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Looking down on reviews seems like all been set up to put dealer down! My second car from Evans Halshaw Wakefield, first car nearly for 3 years with me and now second one for another few years (both bought used) Loved the experiance, really nice and helpful staff, made the whole thing much easier then I could imagine! Definitely recommend it!
Fantastic experience with Omar and chris, dealt with my issues instantly, and gave me a fantastic deal Cant wait to drive my BMW
DO NOT BUY FROM EVANS HALSHAW. I bought a car on the 19th of July this year and emailed them the evening I picked it up about 12 faults/issues the car had that needed fixing, one of which was a knocking coming from the gearbox. Up to this day, that car has been to Evan's Halshaw a total of 8 (yes, EIGHT) times, 2 of which times they had it for over a month (they have had the car more than me during my ownership) and it STILL has 5 of the same issues I highlighted on the night of my purchase.. So I came to my final straw when I picked up my vehicle on the 6/12/19 for the 7th time, after being ASSURED that the issues were all resolved, and the knocking was still there along with 4 other issues the car has had since day 1. So I've asked to reject/return my car and either be refunded or exchange this car with something else of similar value. When I brought this to the attention of management I was told, if I chose to go down that route, there would be 'costs to me' and that I have no grounds to reject the vehicle. I have been BEYOND patient with all the staff after their countless lies and failures. I even gave the manager the option to refurb my gearbox and fix the other issues (one of which was a dent in the boot lid that happened whilst the car was IN THEIR CARE) and I would take it back and see out my finance agreement. He said he wasnt willing to do this so I now have to persue court action to reject the vehicle under the Consumer Rights Act 2015. All in all, a horrible experience from start to finish and I would reccomend you look elsewhere for your new or used cars. DO NOT USE THIS COMPANY. Quick to take your money but don't give a damn when you have a problem.
Can't believe these reviews below, based on my own experience at Evans Halshaw Vauxhall in Wakefield i only met with complete professional service,the lady service manager couldn't have been more helpful. Def 10/10 for me.
Bought my car from Evans Halshaw Vauxhall in Wakefield. A log book never turned up & when I ask I just get ignored. Looks like I’m going to have to pay for a new one !
5 weeks ago we asked Evans Halshaw to move a car to Wakefield so we could view it. They asked for a £200 deposit which would be refunded if we didn't buy the car, no problem. A week or so later we arranged an appointment. When we arrived we were told the salesman was just washing the car, a little strange but we waited. 15 mins later said salesman & car arrived. The reason he was having to clean it was there was compound on the body work. On closer inspection it became clear the car had very recently been repaired, botch job tbh, it had runs on the paintwork & flat marks. Clearly this had been a rush job by Evans Halshaw hoping we wouldn't notice, but the person with me was a panel beater & spotted everything straight away. The inside was just as bad, dust from the repair & generally very dirty & had never seen a valet. When we pointed this out to the salesman he didn't seem bothered, just said the £200 would be back in my wifes bank account in 2-3 days. That was over 3 weeks ago & she is still waiting. Numerous phone calls & a visit have still left her out of pocket. Fuming is not the word.
Absolutely avoid Evans Halshaw Vauxhall in Wakefield when purchasing a second hand car. Nothing short of a back street car lot, with customer service an almost afterthought. It took over a month to be recompensed for things that should have been standard, Is it any wonder that that the dealer principal (sic) has since left??? Shambolic isn’t even close to describe these Charlatans.
I visited Evans Halshaw Wakefield and was left waiting for 20 minutes while around 7 salesmen huddled around one desk doing nothing. I was finally passed from one person to another and was eventually spoken to in a very poor manner by a so called manager Jayson Flavin. Being a holder of shares in this company I feel it was a very disappointing, poor level of service. People within this environment should be professional and Jason is far from this and could do with a lesson in manners.
When i went to buy this car it was faulty with handbrake along with a few other things, thought was getting a good deal but i wasnt, ive had a few problems. On one occasion they had my car for 8 days. Going to take it up further, paid a lot of money, feel like ive lost faith in all dealers. What they do is bring car in saying go to do repairs and then take ages so 14 day warranty runs out and they dont get fixed. I wish I had just bought a car from the street. I feel like what can i do about it
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Evans Halshaw Vauxhall Wakefield
Chantry Bridge Doncaster Road
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