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1st and last time we will deal with this company. Hubby traded his car in for a new car and we paid balance in cash. Car was delivered to us and looked lovely. On checking mot it had an advisory for rear discs. Brakes were grinding on. Mot is 1st one since registration. Hubby rang salesman Mark Black and refused to have new discs fitted. Hubby emailed Mark to ask if we could have discount if we went to an Evan's Halshaw garage. No reply and that was 2 weeks ago. Shocking customer service in this current pandemic. Moral of story don't buy a car that you havent been to see and test drived! Lesson learned.
I run a small garage working on many makes of cars....... Most parts are available aftermarket but some parts can only be obtained from dealers only....... You can phone Ford's and get straight through to sales or service but try and ring parts!!!!!! It's rings non stop!!!! It appears Evans halshaw Blackburn will bend over backwards to sell cars to customers but that's it after sales care is diabolical buy a car off them but be damned. If you can buy a part for it unless it's on their ramps for a service then they're straight on the phone trying to push hundreds of quids worth of parts your car doesn't need....... But as a private garage trying to get parts forget it .......... Take my advice Ford parts plus in Burnley answer their phone instantly and phone back when promised and very friendly staff...... So to sum it up if your buying ford don't expect any after sales service because it's non existent once you part with your money and leave the showroom they've had your money and hit their sales targets don't want to know you after that if I could leave a minus 5 star review I would ............. Buy a vauxhaul or VW you can get through to their parts department's
I recently bought a used Ford Mondeo from Evans Halshaw, Blackburn. As I live in Cumbria and was unable to collect it Ivor Stewart arranged for it to be delivered to me. Ivor was helpful and friendly, especially in returning items I had left in the part ex car. It was excellent service, and I am more than happy with my car. Thank you for going above and beyond Ivor, especially at this difficult time.
Excellent service from Matthew Roscow and James Allen. Absolutely made up with my new Fiesta Titanium which I received today. I look forward to speaking to you both on my next purchase. Thanks Lorraine
I recently bought a used Corsa, as I lived a long distance away and was unable to collect it Ethan sorted out delivery for me. He was really helpful, friendly. It was excellent service and I am more than happy with my car. Thank you for going above and beyond, especially at this difficult time.
My daughter purchased a car from Evan's Halshaw the service that Adam Loonat provided was excellent, he went beyond my expectations. I would recommend Adam anytime, his standard of service is excellent
Yesterday I took delivery of a new Ford Fiesta Trend from Evans Halshaw Blackburn - this was the third new car I have purchased from them in recent years and the customer service and satisfaction provided was of the highest standard. I contacted Evans Halshaw Blackburn almost at the start of the Covid19 pandemic which wasn't ideal but the support, advice and sheer professionalism of the Lead Sales Executive, Adam Loonat was exemplary. Adam's commitment and attention to detail together with his caring approach made the whole experience worthwhile and problem free. Throughout the process, Adam kept me fully appraised at every stage and when he returned from lockdown he contacted me on his very first morning back at work, which was very much appreciated. Adam did an outstanding job in difficult circumstances and I am happy to recognise his performance in this way. Excellent service from Evans Halshaw Blackburn and Adam Loonat - well done and thank you. Fred Cumpstey - Blackburn.
Great service from start to finish James was brilliant very knowledgable and extremely helpful
Fantastic service from start to picking up my new car Thanks to James
Good service from start to finish i can not fault this firm thanks to james
Evans Halshaw Ford Blackburn is an Franchise dealership that is based in Blackburn. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Evans Halshaw Ford Blackburn
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