Dealt with Joanne hope and a true pleasure to deal with from start to finish . From the start of the initial contact to end she communicated with me to my questions/emails as was travelling 200 miles away needed to be sure on the purchase..Even pick up from the train station.whilst not keen on sales advisors Joanne was brilliant and a true credit to her employer.

Bought a second hand ford transit, nothing but issues with the van since purchase, been back in multiple times to be seen but never sorted the issues, last time it went in they broke the bracket on a headlight and now refuse to get back to us regarding any of the issues. No one returns a phone call, or does what they say they are going to do. Have even gone to the dealership and waited to speak to someone, and they still fob you off. will be reporting to the ombudsman if this continues

Graeme took time to explain everything about my new car one happy customer

Contacted them twice by email regarding a car I was interested in but no response can’t want to sell their cars, very poor,

Just had car services, excellent service, Sarah Jayne on the desk really knew her job, very informative and very helpful and friendly. I asked for service package quotes and she had them all ready when we picked the car up. We also asked other info which she supplied.

My son purchased a 66 plate vehicle from them at the end of January 2020, once he signed on the dotted line it went downhill from there, couldn’t decide when the car was going to be ready etc and then when he finally received the car, within 6 weeks, the gear box and clutch failed. They claimed it was not their problem but after pushing (surely cars are serviced prior to collection?) the agreed they would fix it, so the car went off to show perch as they are a Hyundai dealership to be fixed. He was given a courtesy car and then lockdown happened (I know they can’t be held accountable for this!) so for 3 months his car was stuck in a garage. Once everything was up and running and his car was fixed evans halshaw gave my son a free service by way of an apology and admitted that the young man who sold him the car hadn’t done well in the selling (maybe some of the more mature and established salesmen should’ve stepped in when it became clear this young man didn’t really know what he was doing instead of sitting in huddles drinking coffee and chatting!) my son purchased a service plan also that would cover mot and service costs for 2 years. He had rang to book his mot and is now being told that there is no record of this in his file. We have the documentation to prove this, but the hassle and stress this car is creating from poor sales and aftercare is shocking. It’s been a shambles from start to finish and I certainly would not recommend this showroom to anyone

just now I would give no stars if I could. Not trustworthy at all. Be aware! My daughter brought her car in for diagnostics as the reversing sensors kept on beeping. We came to pick up the car for her and were presented with a list of nearly £2700 worth of apparently urgent repairs. We went straight to another garage to get a second opion and exactly what we thought, most of the urgent repairs were a lie! Apparently all 4 suspensions were broken at the same time. The car had service and MOT end of July. The second garage put the car up the ramp and showed us that nothing was wrong. In the end 3 things of the long list are needing to be fixed which 2 are tyres with a puncture and one is a water leak. Less than £400 now. We paid £89 for their fauls diagnostic. Absolutely disgusted with Evan's Halshaw and will take this further with all the evidence. Avoid at all cost!

My partner and I went in today for me to buy a Aircross C3 Flair. We went in put on our masks, sanitised our hands and stood where it said we had to wait. Well we stood and stood with the chap nearest the door sat at a desk just ignoring us, the chap on the next desk up never lifted his head, then a chap came from the service desk area and tried so hard not to look at us followed by a woman again averting her eyes from us. All four then stood chatting to each other around the first guys desk. I loudly said if no one wants to sell me a car I will go elsewhere, which we did, The last car I bought was a Citroen but again the customer service was so bad that I didn't buy it from here. I should have learned my lesson the first time. I will never go back.