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5 reviews from our car dealer reviews community
Leave a review for Evans Halshaw Ford Chester

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5 reviews from our car dealer reviews community

Leave a review for Evans Halshaw Ford Chester
Click on the stars to start your review
"Poor management, right from the top"
2.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Upon arrival at Evans Halshaw Ford in Chester, there no designated customer parking, indee nowhere to park. Vehicles that are for sale, mixed up with those waiting for service, customer vehicles, staff vehicles. Lack of clarity and organisation. Coffee machine not working Actual purchase of vehicle, relatively smooth, although Email went unanswered On two subsequent occasions the telephone went unanswered for a total time of 38 mins. A refusal to give out the email address of Dealer Principle A failure of the Principle to return my phone call. Their own customer care was unable to operate.

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"Totally incompetent "
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have bought new and second hand cars, misqoted by £3000 on new and second hand was £1000 more than advertised on web site. Took 4 visits to fix recall fault on airbag, courtesy car wasn't available despite being booked on one occasion and first service on new car took 24 hours. Will certainly never purchase a vehicle from them again.

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"Back in time"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This dealership is just froth and bubbles, coffee machine and pretty decode, but staff who really don't care a out customers and don't know their product. When asked about buying a (new) Galaxy, the answer was none on the country for a test drive. When asked if anyone would spend 35k plus on a car without a test drive, answer "i suppose so", mind you I did interrupt the salesman chatting with his colleague. Bad staff? No, bad management Yes.

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"Average"
3.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not too long ago I used Evans Halshaw in Chester. Sadly my vehicle wasnt exactly as described and wasn't the immaculate vehicle i was told, but saying that I sorted out a new bumper for this for one of the issues and the price was good for that I paid. Had to travel from Liverpool for this. They did reimburse me as agreed. I took a warranty and have a slight issue having to go to a dealer near me but at least its getting sorted

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"Van Man"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my Ford Transit that I use for work from here. All good as it should be from a main dealer, picked my van up and was happy. i do have a slight issue so I have booked into Ford, hope hey have this sorted for me which i believe they will. Check them out

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Dealership Information

Evans Halshaw Ford Chester is an Franchise dealership that is based in Chester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Ford
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
5 reviews2.7 out of 5 stars — Rated Average
Excellent
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Very Good
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Average
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Poor
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Terrible
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Contact Information

Address

Evans Halshaw Ford Chester
Stadium Way
Chester
Cheshire
CH1 4PZ

Get in touch

01244 389500
https://www.evanshalshaw.com/dealers/ford-chester/

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

20%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Evans Halshaw Ford Chester

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