Evans Halshaw FordStore Bedford

11 reviews2.3 out of 5 stars — Rated Poor
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27% Recommend
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11 reviews from our car dealer reviews community
Leave a review for Evans Halshaw FordStore Bedford
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11 reviews from our car dealer reviews community

Leave a review for Evans Halshaw FordStore Bedford
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"Atrocious "
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I never leave reviews but have been so disgusted by the customer service at Evans Halshaw Fordstore in Bedford, I couldn't justify not writing one this time. Customer service is absolutely dire. Car was bought here and booked in for a service and both times being in contact with Evan's have been terrible. Rude, unhelpful staff, cant ever get through for an update on my vehicle. I was due to collect my car at 11am and 4 hours later I still cant get through to find out what the hell is going on. Feel like ive been a victim of cold hard sales, 30 min service was supposed to be free but been lumped with a £200 cost as they decided it needed a major service last minute. Avoid at ALL COSTS.

"Avoid!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not go to Evans Halshaw Ford Bedford. Very badly run top to bottom, poor attitude, crappy workers who just havent had the training, place will probably close down soon looking at the state of it. Thousands of crap reviews online mean only 1 thing.... AVOID avoid Avoid!

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"Disgrace "
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So we put a deposit on a vehicle for sale at Evans Halshaw Ford Bedford and AGREED to collect vehicle with a full payment on a scheduled date, along with purchasing a SECOND vehicle for my Wife .. And 2.5 weeks before collection they withdrew the agreement to Sell to somebody else!!! Total TOTAL Idiots at this place. Would not trust with a barge pole! Just done a deal with Perry’s for 30k on 2 cars.

"new car not roadworthy"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

sales team only interested in commission,cant get through on phone, fobbed off and lied to.had to replace with another car.

"Rubbish service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Made a call to book a viewing of two cars, drove for 1 hour to get there, no appointment had been made, One of the cars had massive dent in the side, one they had on website had actually been sold 2 months ago but hadn't been removed, another they had was out being used. The salesman didn't apologise for our wasted journey, had no idea what stock was on site and had to wander around the forecourt as his computer didn't tell him what was available and had the wrong number plates listed! Still advertising sold/dented/unavailable cars on their site. A waste of time visiting!

"Will never get finance at ford again! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolute disgusted with Ford! Had car finance 3 years, the most dishonest, time consuming and stressful experience ever.

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+2 Found this review helpful
"feel conned"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold me a so called pool car...just been used by staff ...took my 2 yr old diesel as exchange ...log book came for new car .and it had come from a car hire company

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+0 Found this review helpful
"ABSOLUTELY FANTASTIC EXPERIENCE "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a car from EVANS HALSHAW - Bedford 14 years ago and the car has lasted to this day fabulous car but we felt time to get another car, so having been so satisfied with EVANS HALSHAW Ampthill Road Bedford service, we again went back to view their cars and a really lovely salesman called NATHAN helped us find the car to suit our needs. If this car makes another 13 years, what can we say but a BIG THANK YOU to EVANS HALSHAW for the wonderful service given and their SUPER RELIABLE cars you can rely on to get you where you are going to stress free.

"Ps"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have to say how disappointed i am with this dealer. Found a car that we liked and rather than wait for the car to be moved to a lcal branch we would travel. It took 5 phone calls for them to take my details 3 times over to eventually make a booking. We are then called again to say it is not in and will be back 2 days time. We ask to make an appointment to see the car and told no problem. So as we are looking to part ex i finish early to clean the car in minus 5 so it looks good. We then travel what should be 1hr 15mins that actually took 2.5hrs, to be told the car is not in the branch and they will get the salesman to call. 2.5hrs in a car and that is all they can do, why no phone call? Absolutely rubbish, would not use them if someone paid me!

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"gavin"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I received 1st class customer from the moment I walked into evans halshaw bedford. Kevin foreman personnaly delt with me, he was extremely helpful and answered all of my questions. I test drove an astra model I was interested in that suited my needs price range etc, I was giving honest and fully informed information. I was planning on arranging finance through my bank or third party finance company. Kevin informed of the pros and cons of both and offered financial services through evans halshaw. I eventually decided to use a third party finance company and kevin was still 100% commited to the sale. I found a car at evans halshaw Nottingham that I wanted and kevin arranged to collect and bring the vehicle to bedford, I had that much trust in evans halshaw I commited to buying the car without even seeing it after seeing the condition of all approved used vauxhalls and the customer care of bedford evans halshaw. I had the car I wanted all in the space of a week.

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Dealership Information

Evans Halshaw FordStore Bedford is an Franchise dealership that is based in Bedford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Ford
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews2.3 out of 5 stars — Rated Poor
Excellent
3
Very Good
0
Average
2
Poor
1
Terrible
5

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Contact Information

Address

Evans Halshaw FordStore Bedford
Pioneer Park 200 Ampthill Road
Bedford
Bedfordshire
MK42 9BW

Get in touch

01234 328522
https://www.evanshalshaw.com/dealers/ford-bedford/

Opening times

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Dealership Statistics

27%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Evans Halshaw FordStore Bedford

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