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Absolute nightmare, bought a used car in good faith even purchased service plan etc. From first day we received the car there has been issues real issues. Seven weeks on never get replys from emails keep taking car back to garage keep gettting told its fixed. Few days later back again. Next step social media/news papers would make a good story. Think a refund is well within my rights.
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I ordered my car for collection in October 2011. When I collected the car I would say that the salesman was in a hurry to get rid of me as soon as possible, the original sales person not in the premises. I informed him that it was not the specification that I had ordered. It did not have power windows in the rear and other features that I cannot recall. He shrugged his shoulders. I contacted Vauxhall when I got home, they explained to me that it appears that I had been sold a hybrid model. Something between the older model and the new model that was due out in October 2011. I will never go back to this dealer as the overall experience of sales, servicing has been atrocious. I was quire disgusted that they had not put any fuel in the car, it was not until I asked did they put a few litres in to the tank. Just enough to get me to the nearest garage. Custom services need improving by 90% before I go back to them.
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Deals in: Cars
Manufacturers: Renault, Dacia
Evans Halshaw Renault Dacia Edinburgh
1 Bankhead Avenue
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