Bought the car over the phone as the car was a very long way from my home. Had all the information off the web site. Car was delivered, dead easy.

good service all round

After visiting other dealership in the area who were less than helpful, Middlesbrough Nissan helped me find the perfect car. Everyone was very helpful and no pressure to buy - which meant I did!! Thanks again. Will recommend

Purchased a used ford fiesta which was just within my budget, they offered to deliver the car for free to my work when i struggling to collect in person, nothing was too much, Jonny in sales was great, well recommended

Always had excellent service from this dealership and will continue to go there for my next car.

Where do I begin, so we spotted a really nice looking car with Evans Halshaw Nissan, Middlesbrough. Tried calling them to arrange a viewing no answer so kept calling and I think on the fifth attempt it got answered and they confirmed yes car was here and could be viewed. Collected my parents who the car was for and drove an hour to the garage. Now the fun really began, the car was unsafe to drive due to issues with the brakes however we were assured it would all be fixed, we agreed a price and we also agreed to pay a small bit extra to have the paint work done to a better standard. A week was agreed for collection and off we went very happy with my 70 year old parents purchase. Two days before collection had a call from the sales guy car is here looks great when do you want to collect, arranged a time of 10am two days after the call. The day of collection came we set off nice and early and were well enroute when we received a call to say the car won’t be ready. We turned up anyway assured the car would be done for the afternoon. We paid again we trust people why wouldn’t we it is after all a major dealership. With four start trust pilot rating. So come Friday afternoon now seems the car is still unsafe as it has failed mot and needs a new caliper. Asked for my money back and told it will take days??/? What with Bacs still waiting for either my money or the car to no avail. What a shambles this place is, the staff are pointless and god they are useless. Avoid at all cost go try anywhere else but here.

Hubby bought a 17 plate van from Evans Halshaw Nissan in Middlesborough to find many faults with it only to be fobbed off with months and weeks of waiting for repairs still not sorted after many trips back and forth not a happy customer

It took 3 weeks to book my first MOT TEST at Evans Halshaw Nissan Middlesborough which was to be free for 2 years I dropped my car off on Friday night and was asked if I received vouchers I advised I did not no I had to have voucher. I was told to leave it with them and they would call me when it was ready no phone as you never get a call back when they say you will. I had to get a taxi to go to pick my car up .l arrived at 11:45 I was told to wait in the waiting area I was left sat there until 12:30 to be then told they would not service it because they did not have the vouchers. No apologies nothing I was asked if I had my driving licence and they would gives me a courtesy car as I don't carry my licence with me I could not have car. They wanted me to leave my car until Tuesday then they may do the MOT then. That was not convenient. It was if they were doing me a faver. What ever you do don't buy a car from Evans Halshaw Nissan Middlesbrough. Once they have sold you a car they don't give a dam. This was a half day totally wasted when I told them I would take the car to were I aways take my car they did not care they don't give a shit they have got your money. Don't buy a car from this garage and don't have the 2 years free service as you don't get them or the so called vouchers. I had to take the car back 3 time due a warning light coming to be there was nothing wrong with it until I was driving passed as it came. There customer service leave a lot to be desired not. As I work in a customer service myself I was disgusted with there lack of care.