214 reviews from our car dealer reviews community
Leave a review for Fort Used Car Centre
Leave a review

214 reviews from our car dealer reviews community

Leave a review for Fort Used Car Centre
Leave a review
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"Fabulous Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Can't fault the service I received from everyone at Fort. They dealt with all my queries quickly and professionally. Their after sales care has been excellent. I would definitely recommend them to a friend.

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"Discovery Sport"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm a big believer there's always room for improvement so I never award full marks, but my car's absolutely grand and the service from the guys at Fort was great.

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"Fabulous "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Helped me buy my first car. A beautiful yellow vauxhall adam, he came in fab condition. They gave him a full year MOT, a service and valeted him before I collected him. Great communication in regards to when I could collect him, the warranty and the AA roadside assist Top service 👌 great experience for buying my first car. 10/10 would recommend.

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"Constructive feedback "
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything’s been fine with the car so far and we’ve managed to tick a few boxes! I’ve had Dodge vehicles before but this is my first Jeep and I’m really pleased with the extra features and functionality. There were a couple of things that let the purchase experience down though unfortunately. 1.) I understood my deposit would be deducted from the overall price of the car, but when I arrived to collect it I was told that wasn’t the case. 2.) I was told the car would be prepped and ready within 7 days, but it ended up taking closer to two weeks, which was a bit frustrating. Based on the above, I’ve decided to write this three star review. I do love the car but those bits were disheartening. I believe constructive feedback helps people see where improvements can be made and those small miscommunications made a big difference to my overall experience.

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"10 out of 10!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My new car's so perfect!! I absolutely adore it and I literally couldn't be happier! My mum's bought her last three cars from Fort Used Car Centre now and we'd never buy from anyone else. Jason was great and everyone made everything so easy. I had a bit of an issue with my insurance so the lads even sped up the MOT for me so I could collect it ASAP which I really appreciated. Can't thank them enough and would give them 10 out of 10 if I could!

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"Thanks so much 💕"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I literally enquired on tis car the day I passed my test! Really glad I did as It's perfect and I'm absolutely loving it! The guys over at Fort Used Car Centre in Birmingham were really lovely and the whole experience was great! I'd rate them five stars I think as everyone was really helpful.

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"First car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Getting on well with my new Corsa and I’m happy so thank you. Service was good when I was buying the car and everything went smoothly, although it’s my first car so I’ve got nothing to compare it to really haha!

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"Ford Fiesta"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm still waiting on the engine cover Prince promised to send — it was definitely on when I viewed the car. It was a bit dirty on collection and I had to sort the tracking, but otherwise I’m pretty happy as it's a good car.

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"Loving it!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After 5 yearsI’ll definitely be back here for my next car! I’m absolutely loving my Nissan Juke and service-wise everything went exactly how I wanted it to. The boys were great and I had no concerns at any point. Jason and Price were brilliant so I’m leaving this review to help their business. They deserve it. Easy five stars.

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"Brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely brilliant service from the guys at Fort. I'm a nightmare with internet stuff so I'd much rather go and see people - Especially as they're close to home. The sale of the car went smoothly with no problems whatsoever. The 3rd brake light keeps going out now I've had it a few weeks but it's no biggie - I'll run the car back into them in a week or two when I get chance.

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Dealership Information

We specialise in obtaining top quality and affordable used cars for our showroom.

Our team are on hand to look after your needs and help support you during the process of buying a new used car.

We also offer support on finance providers to suit all circumstances and budgets. Rest assured we are here to help make the process as simple and hassle-free as possible for you.

We ensure each car is checked and passes all required pre-delivery tests. Each car is professionally valeted and sanitised before handover.

Our valued customers are of paramount importance to us and we will ensure that all your needs are met. We welcome back repeat customers.

MPH Automotive Centres Ltd t/a Fort Used Car Centre is an Appointed Representative of Midland Mercantile Finance Limited for Insurance Distribution activities. Midland Mercantile Finance Limited is authorised and Regulated by the Financial Conduct Authority, FRN 723317. Its permitted business is arranging general insurance and finance products. You can check this on the FCA Register by visiting www.fca.org.uk.

Thank you once again for taking the time to view our website. We look forward to speaking to you in the near future.

For any assistance, please do not hesitate to visit our showroom or call us on 0121 326 6332.

  • Family-owned and run business
  • 26 years trading in the West Midlands
  • Centrally located - J5 and J6 of the M6 minutes away
  • 200-car indoor heated showroom
  • Autotrader Highly Rated for Customer Service 2020
  • AA Approved cars
  • Handpicked cars for quality, reliability and affordability
  • We have access to over 30 finance providers
  • Reserve a vehicle online
  • We deliver nationwide* (some areas do incur a charge)
  • Home purchasing available, with live video calls (WhatsApp, Facebook)
  • Finance applications online and home delivery
  • Passionate about the customer experience
  • No-pressure buying experience
  • Part exchanges welcome

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
214 reviews4.7 out of 5 stars — Rated Excellent
Excellent
173
Very Good
28
Average
5
Poor
4
Terrible
4

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    Contact Information

    Address

    Fort Used Car Centre
    263 Bromford Lane
    Birmingham
    West Midlands
    B8 2SG

    Get in touch

    0121 326 6332
    http://www.fortauto.com

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 18:00
    Sun 09:00 - 18:00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    5%
    Percent of reviews responded to by this dealer

    Additional Information About Fort Used Car Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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