reviews community

Leave a review for Ebbsfleet Specialist Cars
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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Fiesta which is in perfect condition. John provided an excellent and honest service. He went above and beyond to make sure I was happy with my car.. I would not hesitate to use him again when buying another car.

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"Excellent company and sales service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my wife a car from here. From start to finish the service was 1st class. John Hanna looked after us and gave me a good price for our trade in. That had juts moved to a new site three doors down and after being in there for 15 mins i could see it was a bonafide company, The take care of the customers and made sure that each stage was fully explained. John was very thorough and ensured we understood everything. He obviously takes pride in his job and is a professional. Top marks guys and I wish you all the best in the future. I would highly recommend you to my friends and family, cheers Rex

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"Brilliant car sales"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ebbsfleet specialist cars is a 1st class car sales company..John Hanna is very honest and trustworthy..he also helped me to tax the vehicle before I left and picked me up from gravesend docks in the car I was purchasing as a test drive..me and my family are very happy with the purchase.

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

John Hanna was very helpful from start to finish, a true gent. Told me everything I needed to know and helped ensure the finance was set up. No hesitation at all in recommending ESC and all the chaps working there.

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"TRUELY AWESOME SERVICE FROM THIS DEALER"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the best Car Dealer I've ever done business with and I've been driving for 60 years. John is incredibly helpful and never once did I feel pressured into a sale. Also Craig who kindly transported my new car to Southampton for me to collect as I'm disabled and live on the Isle of Wight. If you're looking for a professional, friendly and caring Dealer then look no further - you won't be disappointed.

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+1 Found this review helpful
"Amazing experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Can't rate these guys high enough very friendly and helpful John was very easy to talk to and came away with a immaculate car just right for us

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"Exceptional Service and Customer Care"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Tivoli from Ebbsfleet Specialist Cars on Sunday 20/11/2022. John was extremely helpful and concluded the deal on the day for us to drive away with the vehicle. Vehicle was very well prepared and in pristine condition. Very pleased with the overall deal and will highly recommend purchasing a vehicle from Ebbsfleet Specialist Cars. Included in the deal was a top class warranty which included Premium Road Side Assistance for the duration of the warranty at No extra cost. Could not be happier with the overall experience

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"best ever car sales"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

john was very helpfull this is my second car from ebbsfleet specialist cars the service that i got was very good the car was lovely and clean when i picked it up when i change my car next time i will go back and see john and gavin

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"over the moon"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i picked up my new car yesterday john and gavin had the car all ready for when i got there it looked a million dollors it has been cleaned to a high standard every think was explained to me very clearly i would not buy a car from any were else now very good service i would recomend ebbsfleet specialist cars to any one

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"Dishonesty"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

WARNING!!!! WARNING!!!!! WARNING!!!!! Do NOT buy a car from this company! They sold a car to a female claiming it had two previous owners. Yes, I have the paperwork stating that. When the female sold the car a Month later to me the DVLA logbook states five previous owners. A private investigator contacted these charlatans who would not answer the questions and claimed the person who sold the car was not in. Police will now have to be involved along with other agencies.

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+2 Found this review helpful

Les Church in response to Dishonesty

I have just visited thia dealer with a view to buy a car.........which I will in the morning. The guy in sales (John) as per the other reviews gives no pressure at all! I felt very comfortable all the time he was very knowledgeable and if he didnt have the answer he went and found out he didnt guess. I HAVE NEVER SEEN SUCH WELL PREPARED PRE OWNED VEHICLES ANYWHERE? On your problem how does this sound?? When they bought the car it was sold to them with the new keeper supplement as the owner had sent off the logbook! The new keeper slip does not show owners and they were told 2 owners? That is why they put it on their paperwork! The New owner then completes the new owner slip and gets the log book back with whatever? Whose fault is that? Not the dealer he acted in good faith giving the information he was given. This is a very good possibility and is just my opinion btw :-) It is a tangled web and I hope you enjoy running people down on the internet.... another keyboard warrior. Im looking forward to this episode of "The Equaliser" I will give another review next week when I have taken delivery.

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Dealership Information

We Are An Internet Based Used Car Dealer, Offering A Wide Range Of Keenly Priced Vehicles That Are Prepared To A Super High Standard.

We Offer A Friendly Service And Have 30 Years Of Experience Of Selling Vehicles In The North Kent Area.

We Choose All Of Our Cars From Trusted Suppliers And They Are All HPI Checked And Mileage Verified, With Official Copy Certification Supplied.

Our Showroom Is A Bright, Dry, All Weather Environment With A Relaxed Atmosphere, And Tea/Coffee Facilities.

As An Established Used Car Dealer We Offer Part Exchange, Competitive Finance Packages And Market Leading Warranties With WMS.

We Are A VAT Registered Company And Are Licensed By Kent County As A Used Motor Dealer No. 19118

We Are Located 5 Minutes From Dartford River Crossing And 5 Minutes From Bluewater Shopping, We Are Also 5 Minutes From Ebbsfleet International Station Where We Will Be More Than Happy To Collect You.

We Ask Customers To Make An Appointment For A Viewing As We Are Very Flexible With Our Hours And Are More Than Happy To Arrange A Time That Suits You Including Evenings And Weekends.

Thank You For Visiting Our Website And We Look Forward To Receiving Your Enquiry. Please Call Craig Outram. 01322 382756

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1990

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
61 reviews4.6 out of 5 stars — Rated Excellent
Excellent
53
Very Good
2
Average
2
Poor
1
Terrible
3

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  • Contact Information

    Address

    Ebbsfleet Specialist Cars
    A7 Northfleet Industrial Estate Lower Road
    Gravesend
    Kent
    DA11 9SN

    Get in touch

    01322 382756
    http://www.ebbsfleetspecialistcars.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 15:00

    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    6%
    Percent of reviews responded to by this dealer

    Additional Information About Ebbsfleet Specialist Cars

    Company Formed: 1990
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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