0% Reviews
replied to
41% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


12 reviews from our car dealer reviews community
Leave a review for Evans Halshaw Citroen Banbury
Leave a review

12 reviews from our car dealer reviews community

Leave a review for Evans Halshaw Citroen Banbury
Leave a review
"Great service from Jakub"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently visited the Banbury store and was met by a lovely young man called Jakub. He was fantastic and would deal with him again. He was friendly and helped me purchase my new car which I’ve had a week and loving it. Thank you Jakub for everything you did for me.

"Great dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was passing by and saw great value Car on their pitch. Went to speak with Jakub and he showed me all the features. Came back home with new car ! Thank you for your help

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Friendly staff great advice "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very happy with my test drive, advice and conversation we've had. Will be back to purchase.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Service massively improved"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't fault the guys working there, they have gone above and beyond to help me, offered best deals and solutions. I think reviews here don't reflect how much these guys try.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Shocking!!"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A used car was on sale on Autotrader with Evans Holshaw. Made an appointment to see it 9am next day. The price had gone up £1700!!!!! Long wasted journey !! Dreadful!!

"Sale of car - rubbish people in a tawdry"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Their quote of 5200 became 3500 which I had expected...not a problem. But it took 45 minutes of waiting to get any attention, which was then dismissive, unhelpful and supercilious. I don't know what they've got to be arrogant about - they're just a bunch of car dealers in a tatty showroom on an arterial road, with a computerised booking system that doesn't work properly. If you are selling a car, just go to webuyanycar. They WILL rip you off but they won't be unhelpful about it in the process.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
"Very poor"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Visited Evans Halshaw Citroen in Banbury, having had an online quote to sell our Smart car which was in immaculate condition with low mileage. It was a complete waste of time as they offered us half of the online quote so don’t be fooled by the estimate they give. Customer service was poor - a complete lack of interest.

Get Car Leasing

Reviewer has confirmed their email address

+3 Found this review helpful
"Awful service and customer care!"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having bought a used car from the Citroen Banbury branch I was delighted to get it on the road, only for it to be back 24 hours later with multiple issues. I didn't mind that there was still dog hair all over the roof and that the paintwork was covered in holograms and scratches from a terrible valet job, but the car clearly hadn't had an adequate PDI before the handover, so I took it back to the dealer. The service team then proceeded to lie to me and not declare three out of the six issues that were found during the health check and were willing to let me drive away in the car even though it was clearly not fit for sale. It was only when I told them that I knew about the other three faults did they offer me a courtesy car. A week later and apparently all repairs have been rectified, only I am yet to receive verification of this as whenever I call and ask them to send me proof it falls on deaf ears and I'm brushed to the side. Awful customer service and aftercare from everyone involved. Very untrustworthy people who care more about profit margins and overheads than their customers. Avoid this place at all costs!!!

"Blessing in disguise "
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thankful I didn’t purchase the car Visited the Banbury store and didn’t purchase at the time Having sent emails and tried calling via the call centre whom will pass details to the Dealership NO REPLY after 4 days If this is the service prior to purchase I dread to think what the after sales service would be AVOID

"Totally ignorant & useless"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Called in to Evans Halshaw Citroen Banbury yesterday (28.08.18) at 9am. Stood in front of the man on the desk while he was dealing with another customer. He didn't acknowledge me or even say sorry I'll be a few minutes. The other man sitting at the desk didn't even look up but definitely knew I was there. I waited for twenty minutes and left without uttering a single word to anyone. Called in again this morning around the same time, this time the man at the desk was almost finished with a customer so I got to talk to him. I told him my problem and he had no idea what he was doing. He just didn't listen. He then took my number and said he would call back in 15-25 minutes with a suggestion. It is now 2.45pm!! No call, nor will there be. They don't care unless you're standing right in front of them. The service manager is great, but getting to him is incredibly difficult. I would never buy a vehicle from this dealership on this basis.

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Evans Halshaw Citroen Banbury is an Franchise dealership that is based in Banbury. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
12 reviews2.9 out of 5 stars — Rated Average
Excellent
5
Very Good
0
Average
0
Poor
4
Terrible
3

Add Review

  • Submit new information

  • Contact Information

    Address

    Evans Halshaw Citroen Banbury
    Southam Road
    Banbury
    Oxfordshire
    OX16 2RR

    Get in touch

    01295 759300
    https://www.evanshalshaw.com/dealers/citroen-banbury/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    41%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Evans Halshaw Citroen Banbury

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more