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Good customer service while buying the car, found them arrogant and ignorant with after sales issues. Had the car a month when the service light came on, spoke to them they said it had been serviced and that the warning light must not have been reset. Dont think it had been serviced at all looking at the filters. Wont be buying another vehicle from them.
Really pleased with the help I got from Evans Halshaw Ford Glossop. I was struggling with a car at the car people, I asked Dan for some help looking up a certain car I wanted, he managed to sort it that same day and I had the car that week. Very happy.
Please dont judge other Evans Halshaw branches by my review of the Glossop branch as my experience with the Dewsbury branch was excellent. My car was bought with confidence, issue's within 2 days, all tyres needed replacing due to bubbling, brake discs and pads needed replacing and were illegal, upon delivery of vehicle various items/components were missing, - cover to ignition barrel (keyless start), cover to rain/light sensor behind rear view mirror and radio arial. The staff member that dealt with me was extremely arrogant and gave me the impression that he didnt want me to buy the car, if I knew what I know now I would not buy that particular car from that particular branch. Overall I feel very let down by this dealer and have spent a lot of money to buy a vehicle then even more to get it to the standards the law requires for it to be in at point of sale, had I the time, energy and money I would almost certainly take this matter through a county court for the trouble.
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Deals in: Cars
Manufacturers: Ford
Franchise Dealership
| Excellent | 1 | |
| Very Good | 0 | |
| Average | 0 | |
| Poor | 2 | |
| Terrible | 0 |
Evans Halshaw Ford Glossop
Brookfield
Glossop
Derbyshire
SK13 6JF
01457 863311
https://www.evanshalshaw.com/dealers/ford-glossop/
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