13% Reviews
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51% Recommend
to friend


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45 reviews from our car dealer reviews community
Leave a review for First Cars Direct

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45 reviews from our car dealer reviews community

Leave a review for First Cars Direct
Click on the stars to start your review
"Very rude and abrupt"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having spotted a car I liked the look of on their website, I gave First Cars Direct a ring to ask if it was still available so I could come and look at it. Right from the start the man on the other end of the phone was snappy and obviously wanting to get rid of me. He told me that the car Id seen had been sold and when I asked if they had any similar cars I was told that they had a couple and just to go on to the website and I would see them! He didn't even want to tell me about them. Oh well FDCs, I called you when I was actively looking for a car, had a decent budget and would have given you a cash sale, although going by some of the other reviews on here, I'm actually thankful it never got past the snappy phonecall stage!

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+0 Found this review helpful
"Avoid or take a mechanic with you"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a 3 series from First Cars Direct was told car had just been serviced, i serviced the car at my local garage as i all ways do when i buy a new car and the state of the oil, oil filter, air filter and spark plugs was absolutely shocking. I would not recommend buying from them unless you take a mechanic. Was served buy tony.

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"Sold a Faulty Car"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not go near First Car Direct with a barge pole. Mr Singh is as dodgy as they come! Had fault after fault with this car and he has no remorse or a care in the world for honouring warranty.

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+0 Found this review helpful
"Excellent service "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having purchased a couple of cars from toni and family over the years ive. I always.found the services of first cars direct to be friendly and fair and any small problem.dealt with fast and effective

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+2 Found this review helpful
"Awesome Service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Drove to Southampton to pick Audi S4! So happy with the car bought the car in February really happy with it. Would recommend buying Cars from First Cars!

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+4 Found this review helpful
"EXCELLENT "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We drove all the way from Surrey, and happy with the car. Thank you first cars direct. Definitely recommend.

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+7 Found this review helpful
"Bought a Hyundai Santa Fe "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great customer service, very helpful would highly recommend first class cars, first class service thank you

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+7 Found this review helpful
"Fantastic"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have used first cars direct for my last 2 vans and can honestly say they are fantastic and personally would not go anywhere else and would highly recommend Tony and his team to anyone looking to buy a motor. Great service.

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+7 Found this review helpful
"great service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a FIAT 500 S 1.2 in August from First Cars Direct...no problem until now. Love my car and the customer care was amazing.

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+4 Found this review helpful
"Problem after problem, way over priced "
1.3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a saab estate from First Cars Direct last year. It has had a list of problems since this time, and not the usual wear and tear, within the first week the exhaust back box fell off, there was black smoke bellowing out of the exhaust "must be the fuel your using" the car was as it seems now well over priced I won't be able to sell it and get anywhere near my money back si I'm stuck with this shed for the foreseeable. I WOULD NOT RECOMMEND THIS GARAGE TO ANYONE. Steer well clear.

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+2 Found this review helpful
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Dealership Information

Hatchback, saloons and 4x4's are all available in the range of used cars sold at First Cars Direct. This family run car dealership have been established for over 30 years and stock popular names such as Volkswagen Passat, Toyota Rav and Vauxhall Astra just to name a few. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
45 reviews3.1 out of 5 stars — Rated Average
Excellent
23
Very Good
0
Average
1
Poor
6
Terrible
15

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Contact Information

Address

First Cars Direct
65-67 Salamander Street
Edinburgh
Midlothian
EH6 7JZ

Get in touch

0131 6293200
https://www.firstcarsdirect.co.uk/

Opening times

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Dealership Statistics

51%
Would recommend this dealer to family and friends
13%
Percent of reviews responded to by this dealer

Additional Information About First Cars Direct

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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