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18 reviews from our car dealer reviews community
Leave a review for Evans Halshaw Vauxhall Middlesbrough
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18 reviews from our car dealer reviews community

Leave a review for Evans Halshaw Vauxhall Middlesbrough
Leave a review
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to buy a used car, met Anthony, salesman. Explained to him what I wanted and after a couple of minutes he found me a car which was ideal. He explained how it would take a couple of days to receive the car which it did. Absolutely brilliant service,

"Faulty engine "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My daughter bought a Renault twingo for £5500 cash from our savings we took it back after a couple of weeks with a knocking noise and whirring from engine plus oil filter was broke and exhaust was loose we got car back after a few days they had fixed oil filter but noise in engine was still there when asked they told me it was common in these cars as engine was in back of car but everything was safe so trusted them and thought nothing of it then 7 months later the engine timing chain snapped which had only been replaced 18,000 miles ago the RAC who recovered the car said my daughter was lucky not to be fatally injured as she was parking the car at the time so went into see Evans Halshaw management and was told “ well we should have bought a 2yr warranty” and told us there not gonna do anything with the car as we haven’t got a leg to stand on there words not mine.

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"Excellent customer service 5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Been out looking for a new car, Great experience as soon as we entered the sale room. Greeted by Jai who was just so friendly and knowledgeable, l have a few mobility problems so finding the correct car is essential. l do love the new Corsa, Jai did say it not a good fit for me 100% correct. The Astra has always been a favourite my dad had one, but after sitting in the seats, l ruled it out. Jai recommended the new Grandland that was the car for me and my family, Very comfortable great seats that can fit around my poor mobility. Jai gave us loads of information which is want l wanted to hear. A salesman passion, l came into the garage a lot after we placed a order, just checking and rechecking. All the salesmen helped and nothing was too much trouble. Neil you have a great team. Jai thank you The Grandland is a beautiful car, what l call extras on a car are there on this. Great experience great salesmen top notch thank you so much

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Archie Tees in response to Excellent customer service 5 stars

Couldn't agree more l've bought my daughters cars from Evans Halshaw Middlesbrough they were so helpful got two great deals thank you Plus service department was excellent got us back on the road very quickly

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"Great service lovely sales man"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a Ford focus and the sales man bilal was lovely , friendly and sorted everything for us , nothing was too much trouble I've driven away very happy bilal was amazing thankyou

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"Very relaxed car purchase"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I called into the Evans Halshaw Vauxhall dealers in Middlesbrough on short notice just to look around the cars in stock. on Friday 15/07/22. I was engaged in conversation with the salesman Andrew Cumming and he made me feel very comfortable and relaxed as we spoke about cars in general and then he was very helpful when I showed interest in a BMW X4. I was taken for a test drive by Andrew and was suitably impressed with the car to the point that I ended up doing a deal which gave me a fair price for my car and I was happy with my purchase. I would recommend to anyone wanting to buy a car to try this dealership.

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"Really great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to share my positive experience about purchasing a Ford EcoSport car from Evan Hilshaw Middlesbrough. Bilal Agha, the salesman, impressed me with his high professionalism and competence in all technical and legal issues. He really made the process of buying a car as transparent and easy as possible. I do appreciate a number of valuable advice and additional useful products he offered as well as his answering a load of questions of mine. His intelligent and friendly manners presented additional bonus. At the same time I have not got a feeling of being under pressure from a dealer company. The latter convinced me in high standards of service offered by Evan Hilshaw, the company I really can rely on. I am going to recommend Evan Hilshaw to my friends. Well done. Thank you, Bilal. Volodymyr Khotkevych

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"Great , no problems"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thankyou bilal, no waffle , in , view car test drive , arrange deal , valeted and pick up . Pleasant staff , happy to help . Interested in your needs . No hard sell just got this right . The family will come here again. Thankyou . X happy days

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"Excellent Service from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've never bought a car from Evans Halshaw before, but I certainly will come back as I found the service excellent. Rob Bloxham was very helpful and especially very patient with me, as I couldn't make up my mind which year or model of car I was looking at. He took his time to show me round the dealership and show me every car I enquired about till I eventually made my decision plus I never felt pressured into buying any of the extras which he went through with me. In the end I got a beautiful car, with new mats and petrol thrown in, and also had a delicious hot chocolate while I signed on the dotted line. I couldn't be more happier. Thank you

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"Excellent customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've purchased cars from Evans Halshaw Vauxhall in Middlesbrough since I retired some 10 years ago and have always found their service to be quick efficient and friendly. This is particularly so over the last two or three years when I have dealt with Neil Brown and in addition more recently his colleague Luke Herbert.

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"Don’t waste your time"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Rang up the day before to enquire about a car, booked a time for the next day to go and view it, we spoke to a salesman called Neil. Got there the next day at the time we booked in. Asked for Neil and he ends up sending out a new salesman who was lovely but didn’t know that we were coming in, the car wasn’t even washed for us, he explained that he didn’t even know that we were coming in at all. We showed him the car that we liked, he went out to get the keys. Had a look around at it, went back inside to sit down and enquire properly about it for him to look at his computer to find out it has been reserved... so we spent 30 minutes wasting our time. Neil didn’t even bother telling the other salesman who was showing us around that it was reserved and didn’t bother ringing us before we traveled down 45 minutes away to say it was reserved. Appalling customer service. Don’t bother speaking to the salesman called Neil. He wouldn’t even come over to us and talk to us about the car and to say sorry for all the time we wasted because of him. Don’t bother visiting, awful experience!

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Dealership Information

Evans Halshaw Vauxhall Middlesbrough is an Franchise dealership that is based in Middlesbrough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
18 reviews3.7 out of 5 stars — Rated Very Good
Excellent
11
Very Good
0
Average
2
Poor
2
Terrible
3

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  • Contact Information

    Address

    Evans Halshaw Vauxhall Middlesbrough
    Cambridge Road
    Middlesbrough
    Middlesbrough
    TS3 8AG

    Get in touch

    01642 253666
    https://www.evanshalshaw.com/dealers/vauxhall-middlesbrough/

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    Dealership Statistics

    55%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Evans Halshaw Vauxhall Middlesbrough

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