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My wife bought a Ford Grand Cmax from this garage and traded in her old car. first we had problems with the alarm which after chasing and having to turn up out of the blue numerous times eventually got fixed though customer service is a massive no so dont expect callbacks. Then the automatic boot opened while my wife was driving and had 6 month old in the back!! took it straight away back to garage and wanted a refund and trade in car back (which suddenly they sold) as was within 30 days unfit for purpose and was fobbed off was told owner was away kept going down to garage was told matter was being dealt by their "legal Dept" still after a few more weeks no answers no refund zero response in the end due to lockdown and the need for a car got boot repaired ourselves and have raised matter with trading standards. Please Please be very wary buying car from here there are better garages in south wales would not want anyone to go through the stress we have been through utter cowboys
I PURCHASED A BMW M3 FOR £13,750 STRAIGHT AWAY I NOTICED THE DRIVERS WINDOW SWITCH WAS FAULTY I WAS TOLD TO BUY 1 AND HE WOULD REINBURSE ME WHICH HE DIDN'T A MONTH LATER THE CAR WOULD REV (COMMON PROBLEM WITH THE THROTTLE BODYS) HE'S HAD THE CAR 4 MONTHS AND IS JUST GIVING ME THE RUN AROUND SO TODAY I HAD ENOUGH AND WENT DOWN THERE HE WERN'T THERE SPOKE TO HIM ON THE PHONE AND ALL I GET WAS TAKE ME TO COURT WHICH IM IN THE PROCESS OF DOING PLZ PLZ DON'T FALL IN THE SAME TRAP AS ME AND MANY OTHERS BUY YOUR CAR ELSEWHERE.
Extremely angry customer here ! Sold a car only couple of months ago still within my warranty car is dangerous to drive warranty company just as useless passed from pillow to post ! Evolution always have an excuse when I phone that they can’t take my call and they never ring back as promised or answer emails ! Currently I’m paying finance on a car I can’t even drive as the repair work is far to expensive I want a full refund as I’m legally intittled to or the repair sorting ! Still waiting for a reply on this before I take things to trading standards joke of a company !
Its been some 3 months now and I'm still waiting for my repair to be rectified by Evolution Cars Cardiff. Many many promises were made over many many weeks, but the defect still remains. A financial refund was promised so as to get the repair completed by myself...................... Still waiting, more false promise. Sadly, like most used car dealers I suspect, once they've got your money, and the ink is dry, any further requirements, well you can Foxtrot Oscar !!
This used car garage is 5star oz alex and ben really where 1st class. Thank you Evolution Cars Cardiff. Dominic lewis.
I am very upset with a car i purchased from Evolution Cars in Cardiff within the last 6 months. I noticed my tyre had worn so went to a local garage to get it changed to know that the locking nut was missing. Evo tyres have advised it was on noted on the report that the locking nut was in the glove box but having not used the glove box im am certain its never been there. I called the garage on a Saturday to explain the locking but being missing and within the day of the call back i had a puncture with my nephew in the car to find out there was no spare tyre or no foam to get me to a garage or to a safe place. My car has been off the road for 2 weeks having being speaking to Citroen to get a quote replacement locking nut, part mart to get the nut off but finally a local garage has drilled the locking nuts off today only to advise me the nuts were in a shocking state, The 2 nuts were already off the back and the front were so rounded and rusted i would have had issues with them anyway. I bought the car only 4 years old and i have never been so upset over buying a car which has been a headache to simply change a tyre! Evo cars were happy to apologize but also happy to point the finger back at me that the spare tyre kit isnt a MOT requirement and being a 25 year old female with a 4 year old nephew stuck on a dual carriageway and a car off the road for 2 weeks is very frustrating!
Bought a car from evolution. Fantastic service very helpful. After sales service a1 Alex was so helpful. Thank you . Graham
A magnificent bunch of people to deal with. Visited both branches but bought my car in Cardiff. Had an enjoyable time and a great laugh with the guys down there. Thanks for making a tough decision easy for me.
Bought a qashqai over a month ago, going really good to date. The lads are top blokes and even got a few free goodies. Would recommend to anyone
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Manufacturers: Sells a variety of makes and models
Evolution Cars Cardiff
Unit 1 Ipswich Road
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