181 reviews from our car dealer reviews community
Leave a review for Fort Used Car Centre
Leave a review

181 reviews from our car dealer reviews community

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"Positive all round"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would definitely use Fort again. The service was excellent, and I am really pleased with the whole experience. It was all positive, and I have no complaints.

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"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service, first time using this dealership and would use again, really pleased!

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"So far - so good !!"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent experience & excellent product !

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"Thrilled👏"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely chuffed to bits! I love my car, no issues at all, and when there was a slight concern, the staff got me straight in and looked at it. I had my car back and fixed within 30 minutes of being there. Wonderful service from start to finish. An absolute 5 out of 5 star experience!!

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"staff very obliging"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would rate the service as a 5 as staff very obliging and not being kept waiting. I've had to buy a new tyre as the car had a slow puncture from day 1 and I only got 1 car key and no spare which will cost a £200 but overall very good service. Excellent service I had a Picasso off For Used Car Centre that lasted me 12 years so hoping this one is the same

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"Spot on"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything was spot on, from the service to the car. I have no complaints. It was valeted for me, I wasn't waiting around, and the communication was there throughout.

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"Perfect process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m really happy with the car. Everything seems to be running fine, and it hasn’t broken down haha! The process with Fort was very quick. I knew what I wanted when I turned up, and I was in and out. The staff made it as seamless as possible for me, made sure everything was prepared, and off I went. I appreciate that there was no messing about or trying to push me towards other things. It was just a perfect process for me.

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"straightforward"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A reputable dealership to me. This is now my fourth car from the guys and, as usual, I’m happy with it. They always make sure everything is right for you, and the customer service and aftercare are spot on. Any issues are sorted without any drama—they’ll book you in as soon as possible or at a time that’s convenient for you. I’ve always found the process to be straightforward, and I’ll most likely keep returning to the team.

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"No complaints"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Both the car and service was great, no complaints about either.

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"Pleased with the service"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really pleased with the car. My mum was actually the one who purchased it, and the staff were really accommodating, as she was out of the country and had to handle everything via email. The communication between them was excellent, and we have no complaints at all. They really went the extra mile with their customer service. The car was delivered to me, and everything went smoothly. I was given an estimated time, and it arrived within an hour of that. We are both happy and would definitely deal with them again.

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Dealership Information

We specialise in obtaining top quality and affordable used cars for our showroom.

Our team are on hand to look after your needs and help support you during the process of buying a new used car.

We also offer support on finance providers to suit all circumstances and budgets. Rest assured we are here to help make the process as simple and hassle-free as possible for you.

We ensure each car is checked and passes all required pre-delivery tests. Each car is professionally valeted and sanitised before handover.

Our valued customers are of paramount importance to us and we will ensure that all your needs are met. We welcome back repeat customers.

MPH Automotive Centres Ltd t/a Fort Used Car Centre is an Appointed Representative of Midland Mercantile Finance Limited for Insurance Distribution activities. Midland Mercantile Finance Limited is authorised and Regulated by the Financial Conduct Authority, FRN 723317. Its permitted business is arranging general insurance and finance products. You can check this on the FCA Register by visiting www.fca.org.uk.

Thank you once again for taking the time to view our website. We look forward to speaking to you in the near future.

For any assistance, please do not hesitate to visit our showroom or call us on 0121 326 6332.

  • Family-owned and run business
  • 26 years trading in the West Midlands
  • Centrally located - J5 and J6 of the M6 minutes away
  • 200-car indoor heated showroom
  • Autotrader Highly Rated for Customer Service 2020
  • AA Approved cars
  • Handpicked cars for quality, reliability and affordability
  • We have access to over 30 finance providers
  • Reserve a vehicle online
  • We deliver nationwide* (some areas do incur a charge)
  • Home purchasing available, with live video calls (WhatsApp, Facebook)
  • Finance applications online and home delivery
  • Passionate about the customer experience
  • No-pressure buying experience
  • Part exchanges welcome

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
181 reviews4.7 out of 5 stars — Rated Excellent
Excellent
152
Very Good
20
Average
1
Poor
4
Terrible
4

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    Contact Information

    Address

    Fort Used Car Centre
    263 Bromford Lane
    Birmingham
    West Midlands
    B8 2SG

    Get in touch

    0121 326 6332
    http://www.fortauto.com

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 18:00
    Sun 09:00 - 18:00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    6%
    Percent of reviews responded to by this dealer

    Additional Information About Fort Used Car Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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