When we went to collect our car from them the load cover was missing and the sales guy said he would find it and give us a call. Nothing heard after a fortnight so we had to return to find out what was happening. The sales guy assured us that he’d ordered a replacement and he would call us. Again we heard nothing which entailed yet another visit to the dealership. This time the salesman told us he’d been scammed on an auction site so would order a new one. A fortnight later (31st January) we received a voicemail message that he’d ordered a new one from Germany. Today (9th March) a very obviously used and abused load cover arrived from the dealer. As it is broken and scratched, it’s clearly not new. Don’t expect honesty from this bunch.

Be careful of this garage. 6 weeks after purchasing the car, the suspension collapsed. Nearly a month later and no progress, no communication and we have no vehicle. Have now rejected the vehicle due to being unroadworthy and the extreme inconvenience caused (under Consumer Rights Act 2015 there is an obligation by them to repair or replace and no inconvenience to ourselves). Hoping they respond to our request for a full refund, otherwise it’s going to have to go to court.

Bought a Car from Fleet Car Sales (£6000 approx) in July, August Car is off road as trouble accelerating from still intermittently - Car recovered back to retailer, who "repaired it" (said repaired Fuel Injectors). November - Car off road as trouble accelerating again (happened on A road, accelerated to 15mph & stuck ther, as I was visiting my mother, who has late stage dementia)- The Retailer couldn't fit car in for repair until after Xmas & I had to drive it there (at 20 MPH on M25 & M3) January Car "repaired" (I paid towards repair cost of replacing Fuel Filters). (Acceleration fault happened to their mechanic when he drove it home on motorway also) End Feb - Car off road as topped out at 15MPH on motorway (going to visit mum, who is now "end-of-Life") & wouldn't accelerate intermittently when pulling away again. Recovered to retailer. March - Car at retailer (Off road 6 weeks so far) No end in sight.. No repair... NOW am at home with no car and a dying mum who I am struggling to visit as no transport. THANK GOD for my Finance company (Alphera) who have been really supportive & who are fighting my corner. Dealer was helpful when I was buying - BUT When car developed fault - things changed.

I went to Fleet Car Sales in June. The service was very good and the car was a really good price. I did have an issue with the car which was a bit of a palava but its all sorted now. They are good people and were help to help. I would recommend them.

I'm so pleased with my new car, it was relatively inexpensive but the customer service at Fleet Car Sales made me feel like I was buying a much more expensive one, they were polite, professional, so attentive and helpful, I've recommended them to loads of people already and will no doubt be going straight back for my next car.

I'd recommend Fleet Car Sales to buyers in the area, the car has had a few issues but Fleet Car Sales have been good with getting them sorted out.