Anonymous, June 2022
"Returned Car the same day due to engine "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I purchased a car from FLC which supposedly had a full service and MOT done the previous day. Within 20 miles the engine warning light came on, it started miss-firing and had diesel knock. My local garage reset the warning light but it came on again within 10 minutes. They did not seem very surprised when I asked to cancel the sale which says a lot
The only good thing to say is that FLCV gave me a full refund without any issues but it still cost me a lot of time and money on vehicle tax.
+2 Found this review helpful
Karen L, January 2022
"Great garage and customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Excellent service and great cars.
Purchased our vehicle from FLC garage today and very happy. We were impressed with the excellent customer service and nice to have professional salesman who are not pushy and let us view the car alone. Also had some lovely motors for sale. Would definitely recommend, thank you.
+0 Found this review helpful
Neil J, June 2021
"Great car, great service. "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm very happy with the Audi Q3 I bought from FLC yesterday. The car's great and it was a very pleasant buying experience. Thanks!
+0 Found this review helpful
Jason R, April 2021
"Audi A1- Red"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great buying experience, very professional all the way through. Had a slight issue with the car but this was dealt with immediately and professionally. Charlie and the FLC team were very courteous and helpful throughout the purchase, it was a pleasure to do business with them again. Thanks Jason R
+0 Found this review helpful
Andrew C, January 2019
"Gearbox broke in a week "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I brought a Ford fiesta 08 reg from FLC Yiewsley and not on the road for a week and the gearbox broke in the week.
+0 Found this review helpful
FLC YIEWSLEY from FLC Yiewsley in response to Gearbox broke in a week
We believe this review is false, we offered for you to bring the Ford Fiesta back so we could look at the fault but you have chose not to and was persistent on us paying you £800 for something we have never seen. You told us your previous vehicle had gearbox fault that was going to cost you £800 to fix so we believe your trying extort money out of us to repair the old car. Please call us so we can get the resolved. Many Thanks,
Shelley H, August 2018
"AVOID!!!!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
FLC Yiewsley saw me coming.....
Bought a Dodge Journey £8000 in cash. Catalogue of errors, historical gearbox problem. Now have a car worth nothing. All in the space of a year. Also when they said they'd repair something, they didn't!!!!
+1 Found this review helpful
Johnny, March 2018
"Great car"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Just purchased a car from these proffesional gentlemen would highly recommend as this customer care is rare. Went to view the car on Saturday and the next day I was driving it out the forecourt. More than happy with my car. Thanks guys.
+1 Found this review helpful
Johnny, March 2018
"Proffesional service "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
More than happy with my purchased today so efficient and extremely polite I highly recommend this dealer. Than you guys keep up the good work.
+1 Found this review helpful
Mark A, February 2018
"AVOID THEM"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Just Bought a car from them in December 2017 and it overheated the same day I drove it off the forecourt and it took 4 attempts and 2 garages and 30 days during which I was driving a loaner car which was far below the level of comfort of the car I purchased. Ive spent nearly £1000 getting the car properly road worthy which also includes replacing dangeroulsy fitted unbalanced tires and have just found out from a main BMW dealership that the car has a failing turbo and was quoted nearly £3000 to replace and fit, all this is after FLC claimed the car "could not be faulted" mechanically! They have refused to fix the turbo after having sent it to one of their BMW specialist and charged me £80 for them having it tested. Avoid them!
+3 Found this review helpful
Leanne F, February 2018
"Great car and great service"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a polo from FLC at Christmas, and the car has been generally great. When I had an issue with the battery I took it in on a Saturday and they replaced it immediately. The staff were brilliant. Polite, helpful and refreshingly unpatronising!! Tim particularly was great. Couldn't do enough to help and made the whole process of buying a car easy.
+1 Found this review helpful
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