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24 reviews from our car dealer reviews community
Leave a review for Evans Halshaw Vauxhall Edinburgh
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24 reviews from our car dealer reviews community

Leave a review for Evans Halshaw Vauxhall Edinburgh
Leave a review
"No reply to online enquiry "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No reply to an email enquiry about the possible purchase of a new car. Very poor.

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"I tried to buy a car. I failed."
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I tried to buy a used car with cash, no trade in and it was all agreed including, for logistical reasons, I could not see the car (I live on another island in UK - logistically impossible this time of year) and could it be delivered to Aberdeen. Yes, fine. And then ....... A load of obstructive reasons why the car couldn't be sold to me as I could not be there in person, all easily overcome but no. Manager was rude and abrupt, talked down to me like I was 12yo. They lost themselves a sale. I bought similar vehicle from another dealer nearby who said "yes, no problem" to all my requests. They have my custom.

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"Shocking shambles"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Organised a sell my car appointment online. Kept me waiting 30 mins to tell me the system was down and they couldn't do it. I asked if I could leave the car and come back later. They said no. Just told me to rebook online. I did rebook for the other one, it allowed me to book, sent me a valuation and a reminder. I got there and they told me they're not buying any cars. Absolutely joke and waste of a day. Avoid at all costs.

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"Shocking service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was a loyal customer, all four of my family bought cars from here, issues with 3 out of 4. Recalled and can't be fixed 3 times to garage. Myself 4 cars in total and never again, managers so rude and won't give you an opportunity to talk but you have to listen to them. They don't pay your settlement after 12 calls they show you they have. They won't apologise or admit it's their fault even when they have the company with all details in front of them. You end up paying for 2 cars so your out of pocket again. Please don't waste your time and hard earned cash.

"Disgusting "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Astra was recalled for the master cylinder, at first everything with the dealership was fine but after 3 months of phone calls and emails my car remains at Sighthill as they now say they are waiting on a part, hard to believe when they are the main dealer in Edinburgh for Vauxhall , I am sick and tired of excuses and don't seem to be getting anywhere even though I got a call last week to guarantee that my car was being repaired first thing Monday morning and would take 2 days, called again today took 15 minutes to get an answer , only to get the same story again , customer care is shocking and once I eventually get my car back I will try not to use them again , as I say shocking service. Beyond unhappy customer. Raymond Pender.

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"Avoid avoid avoid "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This place and its staff are an absolute disgrace. Promised to buy a vehicle from me, now refusing to contact me, directors etc all ignoring me. Steer well clear of this company. Poor communication, no morals and certainly don't keep their word.

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"im a happy customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

bought a corsa and they made it so easy to deal with. even made the monthly payments less than i needed. wouldnt go any other place again

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"useless "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Reserved a car with intentions of viewing and then purchasing but reservation payment was refunded on the same day due to the fact an incompetent admin staff had failed to remove the car from the website after it had been sold. 10/10 would not recommend

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"First class"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First class yet again. Can’t say enough about these guys. I’ll be back again and again.

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"Great service "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Happy with my car , Graham was fantastic throughout the process. Happy to recommend. Renee Mk

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Dealership Information

Evans Halshaw Vauxhall Edinburgh is an Franchise dealership that is based in Edinburgh. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
24 reviews2.9 out of 5 stars — Rated Average
Excellent
11
Very Good
0
Average
0
Poor
2
Terrible
11

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  • Contact Information

    Address

    Evans Halshaw Vauxhall Edinburgh
    2 Cultins Road
    Off Calder Road
    Edinburgh
    Edinburgh
    EH11 4DL

    Get in touch

    0131 453 4411
    https://www.evanshalshaw.com/dealers/vauxhall-edinburgh/

    Opening times

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    Dealership Statistics

    45%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Evans Halshaw Vauxhall Edinburgh

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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