0% Reviews
replied to
0% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


5 reviews from our car dealer reviews community
Leave a review for Eden Vauxhall Banbury
Leave a review

5 reviews from our car dealer reviews community

Leave a review for Eden Vauxhall Banbury
Leave a review
"What a shamble!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Waiting for a month to fix my gear box... just to get told that thy can do it as they don't have full car history? brought from EDEN Stratford so i don't understand where's the issue. complained to Head office costumer care with no response... just ( call you back ) can't wait to find out how long it will take them to call me back :)

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Terrible "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The worst car dealership experience I’ve ever had! An approved used vehicle that was continually returned for faults, including a recon gearbox at only 70k. I had to have countless debates with numerous people to eventually get this repaired, even though they had admitted it was faulty very early in the process. I found the staff unhelpful and dismissive of the issues, something I think they must have learned from their general manager ,Johnathan. Would NEVER use again.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Good, then bad"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've been a happy customer for Vauxhall Banbury for 4/5 years - friendly team and good service. What's made me come on here though is the fact that I rang up telling them I was looking for a valuation of my car and to sell it and they said that was all fine - they could give me a price and take it off my hands. So I drove all the way from Bicester to Banbury, had organised a lift back home, only for them to tell me that my car is in great condition, but they don't actually purchase cars anymore! So absolute waste of my time and fuel. They literally said 'yes we can take the car off your hands', so organised an appointment, then they said 'actually we can't' and didn't admit any fault. I emailed them about the situation and they never emailed back.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Vauxhall not desidn for lond distance "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I took my car to Eden Banbury for MOT It failed I was told due to the TPM light they need to run a diagnostic they said I need a new injector. My car stayed with them for 3 weeks because my old injector needs to be sent for repair, in the end, I was told my old injector is unrepairable. I paid £929 to pick my car up in the afternoon on my way to work the next morning the TPM light was back on and struggling to go up the hill. Took the car back to them and spoke was told by Alex Knight the Manager that I need to pay an extra £520 I asked him why he said because I have done 2000 miles after picking the car up. he shouldn't be a Manager the way he spoke if no one to replace him he needs more managerial training. This is not the first time this is happening it happened again when took my car for service in November 2021 after picked my after-service code light came back on I was charged over £150 again. My advice t people stayed away from Vauxhall especially if you do long distance Any Vauxhall Are not good for long- distance journey.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Great Staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great Cars. Even better friendly staff very helpful in every way possible. Would recommend Eden Vauxhall Banbury.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Eden Vauxhall Banbury is an Franchise dealership that is based in Banbury. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
5 reviews2.1 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
1
Poor
0
Terrible
3

Add Review

  • Submit new information

  • Contact Information

    Address

    Eden Vauxhall Banbury
    Beaumont Road
    Banbury
    Oxfordshire
    OX16 1RH

    Get in touch

    01295 755400
    https://www.edenmotorgroup.com/pages/vauxhall/banbury

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    0%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Eden Vauxhall Banbury

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more