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9 reviews from our car dealer reviews community
Leave a review for Eco Cars London
Leave a review

9 reviews from our car dealer reviews community

Leave a review for Eco Cars London
Leave a review
"Shocking rip off!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not buy from David, aka Ali al Reza, from Phantom Car Sales; it appears to be a criminal network! While we were waiting for David to arrive to show us the car, a local man approached us to say "don't buy from this man, the cars break after 2 months." Regretfully, we didn't take the advice of this person, as the specs of the car looked good and we needed a car asap. On the way home from the garage, a couple of lights came up on the dashboard. A few days later there was a horrible grating sound. We got the car checked, we paid for steering track rod ends, but the problem was still there, so we got new brake discs, pads and calipers. The headlights had to be replaced at great expense, and now the sensors need replacing too for £500! The worst thing of all is that as I want to trade in the car, I have been informed that it is a category D write off from 2015, which David didn't tell me at the time. Also that although it was first registered in 2007 with it's current number plate, it was actually imported from Thailand in 2005! I have been advised by a car dealership to take this to a small claims court! Can I join other disgruntled customers in pursuing this?

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"Ali"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good ... nice cheap car ... Thanks

"unethical and unprofessional"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a secondhand LHD Kia, with the proviso it passed its MOT. I was provided a MOT the next day, and took the vehicle for its health and safety check at a Kia dealership, which said the car was not roadworthy and a danger to drive, and that there was absolutely no way it could have passed an MOT. "No refund or exchange mate" was the answer I got from David at Eco Cars....so I am now embarking on the long and tortuous road of reporting the MOT station and the dealership through the DVSA, police and small claims court! Don't go near them.....unethical and unprofessional....theft with collusion, in my view! Underscores the importance of RAC/AA inspections for secondhand cars before purchase - which was my bad!

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Mike in response to unethical and unprofessional

Hi, I feel I have experience the same issue that you have explained. I like to contact you via email to review what I has happen further, as I feel this will support my case to take his fraud self to court. Please email to m_ky@hotmail.co.uk.

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"Never activated warranty"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cars engine light came on shortly after buying and i said id get in touch to follow up on the warranty. Its been months and i have not had any luck getting them to talk over the phone. I then get the export certificate and find the car was salvaged. I asked them was it ever in an accident and they said 'no' it was in very good condition. STAY AWAY. Also sell under PERIVALE MOTORS and PHANTOM CAR SALES

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Mike in response to Never activated warranty

Hi, I feel I have experience the same issue that you have explained. I like to contact you via email to review what I has happen further, as I feel this will support my case to take his fraud self to court. Please email to m_ky@hotmail.co.uk.

"Would not fix problems"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Eco Cars London which was claimed to be in perfect condition, an hour after I left the garage it started acting up. Later in the week I found out it was a head gasket problem which would not be fixed by the dealer's 3 month warranty. Kept getting back to them saying I wanted my money back I got blocked. They are thieves, do not buy from them and if you end up buying buy on credit card so you can retrieve the money in circumstances such as this. Wish I read all these reviews before I got the car and they keep changing their names. Which i could rate them no stars.

"Ak"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from this dealer used to called ECO CAR and now it's trading name is DNA MOTORS .unfortunately the power steering stop working, the second day and then I spotted the headlight mount was broken and the lights were just literally dashed in there and I rang up the dealer and wasn't helping claiming the car was fine when you left from here and I should contact the warranty department . When I finally got hold of them after three days they told me there is so no such warranty cover been taken out on the car . It's cost me nearly a grand .. Aweful experience 0 rating . AVOID DNA MOTORS AVOID !

"Patrick"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stay Away! Car has not been serviced and needed various repairs within a few weeks, and the warranty they sold me is no good - they never actually activated the warranty and refuse to take responsibility. They even blocked my phone number. Criminal and Civil charges filed.

"Anthony"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I boght a car from them a year ago and its still running like a watch. It had a long mot but the fella working there offered me a new mot and a service FREE OF CHARGE and gave me a very fair deal on my px, since just mot'd it and passed with no advisories. Good customer service and friendly people Thanks Dave!

"Meriva bought in March 16"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Unfortunately my experience has not been good. I bought a car and some extended warranty from them, soon I realised there were some problems with the car and have been trying to contact them to find a solution to the problems and to know how to contact the extended warranty provider. They have not returned my emails or messages and when they answered the phone, they hung up in my face. The dealer is nearly 2h from where I leave, so is not something I could just pop in.

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Dealership Information

Eco Cars London is a used car dealership that is based in Greenford, Greater London.

If anyone has had an experience at this dealership then please share this with us by leaving a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
9 reviews2.1 out of 5 stars — Rated Poor
Excellent
2
Very Good
0
Average
1
Poor
1
Terrible
5

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  • Contact Information

    Address

    Eco Cars London
    67 Bideford Avenue
    Greenford
    Greater London
    UB6 7PX

    Get in touch

    07533 022226

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    Dealership Statistics

    33%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Eco Cars London

    Company Formed: XXXXXXXXXX
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    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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