71% Reviews
replied to
65% Recommend
to friend


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132 reviews from our car dealer reviews community
Leave a review for Eddie Wright Car Supermarket

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132 reviews from our car dealer reviews community

Leave a review for Eddie Wright Car Supermarket
Click on the stars to start your review
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"Daughter 1st car"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would like to thank Glenn for his excellent customer service. Called in on Wednesday to look at cars for our daughter who has just passed her test. After being shown to the enormous showroom, we where left alone to brows. Glen popped out to see if we where ok and only stayed with us because we asked him to. He let her have a test drive in 2 of the cars and she choose the fiat 500. We/she wasn't pressured in any way, shape or form. We would gladly recommend using Eddie Wright car supermarket.

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Staff from Eddie Wright Car Supermarket in response to Daughter 1st car

Thank you for your lovely review, we hope your daughter continues to enjoy her car.

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"Very unhappy customer - poor service"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a car from Eddie Wrights, a VW Golf, The car broke down after circa 2k miles, in a dangerous fashion whilst on a motorway carrying my wife and two young children. The car was found to have an injector fault. This fault took 10days to rectify. This left my wife and children stranded. Since the car has been repaired the after sales service has been incredibly poor. Nobody will handle our complaint or even discuss. Trading standards are looking into this.

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Staff from Eddie Wright Car Supermarket in response to Very unhappy customer - poor service

We have received your email and we are looking into the issues you have raised.

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"Unhappy "
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car from Eddie Wrights this week, upon leaving the dealership we noticed that the engine management light was on. This is despite us pointing this out on the test drive the week before and was told it’d be sorted by the time we collected. A car should not be allowed to leave your business with an engine fault. Now we are waiting for this to be fixed

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Staff from Eddie Wright Car Supermarket in response to Unhappy

Hi carl please can you contact Stacey on 01724 270755 as she would like to discuss this further with you.

"Very poor"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car 2 months ago was told it would have a service.. it didn't. The seats was soaking the day I picked up the car.. Now it's spent more time in garage that if have driving it .. worst car I've owned.. feel as tho I've been sold a dud car and stuck with the repayments for a car I don't want to drive let alone own .Now I'm stuck without transport. Seeking legal advice..

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Staff from Eddie Wright Car Supermarket in response to Very poor

Hi Gareth we are sorry to hear this and would like to discuss this further please can you contact Stacey on 01724 270755.

"Sold a good car but not so good sales"
2.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Ford Focus last week from Eddie Wright, the car is lovely. But... the sales guy(Stuart)needs to go back to sales school and learn how to treat paying customers. Don’t use Stuart!

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Steve Jackson from Eddie Wright Car Supermarket in response to Sold a good car but not so good sales

Hi Tim, Very sorry to hear that you've not been fully happy with your experience here. Please can I ask you give my Sales Manager, Matt Spencer a call on 01724 270755 - and he will look into trying to help sorting any outstanding issues for you. Regards, The Customer Care Team.

"Good "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found my purchase of a Fiat 500s from Eddie Wright very easy with little fuss and a decent deal. Had the car very quickly turned round for myself as needed it ASAP.

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Staff from Eddie Wright Car Supermarket in response to Good

Thank you for your lovely review, it's good to see we could turn this car round quickly for you.

"So Poor"
2.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Probably the worst buying experience of my long life. Tried to add 1500 quid of extras despite repeatedly being told that I wasn't interested. Still haven't had a call back regarding the problem of them charging me for taxing the car but not actually taxing the car!!!! Go somewhere else other than Eddie Wright Car Supermarket....go anywhere else!!!

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Staff from Eddie Wright Car Supermarket in response to So Poor

I am sorry to hear you have had such a bad experience. I would like to speak to you to help resolve these issues. If you would like to contact me on 01724 270755

"Great service and really friendly "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wound just like to thank Darryl Camp and is work colleagues for all there help. We are very pleased with are Skoda Fabia a really nice great car. I wound highly recommend anyone if your looking for a car, go to Eddie Wright

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Darryl from Eddie Wright Car Supermarket in response to Great service and really friendly

Hi Craig, Thank you for your very kind review. It was our pleasure! We hope you enjoy your new car and if you ever need anything from us, feel free to give us a call! Regards, Darryl, Customer Experience Manager

"Simon tusz"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would like to say great service from gary Brown and his work colleagues who have helped me immensely would recommend Eddie Wright thank ,you.

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Darryl from Eddie Wright Car Supermarket in response to Simon tusz

Simon, Thank you for your 5* review. We're glad that Gary and the team were able to help! Enjoy your new car and we hope to see you again in the future! Regards, Darryl, Customer Experience Manager

"Appalling Customer Service"
3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Elderly Mother purchased car from Eddie Wrights with an agreement to supply front car mats. Still not arrived after approx. 2 months of waiting. Provided payment at time of purchase for taxing car, which i'm sure is a legal requirement before you collect car. Mother received letter from DVLA for non payment of road tax and demand for payment. Mother paid, still waiting for Eddie Wrights to reimburse.

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Darryl from Eddie Wright Car Supermarket in response to Appalling Customer Service

Hi Richard, I'd love to be able to try and sort this out for you but can't find any contact details for yourself on our system. If you could please give me a call on 01724 270755, I'd be happy to look into this for you. Regards, Darryl, Customer Experience Manager

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Dealership Information

Eddie Wright have been selling used cars for over 80 years from their site in Scunthorpe. This family run used car dealership have an expansive showroom which offers plenty of choice for those looking for a new car in the area. Toyota, Fiat and Nissan's are all available at this dealership. 

If anyone has purchased a car from Eddie Wright then Car Dealer Reviews and all of our website visitors would love to hear about it. Please leave a review today.

 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
132 reviews3.8 out of 5 stars — Rated Very Good
Excellent
75
Very Good
17
Average
12
Poor
15
Terrible
13

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Contact Information

Address

Eddie Wright Car Supermarket
Warren Road
Scunthorpe
South Humberside
DN15 6XH

Get in touch

01724 245420
http://www.eddiewright.co.uk

Opening times
Mon 08:30 - 18:30
Tue 08:30 - 18:30
Wed 08:30 - 18:30
Thu 08:30 - 18:30
Fri 08:30 - 18:30
Sat 08:30 - 17:30
Sun 10:00 - 17:00

Dealership Statistics

65%
Would recommend this dealer to family and friends
71%
Percent of reviews responded to by this dealer

Additional Information About Eddie Wright Car Supermarket

Company Formed: XXXXXXXXXX
Company Registration: 2421293
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: 660587
FCAStatus: Authorised
Premises Type: Showroom
Registered Name: Edward P Wright Ltd
VAT Number: 546 504837


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