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AVOID!!!!!!!! Would put 0 stars if I had the option! Total CON ARTISTS!!!! Purchased a Mercedes A class from Evans halshaw Gateshead. 11 faults in 11 months not what you expect on a £11,630 car! Only had the car 8 months of actually owning it as it has been in the garage for 3 months! Was told that the car was at Mercedes garage - YET ANOTHER LIE as we contacted Mercedes and asked where our car was to which they replied the car has never been to a Mercedes garage anywhere in the UK! We then contacted Evans Halshaw again for them to turn around and say well actually it’s in a garage in South Shields which is an approved garage, as they could not get my car booked into Mercedes! YET ANOTHER LIE! We rang Mercedes back and they said they could book my car in straight away and we could bring it straight in!!! Once I got my car back, I had not even driven off the forecourt and my engine management light was back on (the issue I took my car in for 2 weeks prior) NOT ONLY THAT... They Wangled the figures when we bought the car - told that this is usual practice so we could justify getting a decent trade in price - told this wouldn’t effect us! YET ANOTHER LIE now when trying to get a refund for this car we were told because of the “wangled figures” that they are offering us thousands of pounds less!! Absolute joke!!! Yes there has been lots of work done on the car, but we paid for a warranty to cover it! Considering I am 6 1/2 months pregnant and they give me my car back after air bags malfunctioning and being told that it had only had a sensor being done on it is an absolute joke! Then to be told from The manager, Matt Potts that we’ve “just been unlucky” is absolutely disgusting when asking if he would put his pregnant partner or daughter in that car! Total lack of respect and disgusting attitude!
Don't take a man with you or you will be ignored and advised to get parking sensors front and back. My husband even had to tell salesman at Evans Halshaw Fordstore in Bedford to talk to me as I was choosing and paying for car.
Evans Halshaw For Store in Bedford is the worst ever, i have a transit tipper with an ad-blue system that is faulty, 6 visits and now the truck has brocken down completely, there customer service is terrible, cant see the truck for 4 weeks, incompetent mechanics and senior management that tell lies, i have never been so mad, the place was bulldozing
I never leave reviews but have been so disgusted by the customer service at Evans Halshaw Fordstore in Bedford, I couldn't justify not writing one this time. Customer service is absolutely dire. Car was bought here and booked in for a service and both times being in contact with Evan's have been terrible. Rude, unhelpful staff, cant ever get through for an update on my vehicle. I was due to collect my car at 11am and 4 hours later I still cant get through to find out what the hell is going on. Feel like ive been a victim of cold hard sales, 30 min service was supposed to be free but been lumped with a £200 cost as they decided it needed a major service last minute. Avoid at ALL COSTS.
Do not go to Evans Halshaw Ford Bedford. Very badly run top to bottom, poor attitude, crappy workers who just havent had the training, place will probably close down soon looking at the state of it. Thousands of crap reviews online mean only 1 thing.... AVOID avoid Avoid!
So we put a deposit on a vehicle for sale at Evans Halshaw Ford Bedford and AGREED to collect vehicle with a full payment on a scheduled date, along with purchasing a SECOND vehicle for my Wife .. And 2.5 weeks before collection they withdrew the agreement to Sell to somebody else!!! Total TOTAL Idiots at this place. Would not trust with a barge pole! Just done a deal with Perry’s for 30k on 2 cars.
sales team only interested in commission,cant get through on phone, fobbed off and lied to.had to replace with another car.
Made a call to book a viewing of two cars, drove for 1 hour to get there, no appointment had been made, One of the cars had massive dent in the side, one they had on website had actually been sold 2 months ago but hadn't been removed, another they had was out being used. The salesman didn't apologise for our wasted journey, had no idea what stock was on site and had to wander around the forecourt as his computer didn't tell him what was available and had the wrong number plates listed! Still advertising sold/dented/unavailable cars on their site. A waste of time visiting!
Absolute disgusted with Ford! Had car finance 3 years, the most dishonest, time consuming and stressful experience ever.
Evans Halshaw FordStore Bedford is an Franchise dealership that is based in Bedford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Deals in: Cars
Evans Halshaw FordStore Bedford
Pioneer Park 200 Ampthill Road
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