Excellent service at short notice and great value compared with local rivals. Three tyres, front brake pads and rear wash repair all sorted with efficiency and friendliness.

I purchased my 3rd Kia from Edwards at the beginning of Dec 22. I found the car online and the whole transaction was dealt with via phone calls and emails with Neil Evans. Edwards is in Worcester and I live in Essex, so the car was delivered to me on a low loader. I cannot fault the service, attention to detail and customer service that I was given. This company is brilliant and as I love Kia's so much, I will probably go back to Edwards for my next car. They should give lessons to other companies on how to do perfect Sales and Customer Service! Thank you with a special thank you to Neil Evans. I'm a very happy customer and I love my lastest Kia. :)

We found the Kia Sportswagon we were looking for at Edwards Motors in Kempsy, Worcs online, and contacted the dealership for details. We had an easy and professional response from Mr Neil Evans, Kia Specialist, who answered our questions & guided us through the purchase process, and readied the car for us to collect. We did not feel pressurized at all and feel the car was better priced than similar cars at other dealers. We wish to award the full five stars for our experience.

I received a phonecall from this dealership while I was busy working. I found the salesperson rather pushy. I refuse to give credit card details over the phone! I later paid my deposit online. The manager emailed me that evening, with an implied request for feedback. When I responded, he refused to do business with me. After returning my deposit, it was difficult for me to get the dealership to explain why. I understand if somebody else came along for the same car then one of us must miss out, but not why they refuse to do business at all. After a while, they implied it was the way I spoke to and behaved towards their staff. This was off the back of just one phonecall, which they made to me (being pushy),. Given this was my only ever conversation, and I have never visited the dealership, I feel this cannot hold any water. I am very disappointed by the way I have been treated by this dealer,

DO NOT USE. Changed to goalposts on a car deal 4 times. Turned out to be a HP deal rather than a PCP. took advantage of my son and having agreed a deal kept asking for hire deposit. really disappointing equally pressured selling. be careful because whats agreed will change and change. leaving me in horrendous negative equity and stuck.