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16 reviews from our car dealer reviews community
Leave a review for Essex Trade Sales
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16 reviews from our car dealer reviews community

Leave a review for Essex Trade Sales
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"Shocking "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don't use this dealer, I left a deposit for a car, was told that it needed to go to the workshop and have an MOT, I never got any calls from them, after 3weeks I asked for a refund and was constantly misled, never got my money back, I've now got my bank and the courts involved to try and get a solution

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"After seeing an ad on Auto-trader"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Based on an advert on Auto-trader i tried to visit this business. When i finally arrived (no actual signage to say who or where there were) behind various low grade industrial units i asked if this was Essex Trade Sales, both so called sales people immediately were on the back foot and both tried to fob me off with slightly different company names. This business is exactly how you might expect a murky second hand car dealer to be. I felt quite uneasy and decided to leave. Take my advice and dont visit this possibly fake outfit. Or pay 100% by

"Fantastic Dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Love my new ford fiesta, dealer was easy to talk to, and what was promised was delivered efficiently, like ronseal does what it says on the tin! Thanks Essex Trade Sales Ltd

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"Shocking customer service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Called up to enquire about a vehicle I saw advertised and straight away the person I spoke to was absolutely rude. Have never had such an experience.

"Great Car Dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good company, just purchased my first car, waited ages to get it due to covid. I love it! Thanks Essex Trade Sales

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"astra again "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

car was mot on the 6th july the 10th july i got the car handbrake not working brakes squeaking chipped windscreen.

"astra broken in two months "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

got the car problems right away handbrake don’t work brakes squeaking. back and forth to essex problems not solved. the wheel fell off not that long after one of its trips to essex luckily was on a 20mph road with my missus driving and kids in the car. wheel bent arch a bit i put it back on and seemed to be fine. finally the car was picked up after i refused to pay. i was using it for work sent it back dirty didn’t get time to clean. and now it’s gone back the suspension as fell apart and i’ve been accused of tampering with the car to make the wheel fall of to cause damage to the car. the car was still being driven for over a month after the wheel come off. now the car is a write off and they’re trying to make me pay for the car. absolute dodgy car sales didn’t wanna take the hit so have tampered with the car. even the finance company seems to believe them like acting strange about it. meant to be sending me photos of the suspension sticking out of the arch 😂 they never come funny that

"Very Helpful Dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Vauxhall Corsa from Essex Trade Sales Ltd last month and I love the car. I am a key worker and needed it to commute to work. The staff at Essex Trade Sales were very knowledgeable and helpful. I cannot thank them enough.

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"Awful service and lies "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dont even bother using this company. Possibly the worst customer service I have ever experienced. My girlfriend brought a vehicle it had a problem straight away when she arrived home and ever since she had been lied to. Vic said would take the car back and fix it he had it for 2 and half weeks and told us he had all the parts to fix it but the garage had now closed due to lockdown (which was the first lie because the garages was open). Since then we heard nothing from him and we then took the car back and returned it 2 months later after finally getting hold of him. He has now had the car nearlly another 2 weeks and told us it was in the garage getting fixed and had been stripped apart when we could see from the tracking app the car had not even moved from his yard. He has repeatedly lied to my partner about the status of her car and we are still waiting to recieve it back. When I speak with him on my partners behalf he accuses me of bullying him when he is an outright lier and we have caught him out many times. Stay away from essex trade sales.

"Unreliable cars"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought a car from Essex Trade Sales and between 3 months. The car had so many complaints and my unfortunate case at 7 mths the car break down on the A406. The dealer take no responsibility he just said you are over the warranty. I should of known when his site state call before coming to view. I dont want no one to go through what i am going through. Thanks for reading.

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Dealership Information

Essex Trade Sales is an Independent dealership that is based in Romford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Car Leasing
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Ratings
16 reviews2.7 out of 5 stars — Rated Average
Excellent
6
Very Good
1
Average
0
Poor
1
Terrible
8

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  • Contact Information

    Address

    Essex Trade Sales
    Gobions Farm Collier Row Road
    Romford
    Greater London
    RM5 2BH

    Get in touch

    07426 456499
    http://www.essextradesales.co.uk

    Opening times

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    Dealership Statistics

    43%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Trade Sales

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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