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4 reviews from our car dealer reviews community
Leave a review for Esales Ltd
Leave a review

4 reviews from our car dealer reviews community

Leave a review for Esales Ltd
Leave a review
"Great top professional team "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Big thanks for a great sales experience and after care

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"Poor aftercare "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had a clutch problem with the car after only having this for one week. Frazer was very unhelpful and said it was not down to him to sort. Cost us £100’s of pounds to get within a reliable garage who will be honest. Really poor aftercare once they’ve taken your payment there not interested. Avoid at all costs

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+1 Found this review helpful
"Ripped off"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We secured an E-class convertible with £200 last Friday. I wanted to check the car the next day while the deposit was fully refundable but we were told it was not possible because it was the seller's birthday. So I went three days later (the following Monday), it was a four-hour round trip (we have been looking for a manual gearbox for a while now). I inspected the car: the 4 tyres were over ''waxed'', the rubber looked stiff and showed little cracks all around, the car smelled of cheap deodorant, and there were not even any floor mats so I immediately lost confidence in the car... Felt awkward in his "office" which was set up in the kitchen of his house; I proposed to go halves on the deposit because he removed the advert from Auto Trader for the Easter weekend. The tone changed straight away and I was made to understand that a refund was not an option, as if I had "wasted his time" and changed my mind without reason - not the fact that I had wasted a journey and my family had lost £200 for a car which was not up to standard.

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"Avoid at all costs"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought Vauxhall antara in August 2018 from Esales Ltd in Waterlooville, transfer box failed was told by frazer that the warranty I bought could be used at any garage local to me as I live about 80 miles away and being disabled it would be easier for me got the car to the closest garage to me never been there before he took it for test drive and investigated noise transfer bearing had failed no second hand boxes available not a serviceable part I ordered new box from a firm in Scotland for 2300 pound about half price of vauxhall garage phones warranty company who said esales wanted it taken back to them I said no because Frazer told me any garage could be used the said I fitted a towbar so that voided the warranty i was extremely rude to the warranty company and i will continue to be so i was then sent a letter by lawgistics warranty company no stamp no one signed it so i will have to go to trading standards

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+3 Found this review helpful
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Dealership Information

Esales Ltd is a used car dealership that is based in Waterlooville and opened in October 2016. This dealership operates on the same site that E Cars Waterlooville previously traded from. We have been informed by Esales Ltd that the 2 businesses are not linked.

If anyone has had an experience at this dealership then please share with us how everything went by leaving a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews2 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
3

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  • Contact Information

    Address

    Esales Ltd
    1 Sorrel Close
    Waterlooville
    Hampshire
    PO7 8PF

    Get in touch

    02392 436763
    http://www.esalesltd.co.uk

    Opening times

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    Dealership Statistics

    25%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Esales Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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