0% Reviews
replied to
55% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


9 reviews from our car dealer reviews community
Leave a review for Evans Halshaw Ford Glossop
Leave a review

9 reviews from our car dealer reviews community

Leave a review for Evans Halshaw Ford Glossop
Leave a review
"amazing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff at the Glossop dealership are amazing! Nothing is too much trouble. My mum bought a car on finance with them and then passed away suddenly about a month later. They were so helpful and supportive. Ian took care of everything for me when it came to sorting the finance out and returning the car etc. I couldn't have asked for more and it made a very difficult and stressful time a little easier. At the same time I was looking for an automatic car but wanted to get it right and didn't want to rush into buying any car. Darren and Ian were so helpful and more than happy to give me advice and their opinion. They didn't try to push me into buying a car and if I saw a car I liked then I rang and spoke to them about it. They would have a look at it for me and see if they thought it was suitable. If they didn't think it was then they told me truthfully and if they saw anything they thought I would like then they let me know. I eventually found the right car and bought it without any problems. I was initially getting it on finance so all the paperwork was wrote up. I then changed my mind and decided to buy it outright so all the paperwork had to be redone. They didn't grumble about it at all and changed it all for me no problem. I wouldn't go anywhere else to buy a car they go above and beyond to help and it really was appreciated at such a difficult time.

"FANTASTIC CUSTOMER CARE AND SERVICE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have only one word for this team EXCELLENT, I would give them 100 stars if it were possible, they have gone above and beyond to help my granddaughter to purchase her first car. My Daughter was about to help her when she sadly passed away so it was left to me to help and advise. My family have dealt with them for over 40 years and have always been very satisfied withtheir approach to the customer and the excellent service we have always received. However this time they have excelled themselves, as to be expected we are very upset at the loss of my daughter, we were treated with compassion and understanding during the whole process nothing was too much trouble. They made sure my granddaughter understood everything gave her a lot of advice and helped her to decide which car was right for her and what she wanted. They advised her on finance and made sure she understood everything. Iain and Darren and the team will never know how grateful we are for the ease of the whole process. They were fully aware of our needs at a very difficult time they did not try to rush us or push something unsuitable on us, for this, they have earned my eternal gratitude . A very big thanks and well done to the whole team. My granddaughter is over the moon with her Fiesta.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The manager Ian and his associate Nadime went out of there way to assist me when selecting and purchasing my car. The customer service was outstanding , they were extremely helpful, respectful of my needs, answered all my questions, and went out of there way to ensure my needs were met in regards to the car and sale. My partners best friend, buys her cars from this dealership and also highly rates this team I fully understand why. If you want excellent customer care, a great bargain and fantastic after care , this is the dealership to come too, 5 Stars plus.

"Very helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nadim sorted out our new car and p/x ,even drove away on same day.

"Poor customer service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Poor customer service and I don’t feel I was treated fairly. Did not return my calls when promised and meant I missed out on the car I wanted as they clearly prioritise customers in the showroom. Also very slow as they only allow you to deal with one agent. Not impressed and won’t return.

"How are they still in business?"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I saw a new car on the website, happy to pay listed price for it, minus a half decent trade in value which I was quoted. When I asked for it, I was told that the vehicle I wanted was not a Ford, so instead of going 2 miles to my local Glossop branch, I would need to go to Leeds. The reason for this is because that Glossop branch doesen't know about Hyundais, and therefore were not trained to hand the vehicle over. Unlucky darling, you just lost my business for good.

"Arrogant"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good customer service while buying the car, found them arrogant and ignorant with after sales issues. Had the car a month when the service light came on, spoke to them they said it had been serviced and that the warning light must not have been reset. Dont think it had been serviced at all looking at the filters. Wont be buying another vehicle from them.

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really pleased with the help I got from Evans Halshaw Ford Glossop. I was struggling with a car at the car people, I asked Dan for some help looking up a certain car I wanted, he managed to sort it that same day and I had the car that week. Very happy.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"LeeM11"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please dont judge other Evans Halshaw branches by my review of the Glossop branch as my experience with the Dewsbury branch was excellent. My car was bought with confidence, issue's within 2 days, all tyres needed replacing due to bubbling, brake discs and pads needed replacing and were illegal, upon delivery of vehicle various items/components were missing, - cover to ignition barrel (keyless start), cover to rain/light sensor behind rear view mirror and radio arial. The staff member that dealt with me was extremely arrogant and gave me the impression that he didnt want me to buy the car, if I knew what I know now I would not buy that particular car from that particular branch. Overall I feel very let down by this dealer and have spent a lot of money to buy a vehicle then even more to get it to the standards the law requires for it to be in at point of sale, had I the time, energy and money I would almost certainly take this matter through a county court for the trouble.

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Car Leasing Deals

Kardi Powered

Dealership Information

Evans Halshaw Ford Glossop is an Franchise dealership that is based in Glossop. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
9 reviews3.4 out of 5 stars — Rated Average
Excellent
5
Very Good
0
Average
0
Poor
2
Terrible
2

Add Review

  • Submit new information

  • Contact Information

    Address

    Evans Halshaw Ford Glossop
    Brookfield
    Glossop
    Derbyshire
    SK13 6JF

    Get in touch

    01457 863311
    https://www.evanshalshaw.com/dealers/ford-glossop/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    55%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Evans Halshaw Ford Glossop

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £99 per month.

    Learn more about how our service works below.

    Find out more