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30 reviews from our car dealer reviews community
Leave a review for Fleetwood Car Centre
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30 reviews from our car dealer reviews community

Leave a review for Fleetwood Car Centre
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"wish i had gone to a larger dealer"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

On the 20th of May during lockdown and when car sales could only be done remotely i purchased a vehicle from Fleetwood car centre. This sale was done in the showroom. I was not offered any of the following. Car delivered to me and i had to go and pick it up.(their answer will be i contacted them,but i should not have been able to collect from the showroom) I was NOT assured that the vehicle had been DISINFECTED(their answer will be it was disinfected but i certainly wasnt made aware of this) I was NOT offered a test drive.(Their answer will be that i didnt ask for one,but surely a big garage like this should have insisted i had one to ensure we was happy we was happy with our purchase) In all honesty it just felt very rushed from start to finish. Also no face mask or hand sanitiser was offered.(luckily i took my own) Engine and body wise the car is in good condition and i am not disputing this,although the car had two annoying niggles. One of these WAS pointed out to me during the sale which was the trim was loose on the seat and the owner DID post me the part out to repair which i was grateful for. The other problem was i washed the car the day after purchase and the headlight unit totally filled up with water. I contacted Fleetwood car sales and they AGAIN said they would sort this for me if i brought the car into them for repair. This is where my problem arose as i live 60 miles away so as the car is a Kia and still has 2 years of its original warranty left i took it to my LOCAL Kia to see if it was under warranty,unfortunately it is NOT because it was damaged and not covered and they wanted over £600 to replace it. I sent the invoice over to Fleetwood car sales and i did ask them if they could give me a refund in the region of £400 so i could get the damage repaired myself as i have NOT got time to be doing a 120 mile round trip to Fleetwood to get it fixed. I was told there would be no refund and they would order me a new headlight unit but i MUST send the old one back. This is where it gets sticky as i asked why they would want the old unit back as it is damaged? Then it got personal as i was basically accused of trying to blackmail/extort money from them and the sales man said i have just been trying to get a refund from them all along and he said he had the emails saved to prove this. I have never DEMANDED a refund i merely asked the question as i am busy with work and simply cannot get over to them even though they did kindly offer to issue me with a courtesy car whilst the repairs were done. Fleetwood car sales have tried to help the best way they can and i accept this but i simply do not have time to get over to them. I have nothing nasty to say about them as i think they are expecting me to do, but what i will say i do not think they should have sold me the car on the date they did and in the way they did without offering me reassurances about cleaning the car etc, and i should at least have been offered a test drive? I would still have bought the car and the headlight issue is just an unfortunate part of buying a used car. My regret is not buying more locally and im certainly not happy being accused of "trying to get money out of them" I have even sent this to the manager before posting and was told to go ahead and post the review.

"My new C Max"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Ford C max. Needed a larger car for the family. The staff were brilliant from start to finish. The car’s amazing. I will be recommending fleetwood car centre to all my friends! Thank you.

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"Poor quality used cars, poor service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a 2011 BMW 320 convertible from Fleetwood Car Centre. Had the car for three years, kept up with the service. The engine required a complete rebuild after just 20,000 miles. Spoke to the dealership about this and they were not intrested, couldn't even book it into their service department to diagnose the problem. Terrible service. Get the money and run!

David Evans from Fleetwood Car Centre in response to Poor quality used cars, poor service

Hello Chris. As you have already stated in your review, you were well out of any warranty period. We are not to know how the car has been driven in the 3 years that you owned the car or what level of servicing that you maintained on it. I'm sorry that you have encountered an issue with your car however we are not at fault here. Please feel free to call me on 01253 770073 to discuss further. Kind regards, David Evans.

David Evans from Fleetwood Car Centre in response to Poor quality used cars, poor service

Also Chris, please can you confirm your registration number or surname so that I can look further into this. Neither your email address or purchase on your review is showing as verified.

"Nightmare"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a v low mileage Peugeot from Fleetwood Car Centre, 6yrs old, 4 month later iv spent well over £1500 on it & it's still not roadworthy. And the warranty isn't worth the paper it's written on, STAY AWAY !!!

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David Evans from Fleetwood Car Centre in response to Nightmare

Hi Richard. I'm very sorry to hear you are not happy with your experience with us. Please can you email me the registration of your car and further information on what has occurred so that I can look into this for you. I've looked on our system to search for any Richard's that we have sold Peugeot's to in the last 6 months but I have not been able to locate your details. Please send this information to sales@fleetwoodcarcentre.co.uk. Kind regards, David Evans.

"Fleetwood Car Centre Excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have just purchased a 5 year old Nissan Quashqai from Fleetwood Car Centre excellent condition. The service we received was brilliant and our salesman was so helpful we never felt pressurised or uncomfortable the choice was so good it took us less than an hour to choose. When we picked the car up it was immaculate would recommend Fleetwood Car Centre to anyone they are a first class company and deserve good recognition thank you for our lovely car. May Somers.

"Good buy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with the car purchased. Excellent condition. Valeted .Given a service and changed discs and pads so as not to risk failing mot in 8 months time! Staff very helpful.Will go back to Fleetwood Car Centre.

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"An excellent motor car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased A 2013 Mercedes Benz 220CDI from Fleetwood Car Sales. An excellent vehicle in first class condition. motor car in first class condition. Salesman was David Wilson and was extremely personable and helpful with no pressure to buy Traded in my car at a fair price and paid a reasonable price for the Merc!. Thank you once again. The fifth car I have purchased from this dealership.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Top Motor"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Top motor I bought from the guys here. Had no problems, everything was sorted quickly and easily. had the car in no time. happy and would recommend to others

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"sold my car to fleetwood car centre"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

phoned to see if they were interested buying my car.took car down with all documents .the price they paid was the price quoted over the phone.Service was excellent.Every one was polite and friendly especially David Evans.Many thanks

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a clio from here in February- great service no hassle or hard sell at all. Had to get a new tyre from a local shop who then tried to mis sell me new brake pads etc so took it back to FCC who checked it over and put my mind at ease ! Great service. Lovely range of cars and good prices. Thank you

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Dealership Information

Fleetwood Car Centre has over 25 years experience in selling used cars across the North West. They have in stock around 200 cars at any one time and their range includes popular models such as Toyota Yaris and Renault Megane. They also offer finance, part exchange and servicing too. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
30 reviews4.2 out of 5 stars — Rated Very Good
Excellent
21
Very Good
3
Average
4
Poor
1
Terrible
1

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Contact Information

Address

Fleetwood Car Centre
Victoria Business Park Copse Road
Fleetwood
Lancashire
FY7 6RP

Get in touch

01253 770073
http://www.fleetwoodcarcentre.co.uk

Opening times

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Dealership Statistics

76%
Would recommend this dealer to family and friends
13%
Percent of reviews responded to by this dealer

Additional Information About Fleetwood Car Centre

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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