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Having had a very rude and unhelpful member of staff, in my local Evans Halshaw, Wakefield, I emailed Evans Halshaw and had a lovely call back, from a lady, called Anya. She advised me that the Citroen branch (Evans Halshaw) Mansfield had a Citroen Space Tourer that I could test drive which is very similar to the Peugeot E-Traveller that I am looking to get. My experience both with the Citroen and the Peugeot sales/Motability teams couldn't have been any further apart from the experience in Peugeot/Vauxhall, Wakefield. Initially at Citroen I spoke with Alex, the Manager, who passed me to Jack, well what an absolutely lovely, friendly and chatty guy. We went on a test drive and if I could have gone for the Citroen Space Tourer, I would have bought it there and then (it was out of my price range, unfortunately). I was advised to go over the road to Evans Halshaw that deals with Peugeot and again my experience was amazing. James, aka Jimmy, was so very helpful, there was nothing, that was to much trouble. Every question I had was answered or he spoke to a colleague to get the answers. My husband and I were so impressed, we got both Jack, and Jimmy, a thank you present for making our experience so wonderful. Thank you so much all of you - Rob and I are happier travelling an hour down the motorway than dealing with staff in our local branch.
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Brought a car recently from Citroen Mansfield and was really happy with Jack that dealt with us. His customer service was amazing and he helped us resolve certain issues to the best of his ability nothing was too much trouble. Highly recommend asking for Jack to help buy a car he’s down to earth and understands what customers want without the jargon that you normally get from sales people.
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I had a wonder around the site today, where I want to acknowledge the variety of car's they had. I was approached by 2 members of the team who showed us around the cars. We may look at test driving this weekend and i am hoping to buy. Cheers
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Hi Richard as been great kept me upto date with everything top man
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My wife and I have today taken delivery of an used car. The car was exactly as advertised and our experience was very positive thanks to Lem. Lem looked after us very well and there was no hard sell. The new car was competitively priced and after some negotiation we agreed a trade in deal that we were happy with. Thanks very much Lem.
Very friendly and patient. Not at all pushy. Loved the reveal on my new car. Highly recommended. Thanks Brett you're the best....
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If you want to be ridiculed, bullied, ripped off and generally treated like a piece of dog muck then this is the place to go. There's a man called Dave who obviously earns a lot of money to talk to people with complaints. No apologies here, just ridiculous price tags to fix what they just broke in our case a gearbox on a C4 not even 5 years old. Please don't ever go here, spend your hard earned money elsewhere.
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If I could give 0 stars I would! Worst service ever! Nobody is knowledgeable or can even keep their word! Useless is a still nice description! Kept asking for over a week for the same information and pushed it onto the lender which has already accepted all my papers! Get treated like a non human because of being a foreigner and even asked if I really can afford the car! Get laughed at and when I have enough and cancel the car they happy accept that! Lost the cancellation fees for the insurance and gained not just headache and time loss but also a hard search! The seller said things like "oh yes Santander does my head" and "they annoy me so much" instead of reassuring me through the process of buying a new car! They have told me that the car gets back up for sale but it's not! They have lied to me, while the car probably got sold to someone else already, made the process really annoying and hard for me so I will cancel! Absolutely disgusting! Do yourself a favour and keep looking to find the right car somewhere else instead of falling for this horrible people who just wants to make money and more money! Didn't accept my own lender but wanted to use their own which charges three times more and from which they get their portion as well! Disgusting!
Sold me a car in feb that I wasn’t made aware was a cat d write off, essentially effing me over. Delivered the car by an individual delivery driver, which was not agreed. A journey of nearly 200 miles, leaving no fuel in the car upon delivery, no floor mats were present which were advertised, the car in an absolute state and wasn’t sanitised by the driver(shocking during peak covid times) They’ve agreed to terminate the finance agreement and take the car back, but want to charge me for the mileage use of the vehicle. Resulting in me being left without a single penny to get myself a new vehicle and completely out of pocket. Nothing but criminals and an absolute disgrace to the car industry.
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Upon arriving at this dealership I was dealt with by Scott Dunn, whom I found very friendly and efficient to my needs. The car I had seen on the Internet was still available and Scott made the whole process of purchasing and part exchanging my old vehicle very easy. Sorting out a good deal that suited my needs. I would not hesitate in recommending Citroën Mansfield and Scott to anyone looking for a car.
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Evans Halshaw Citroen Mansfield is an Franchise dealership that is based in Mansfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Evans Halshaw Citroen Mansfield
Southwell Road West
Mansfield
Nottinghamshire
NG18 4TR
01623 789789
https://www.evanshalshaw.com/dealers/citroen-mansfield/
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