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2 reviews from our car dealer reviews community
Leave a review for FJ Chalke - Kia, Mere
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2 reviews from our car dealer reviews community

Leave a review for FJ Chalke - Kia, Mere
Leave a review
"Very Satisfied "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would fully recommend this garage. The customer service was beyond 5 stars. The staff was very helpful, knowledgeable and efficient. Ritchard guided me through the sale process and worked extremely hard to get the car ready for me in time. I would definitely chose this garage in future. Thank you.

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"Bruce"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All that appears to glitter is not necessarily gold ! My daughter bought a car from Chalke's off the internet relying on the description given to me in a telephone conversation ( first mistake ), the car she thought she was buying was supposed to be virtually immaculate with full service history, after a couple of weeks of ownership I noticed: . Stone chips on the bonnet. . Small cigarette burn on drivers seat. . Numerous small dents along the swage lines N/S and O/S. . Repeater lens cracked in the drivers door mirror. . Rear N/S lens misting up due to ingress of water. Kia UK advise that !st service is due 12mths from delivery date or 10,000mls. My car had it's first service at 18000mls ! Chalke's maintain it was done to schedule albeit a bit late, dunno about late that's well overdue and missed in my book as the 2nd service was due at 20k! Logically if the 1st service had been missed it did not have FSH but part SH and should have been described in the advertisement as having PSH not FSH. More worryingly, when my daughter had the vehicle serviced at our local Kia dealership 11 months later they noticed that the front N/S tyre was the incorrect size, as the car had been MOT'd by Chalke's the day before delivery to us this meant my daughter had been driving around with a dangerous and illegal tyre configuration for nearly a year and could have been fined and received penalty points ! The entire experience of buying from Chalke's has been very disappointing to say the least and not something I would have expected from such a big company that supposedly prides itself on good customer service. If you do buy from Chalke's I'd recommend you to have the vehicle inspected independently before handing over the money as neither their salespersons or MOT tester are up to scratch !

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Dealership Information

FJ Chalke Mere are proud to be a local family owned Kia business. Our staff are friendly and knowledgeable about the Kia brand and can be sure of a warm welcome in our Kia showroom where we have all the latest models on display.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2 reviews3.2 out of 5 stars — Rated Average
Excellent
1
Very Good
0
Average
0
Poor
1
Terrible
0

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    Contact Information

    Address

    FJ Chalke - Kia, Mere
    Talbot Garage Salisbury Street
    Warminster
    Wiltshire
    BA12 6HE

    Get in touch

    01747 244764
    https://www.fjchalke.co.uk/

    Opening times
    Mon 08.30 - 18.00
    Tue 08.30 - 18.00
    Wed 08.30 - 18.00
    Thu 08.30 - 18.00
    Fri 08.30 - 18.00
    Sat 08.30 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About FJ Chalke - Kia, Mere

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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