0% Reviews
replied to
23% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


13 reviews from our car dealer reviews community
Leave a review for Evans Halshaw Renault Dacia Edinburgh
Leave a review

13 reviews from our car dealer reviews community

Leave a review for Evans Halshaw Renault Dacia Edinburgh
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Slow to Pay up"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold my car to them Nov 30th, car and paperwork hander over deal done, be paid within 2-3 days, lots of tooing and froing, eventually got paid evening of Dec 18th, the have a very you problem not me problem culture

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"AWESOME CUSTOMER FOCUSED "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very friendly and customer focused staff. Help with your selection of products, to suit your requirements. A pleasant experience

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Ggreat deal with excellent serivce."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a fabulous car. A great deal and the customer service was outstanding. Brian, our salesman went the extra mile for us. Great car, great service. Can't rate it highly enough.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Avoid like the plague "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased my car on Sunday the 6th, Asked if the car would be ready for collection on the 11th, Phoned twice during the week to ensure the car would be ready and i was told that it would be. Go through to the garage on the 11th, signed all paperwork to then be told the car hasn’t been MOTd and it wouldn’t be ready until monday. On monday i was waiting for the car to be delivered, Received a phone call from the garage to say the MOT hadn’t been completed as there was a light on the dashboard and the car wouldn’t be ready until Wednesday. Ended up cancelling the sale due to the amount of hassle i had been through, James the sales manager has been extremely rude avoiding our phone calls and the other day i received the V5 for the car even though i don’t have the car! Completely unprofessional customer service and sales! Take your money elsewhere

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Misleading - up-sale of services"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Beware. When you have your car on MOT check, they will try to up-sell you unrelated premium services. They mark them as 'red alert' to make it look important even though it's not. Unfortunately I fell for it and bought some nonsense air con cleaning service. It costs £70 and my car stank so bad I got nauseous while driving. It's been a week and my car still smells of disgusting chemical odour. Won't be returning there for MOT checks anytime soon.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
"Worst company to buy or sell a car from!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought and part exchanged our car. The person picked up our old car and dropped off the new one as we were in lockdown and lived nowhere near Scotland. Documents were’t completed properly, so we are getting fines one after the other!! We had to contact the police about this and reported it! Also, took out mechanical & breakdown guarantee, the car broke down and the so called guarantee we took out didn’t cover anything!!! Waste of money! I would put minus star on this company if I could. Avoid this company!!!

"Avoid "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car and after 3 months discovered major issues. The garage offered no help . Wouldn’t look at the car . NO customer service at all. The finance company in the end stepped in and we’re a great help. Very poor service and certainly would not recommend them.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Jamie Roberston Sales rep"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased our 5th car Jamie, he has always been very friendly and extremely helpful. Jamie has ensured we have all he cover for the car we have just purchased (Tyre and Hub caps & service plan) which we did not know was an option and are really happy with this great customer services.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Captur turbo replacement"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Captur broke down and had to be towed for repair, as I was moving house I had little option than to take it to the main dealer in Sighthill in Edinburgh. Henceforth renamed “main stealer”. I have no qualms about the work but the hourly rate is ridiculously high at around £132 + The dreaded VAT. Don’t be fooled into authorising more than one hour for diagnosis- I foolishly went for 2 and for that got a “free” report on brakes etc. Something I neither needed or asked for. In fact the RAC guy that towed me in plugged in his diagnostic unit and had me pump the accelerator a few times and he diagnosed that the turbo had failed. Why did Renault take 2 hours and £264 to diagnose the same thing? Pretty obvious to me. Turns out the new turbo was not brand new but was a refurbished unit but Renault approved for around £900! Warranty? 3 months! The whole job, for 8 hours work cost £2700 odd ! Bottom line, unless you have a Renault warranty that the Stealer can capitalise on, stay well clear of Renault. If you buy a used, out of Renault warranty, car, they will (allegedly) try hard to tell you they are not liable if it goes wrong. I recommend that you take your car to the Clifton garage at East Calder, they are brilliant with Renault cars, can do the same level of diagnostic work and are a fraction of the Stealers hourly rate. Plus they talk and discuss your problem. Once the Stealer had my cash, I didn’t get a response from the same guy that kept calling me to tell me that it might take longer due to the possibility of seized nuts and bolts, hence they would need more time to fix etc. My car came back with a banging from the front near side that it didn’t have when it went in. They wouldn’t entertain my calls or texts. They did tell me that it was my shock absorber or front hub, the master mechanic had diagnosed that and would I like a cost to fix sir? Turns out there was nothing at all wrong with any of that! TAKE CARE, I recommend that you steer well away from Evans Halshaw. Go to Clifton garage instead.

Get Car Leasing

Reviewer has confirmed their email address

+3 Found this review helpful
"Never buy a car from here "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a 66 plate vauxhall mokka in august since buying the car its broke down at least 8 times just had to put it in to vsuxhall dealer found the coil pack and spark plugs faulty and im having to pay for it absolutely disgusted by their service was basically told its nothing to do with them not only that but when i purchased and taxed the car i later found out it still wasnt on my name and taxed under the dealership i mean laurel and hardy could do a better job never never never buy vauxhall especially from this company ,cant thank evans halshaw enough for costing me more money ps car also had a oil leak and crushed oil filter which wasnt picked up great job laurel and hardy thanks cor everything!!!!!!!

Get Car Leasing

Reviewer has confirmed their email address

+3 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Evans Halshaw Renault Dacia Edinburgh is an Franchise dealership that is based in Edinburgh. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
13 reviews2.2 out of 5 stars — Rated Poor
Excellent
3
Very Good
0
Average
1
Poor
5
Terrible
4

Add Review

  • Submit new information

  • Contact Information

    Address

    Evans Halshaw Renault Dacia Edinburgh
    1 Bankhead Avenue
    Edinburgh
    Edinburgh
    EH11 4AA

    Get in touch

    0131 450 5300
    https://www.evanshalshaw.com/dealers/renault-edinburgh-west/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    23%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Evans Halshaw Renault Dacia Edinburgh

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more