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Awful service all around, was misquoted on a new Corsa. Geoff the salesperson gave us a figure based on £0 deposit but failed to realise it was with a £2000 deposit. This wasn't a case of we got our wires crossed, we went in great detail though a package and he got a simple fact wrong. We arranged a Saturday morning test drive with him, we got to the dealership to be told he wasn't in and was 'with his kids' the Salesperson there Richard was completely uninterested with us and said 'we've just opened' it took almost 20mins for him to print a piece of paper for quotes, we were told multiple times he assumed it was just a test drive and did not expect us to want to confirm car and had no information. He called Geoff to ask about initial quote as he could not find our details and blamed Geoff desk organisation. We left Saturday with the understanding Geoff would call us first thing Monday after talking to Vauxhall 'to get some more money off car' but we had to chase him, and was finally told the quote was the quote and that was it. Not very apologetic, didn't seem to care at all about us being given the run around. I mentioned we where annoyed that he wasn't available on Sat as we could have come in another time and they just do not care. Weren't friendly on arrival on either visit, so different to any other dealership where you are greeted with salesmen overly helpful if anything.
They failed my car on its MOT for dangerous brakes front and rear and tried to pressure me into getting the work done there and then. Took car elsewhere for second opinion and told there was plenty of life left in the brakes. I would avoid Evans Halshaw for servicing and MOT as they can't be trusted.
Vauxhall viva 1.0 se Great car Andrew Jones great sales rep Done all the paperwork for me Nigel
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Bought a ford (likely stay away from f9r in future ) only 3.5 years old has clutch judder they tried saying if they strip it down I'd likely be liable through wear and tear etc i had the car just 4/5 weeks only noticeable when warmed up so not something u spot on a rest drive so after I had a good moan I had a new clutch and flywheel after the car only done 15k miles then the stereo (Bluetooth option ) wasn't now working so rebooted after Xmas then they sent it to ford who fixed what Vauxhall broke just needed an update etc and the heated windscreen was intermittent half screen worked only at times so waited for some time for them to get the order in as each time I phoned they said we will order your screen ....not sure which time they actually ordered it done now though just the whole experience was one of my worst ever buying a car I know a few colleagues are now telling me they have had issues from there and one current on his audi tt that is making a noise they can't pinpoint better 9ff private
Well nothing went wrong with my Vauxhall Astra SXI, the car was exactly as described and i havent had any problems at all. Most car buying reviews seem to praise car dealerships for fixing things when they go wrong, im writing this review to say how well they got it right first time at Evans Halshaw Vauxhall in Cardiff, so to me thats as good as you can get really. Thank you
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Evans Halshaw Vauxhall Cardiff is an Franchise dealership that is based in Cardiff. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Evans Halshaw Vauxhall Cardiff
Nash House Sloper Road
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