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60% Recommend
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158 reviews from our car dealer reviews community
Leave a review for Eddie Wright Car Supermarket
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158 reviews from our car dealer reviews community

Leave a review for Eddie Wright Car Supermarket
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"Terrible After-Sales Service!!"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought our Mercedes from Eddie Wright Scunthorpe in August 2019. Salesman was great! Then the problems started. We had a major paint problem & a fault on the dash (Restraint fault). Nobody was interested at all for at least a month of calls, emails and using the text service, then still no help! We were so cross. We ended up contacting Mercedes UK & sorting the paint problem out ourselves (total full re-spray) and taking the car to an auto electrician to get the fault sorted! Eddie Wright did pay for this in the end! I Can’t fit everything on this review, but there was lots of running around & time wasted & it was very stressful. We bought the car in good faith & totally unacceptable aftercare! We even put in a vehicle complaint with the finance company. Total mess! Quick to sell you the car, unprofessional & useless if anything should go wrong afterwards. The manager was sending us out a cheque to say sorry & a little compensation for all the trouble in December, it’s now February & nothing! Please buy elsewhere, don’t make the same mistake we did! What a let down. You’ll be wasting your hard earn cash!

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N in response to Terrible After-Sales Service!!

Did you not have a test drive?

"Terrible place"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would never recommend buying a car from here,bought a car and had nothing but trouble,went for repair 4 times ended up being rejected,,they never rang you back as promised,after care shocking,think twice before buying a car from here.

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"Absolutely terrible "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would highly recommend to stay away from this garage, after sale's are terrible sales management and service management are terrible not interested at all ive had issues after issues with my car, sales manager turned around and told me that there's no faults its just all in my head,

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"Total garbage"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My son bought a fiesta st from these cowboys last month.nothing but issues with it, now clutch has gone and are they interested ?? No. They hang up the phone each time he rings Even the finance company says it must be rejected , are eddie wright interested ? No. Next step, Rogue Traders Because This is exactly what they are!!

"Absolutely Disgusting."
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car found our 8 months later our car wasn’t tax or registered to us (even though we paid for it) so we had to sort it ourselves half way up to our holiday destination. Promised a refund but nothing, ignore letters and calls and owes us over £160 after all the costS we entailed because of their incompetence! Avoid avoid avoid!!!!!

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"Key issue "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from here no problems at all. However only gave me 1 key they said they would sort it but never bothered I just kept getting lied to I would not recommend to anyone

"Kenny Salesman"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Me and my partner bought a car from Kenny 2 weeks ago. Fantastic service throughout. Brilliant handover very informative and helpful, never bought from Eddie wright's before but will be spreading his name and informing all my friends and family how brilliant he was. Thank you Kenny and the bottle of prosseco was a lovely touch

"Brilliant after sales service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had an issue with my car's clutch 2 months after I had purchased it from Eddie Wright. Despite what a lot of people say about this business, they provided us with the best after sales service I could've asked for and actually completed £1,000+ worth of work on the car under warranty.

"After sales service very poor"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Written on behalf of a customer. Bought quite a few cars and can say that Eddie Wrights is the worst after sales service we've experienced . They say they will ring back and don't if you stay on the phone for servicing the phone gets picked up then put down . Selling the car they mke promises that are only partly met i.e. they'll take care of any body work /scratches .It comes back looking like they sent it to a local play group who threw wax crayons at it . They don't always get it right with the one owner claim either .Okay technically there has only been one driver but they don't mention it was a Blue Badge car .Now this can have plus and negative points but again many BB cars not well ooked after very well in the cosmetic dpt as they don't own the car and replace after a certain amount of time .Usually service history is good though . My mates wife's car developed a problem with what sounded like a clutch release bearing ,but don't know as i wasn't in the car at the time and it hasn't been diagnosed yet under 3 month warranty and she is not keen to take it to Eddie Wright as they wanted 8 days before they could look at it and basically lost trust in EW dealership .Not a cheap car £10, 000 ish so they are now taking it to another RAC approved garage to diagnose the problem .Buyer Beware .

"great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

had a puncture in my car bought from Eddie Wright they changed my tyre and didn’t charge me !!

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Dealership Information

Eddie Wright have been selling used cars for over 80 years from their site in Scunthorpe. This family run used car dealership have an expansive showroom which offers plenty of choice for those looking for a new car in the area. Toyota, Fiat and Nissan's are all available at this dealership. 

If anyone has purchased a car from Eddie Wright then Car Dealer Reviews and all of our website visitors would love to hear about it. Please leave a review today.

 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
158 reviews3.6 out of 5 stars — Rated Very Good
Excellent
84
Very Good
17
Average
13
Poor
23
Terrible
21

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Contact Information

Address

Eddie Wright Car Supermarket
Warren Road
Scunthorpe
South Humberside
DN15 6XH

Get in touch

01724 245420
http://www.eddiewright.co.uk

Opening times
Mon 08:30 - 18:30
Tue 08:30 - 18:30
Wed 08:30 - 18:30
Thu 08:30 - 18:30
Fri 08:30 - 18:30
Sat 08:30 - 17:30
Sun 10:00 - 17:00

Dealership Statistics

60%
Would recommend this dealer to family and friends
65%
Percent of reviews responded to by this dealer

Additional Information About Eddie Wright Car Supermarket

Company Formed: XXXXXXXXXX
Company Registration: 2421293
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: 660587
FCAStatus: Authorised
Premises Type: Showroom
Registered Name: Edward P Wright Ltd
VAT Number: 546 504837


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