Bought a £14000 car and on day two having major problems with the gearbox, Contacts Lee the 'owner' and says to keep driving the issue will pass. The issue didnt pass so he promises to get this fixed time and time again, apparently waiting for hire cars to become available for me to use. Three months down the line the car is still not fixed, not once been looked at despite paying for an additional warranty. Demanded refund under consumer rights act and have been told i wont be getting a refund due to using the vehicle for 3 months, despite being told to continue to use. Lee rarely replies to his emails. When he replies he says sorry was shut due to covid lockdown, yet this didnt stop him selling the car during covid lockdown ! Very rude to a customer that paid £14000 cash on a car he has sold. I cannot stress enough for people to stay away from this dealership. Will be taking this company to court for my money back, unfortunately this is the only way as Lee is very unethical and not interested in what you have got to say once he has your money. The only word i can use for this guy and his company is THIEF.

Bought my Hyundai i40 on the 10/5/21 everything went hunky dory, they told me it needed a replacement reversing camera which they would fix. One person told me within a week another said 2weeks, nearly 5weeks later after a few phone calls no date for the replacement, plus they told me they would get back to me, they did not. When i phoned reference the camera i was told they had not got the camera yet and told i could have a refund of £300 instead. Being in lack of knowledge in the price of said camera i agreed the £300. I now wish i had insisted on Fareham car sales replacing the camera as i have now found out from a Hyundai garage that the camera alone would be £677 on line they are cheaper but getting a garage to fit one that i would get is being difficult. I am still waiting for the £300 to go into my bank, they have my details so i can not see what the delay is in transfering the refund. At mo costly lesson learnt, when buying a car with default and the dealer say they will correct, let they. Lastly i must say the sales persons were always courteous at all times

Inquired about a car over the phone which I arranged to view early before work at 8AM, nobody turned up until nearly 9. I had paid a mechanic to look at the car, I needn't have bothered really because as soon as the the engine was switched on it was clear, even to me, that there was a problem. According to the mechanic likely the flywheel (circa £1000) worth of repairs and that was before we moved onto the other faults which came up on when plugging it in to the diagnostic tool Their disclaimer is that they don't put the car through their vehicle checks until they are sold, likely a tactic so that if you pick something up they can say they hadn't had it looked at yet in the hopes you don't and you buy the car despite the fault. This was an obvious fault and had they been open about it would have saved me £50 getting a mechanical out. Won't buying from Fareham Car Sales in the future and would recommend you think carefully before doing so as well.

Lee (owner) is a very nice chap on the phone when he calls. Very difficult to get an e-mail response from any of them on sales@farehamcarsale.co.uk + aftersales@farehamcarsales.co.uk in this "age of communication", when you are chasing them up for recovering £150 drive belt & tensioner costs that should have been changed at 90k mls when car sold with 94k mls, when realising it's shredding on the pullies when you don't ring his mobile, for conversation audit trail reasons. I saved them mechanic's labour costs and replaced items myself - no, I wasn't going to claim back but then other reliability issues crept in, one of them the dealer should should have know about. And that was nearly 2 wks ago - left the old items and receipts with Phil in reception. And, hoping for positive reply to the failing oil pump is would be nice. I'm hoping to leave a better review for Lee very soon. Ps. Does anyone else struggle with a good phone line when he calls? There, not too damming with 3 stars!

I put a deposit on a car with these guys but when it was time to collect the car and I had a test drive . I could see 2 problems lighting up on the dashboard but he is said it will be fine drive it around for 15 mins the computer will reset . I said you drive and reset but he said ain’t got time! Anyway I bought another off a decent car dealer. I'd avoid these 2

Bought Citroen c5 exclusive 11 months ago now. Travelled from Birmingham as the spec in car was exactly what I wanted. The sales guy Sean said the few chips on bumper & mirror would be done before I picked car up so was happy with that. Got there after 3hr train journey & the weather was awful so had quick look at car & paid cash for it, not cheep !. Drove back to Birmingham & it seemed fine, so when I had proper look at it the next day it was absolutely filthy with cigarette smoke on interior & the rain washed the silver polish of chips on bodywork, anyway a couple of weeks later the DPF light came on & the next day the whole console shut down for a day. Contacted the owner of Fareham car sales lee leech as Sean would not answer the phone & listed the problems with car his answer was I drove that car & found nothing wrong with it. Anyway since then the wiper motor failed £350, electrics failed £175, front n/side arm sheared £300, rear driver side door filling with water seels replaced £135 & yes this was videoed & sent to LEE KEECH but not in the slightest bit of interest. NEVER BUY A CAR OFF FAREHAM CAR SALES if u want hassle free motoring.

Bought a Volvo V70 from Fareham Car Sales. The next day it had the engine management light on! They fixed it quickly but it still had a fault with the lamda sensor. The mechanic next door couldn't care less and was useless. The manager was never there to talk to just some arrogant salesman who was monosyllabic. Should have realised it was a poor garage when the car was filthy on test drive and damp inside after being hastily valeted. Would never want to go there again. 0/10.