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Used EMG Bury St Edmunds for a Ford Ranger repair. Started off well, high cost repair, disappointingly messed it up and caused a higher cost repair. Weirdly had to argue about the fact they should refund (some) of the cost and eventually they gave about 10-15% back, begrudgingly. As they messed up the repair, (they didn’t put the coolant pipe back on!) this resulted in a new head gasket and ended up with them buying the vehicle rather than repairing. Then when I went back to service another ford with them, they came back with the pathetic response that they didn’t have a good experience last time, so don’t want to help! Hilarious really as they completely messed it all up for me but can’t actually understand that for some reason. Anyway, suggest you find an alternate garage to service your car as based on my experience, you WILL be disappointed!
Really good service from EMG! I bought a Peugeot from them in April and I would definitely recommend them. There was a problem with the turbo at first but this was quickly fixed under the 28 day warranty so I am overall happy.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
EMG Motor Group Bury St Edmunds
5 Fornham Road
Bury Saint Edmunds
Suffolk
IP32 6AL
01284 330544
https://www.emgmotorgroup.com/locations/bury-st-edmunds
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