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5 reviews from our car dealer reviews community
Leave a review for Eclipse Automotive
Leave a review

5 reviews from our car dealer reviews community

Leave a review for Eclipse Automotive
Leave a review
"Excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

These guys were excellent. Would definitely buy a car from them again.

"Sold Me Crashed Car From A Salvage Yard"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Skoda superb on the 11th of July 2023 from Eclipse Automotive Ltd. I paid £17,250 by bank transfer direct into their account. The vehicle was to be used for my family including my children. Soon after purchasing the vehicle I found out the vehicle had been involved in an accident and was badly damaged. Not only was it badly damaged, the following day after the purchase, the clutch and master cylinder had packed in. I had to get the vehicle recovered to my local garage to have this fixed. Eclipse Automotive ltd promised to pay for the full repair. Despite chasing them for the payment, they just continued to fob me off and never paid. The vehicle was in the salvage yard in 2018. I contacted the owner of Eclipse automotive Ltd and advised him of the same and requested a full refund as the owner sold me the car deceptively. It was sold as a genuine vehicle car, when in fact it was recovered from a salvage yard with almost all the panels being excessively damaged. I drove the vehicle back to Eclipse automotive Ltd within a week of purchasing it and requested a refund. The owner refused to take the car back and told me he would come to some sort of an agreement within a few days. Days, weeks and months past and he just kept making promises to deal with the matter. Eventually he blocked my calls and stopped answering them all together. I had no alternative, but to sell the vehicle at a great loss. I suffered a loss of £3243, in addition to the stress and anxiety I suffered. Despite chasing the company for months, I have yet to receive any money back for my losses, and it has now been six months since the purchase of the vehicle. I would never deal with Eclipse Automotive Ltd again, as it’s okay for them to do the sale to meet their targets and when it comes to dealing with an issue, they simply are not interested. If you’re looking to purchase a vehicle do not trust Eclipse Automotive Ltd as you will be scammed and sold a dodgy car. You would rather buy from a more reputable company.

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"Steve"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a range rover discovery sport 4 months ago managment system light came on they said I had to pay £75 to put it on the diagnostic system how does that work? Said they would replace the rear view camera that never happened, they rake your money and thats it rubbish after sales.

"Fantastic service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you to zee and the team at eclipse automotive ltd for finding me my perfect vehicle and keeping me updated through the whole process.

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"Awful customer service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience with eclipse automotive was awful. At the start everything was great the man over the phone answered our questions then just before our purchase we requested a live viewing of the car through the phone and email and the man over the phone said we will get it within an hour then live video didn’t come through with no more information even though he guaranteed us we will even though he insisted a deposit down prior to our request to a live viewing, we proceeded to make a phone call the day after and the man Wasent as pleasant and ended the call without say anything all we had is that he will “look into it” then we called another 5 times no answer and after we got our answer and we asked why did he end the call and if we will get out live viewing, he was very rude and proceeded to ask us if we can get to the point and not argue and even after the disrespectful customer service we still asked about the live viewing and we haven’t received any information after that. Absolutely awful customer service no respect for customers.

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Dealership Information

Eclipse Automotive is an Independent dealership that is based in Brighouse. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
5 reviews2.6 out of 5 stars — Rated Average
Excellent
2
Very Good
0
Average
0
Poor
0
Terrible
3

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  • Contact Information

    Address

    Eclipse Automotive
    Woodvale Centre Woodvale Road
    Brighouse
    West Yorkshire
    HD6 4AB

    Get in touch

    01484 400 989
    https://www.eclipse-automotive.com/

    Opening times

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    Dealership Statistics

    40%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Eclipse Automotive

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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