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15 reviews from our car dealer reviews community
Leave a review for Elm Tree Motor Company Ltd
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15 reviews from our car dealer reviews community

Leave a review for Elm Tree Motor Company Ltd
Leave a review
"Best experience ever!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently started driving again after a 30yr gap. I bought an automatic Mercedes and have just been thrilled with the service. James, Roger and all the girls in the office have been so kind and helpful. It’s a company that cares about you as an individual, is fair and flexible and just all round quality. Highly recommend.

"highly reccomend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would highly recommend this company, you will have a personal service, nothing is too much trouble, after sales as good as before you bought, If you are looking for honest car sales people, these are it! I don't just buy a car from any company but I completely trust this company and would return in future to upgrade my car. Very happy with my purchase. I also give them 5 out of 5 too!

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"Great customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently purchased a Volvo from Elm Tree Motors. The service was relaxed and not pushy. Easy to arrange test drives. Once we'd decided to go ahead with the purchase, the car was prepared immaculately and all the paperwork sorted for us. It was a pleasure dealing with James and we'd recommend the garage.

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"Brilliant service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just collected an Audi A1 From Elm Tree and was super-impressed with the friendly service and the speed with which James managed to pull out all the stops and turn it round for us. We were in urgent need of a car, having had ours stolen and he couldn't have been more helpful. The car is great too!

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"Great car from a very good dealer"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a VW Golf from Elm Tree. James who I dealt with was a pleasure to deal with. I did not test drive or view the car prior to purchase but took it on their word that the car was good. The car was true to their word - beautiful.. On promising to do a service pre-purchase I was very surprised to find that the cam belt and water pump also changed (at 38000mls). Well over the top of what I would have got with a 'two-bit' dealer. Due to the Covid virus the car was delivered to my front door (45mls away) by Roger who spent lots of time explaining things about the car. Brilliant service and a pleasure to do business with a great dealer. Highly recommended. .

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Freelander 2 through click and collect, James was very helpful and efficient. Three weeks into owning the car it developed problems with the Transfer Box (something that could not be foreseen) . I phoned Elm Tree straight away and the car was taken in for repair, the mechanics were awesome and identified the problem straight away. I was given a courtesy car so i wasnt left without transport. Carly was really helpful, great customer service and kept me informed of the estimated repair times. Really great service by the team all round 👍

"James, Nigel and Roger were most helpful"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

But it would be wrong to leave the back room staff out, like the girls who always answered the phone with a polite, helpful and happy tone, thank you girls. Arranging the deal was not problem and nothing was too much trouble for any of the staff at Elm Tree Motor Company. Well done guys and hope you all have a great Christmas despite the dreadful times we are living in. Be careful, keep your distance and don’t get too drunk, be thoughtful and considerate to all. Happy New Year to everybody.

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"James and his team were great."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Loved dealing with elm tree motors. No pressure to buy, lovely cup of coffees . Above all we were treated with respect. Thank you James and team

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"Awful car "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car has had so many problems and cost a fortune, it's been one thing after another with this car. The after service at Elm Tree Motor Company has been awful too.

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+4 Found this review helpful
"Excellent, professional service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

James and the team at Elm Tree Motor Company were so helpful in assisting with the purchase of my new car. They made the part exchange and sale so smooth and offered extra assistance with the transference of my private number plate. Any further help I needed really wasn’t a problem. I particularly liked the fact that the sales side was not pushy in the slightest. A good honest service provided by a well experienced team! Thank you!

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Dealership Information

For over 25 years Elm Tree Motor Company Ltd have been selling used prestige cars to Marlborough and the surrounding areas. Not only do they provide finance for their cars but they also stock a wide range of hatchbacks, 4x4s and sports models. On site you will also find servicing and MOTs as well as vehicle hire and the purchase of private number plates. 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
15 reviews4.6 out of 5 stars — Rated Excellent
Excellent
13
Very Good
0
Average
1
Poor
1
Terrible
0

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  • Contact Information

    Address

    Elm Tree Motor Company Ltd
    Pelhams Court London Road
    Marlborough
    Wiltshire
    SN8 2AG

    Get in touch

    01672 511777
    http://www.elmtreecars.com

    Opening times

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    Dealership Statistics

    73%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Elm Tree Motor Company Ltd

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