Collected my car last Friday and I am very pleased with it. From the initial meeting with Stuart I found him to be friendly, professional and yet not at all pushy. On collection the car had been serviced including 4 new tyres, had a full MOT and had been valeted throughout. I found the whole experience great from start to finish.
Reviewer has confirmed their email address
Did not hesitate to go back to Forton Motors for 1st car for another of my sons. Great car!
Reviewer has confirmed their email address
I bought my car 07/08/2025 an Audi A3 with decent service history albeit none in the last eight years but car has only covered 30000 miles in that time. I was told the cambelt had been changed after 45112 miles, but not the fact it was nine years since it was completed. Looking at all the forums and dealer sites it recommends 80000 miles or five years which ever comes first I have since learned Audi recommend 140000 miles (but not for me) . I enquired to Forton about this and was informed it had only done 41000 miles and were adamant that it was ok as far as they were concerned. Their spiel on the back of the sales receipt WE STRONGLY ADVISE CAM BELTS TO BE REPLACED AS WE CANNOT BE CERTAIN WHEN THEY WERE CHANGED. WE DO NOT HOLD OURSELVES RESPONSIBLE FOR FAILURE UNLESS CHANGED BY FORTON MOTORS. So much for the its ok only done 41000 miles who said so ?. FORTON CANNOT GUARANTEE THE MILES. I got the belt changed at a cost of £601 to myself. I also had a diesel core plug error appear on the dash and got this diagnosed cost £50 the results were either Mass Air flow metre or Turbo charger. The garage said either one could clear the other and would recommend changing the cheapest first, Mass Air sensor £250 fitted. The turbo would be £2000 Steve said its strange the error codes had only appeared after the belt change so something could have happened during the change. This is true but the garage checked it out after changing the belt and test drove it no errors. I said to Steve the errors were cleared as none present on the dash now. This is all within three weeks of purchase I have replied to Steve since suggesting the errors are on the cars ECU. but not showing on the dash so how about putting the car on a machine again to diagnose if there are any errors. No reply since, 3 days now, he said I was emailing the wrong email address and I should email aftersales ? but the website email address its the only one I was provided with. So far New cam belt paid for by me £601 Error code diagnosis £50 paid for by me Forton Motors help 0 £0.00 paid. Forton Motors have not offered any recompense or offered to have the car looked at so I cannot recommend this garage at all. I thought the previous reviews were just sour grapes but found out to my cost NOT SO. DO NOT BUY FROM FORTON MOTORS. they sell older model cars and will not help if you have any issues which is all you should expect if you buy or sell older cars. Jeff W.
Reviewer has confirmed their email address
Jeff Walkington in response to Used Audi A3
Still no reply from Steve re mass Air sensor / Turbo issue or the review 07/08/2025. This I can only assume is because he agrees with the review or doesnt want to reply so he doesnt have get involved with anything to do with the timing belt that he advises to change look at the back of the receipt. I wouldnt mind betting he gets in touch after this. The blokes obviously a cowboy who just shuts off to complaints. I would love to know what happened to the reviewers who said they were complaining through Consumer Rights Act 2015. I did consider it but these people are best left alone I just hope my review keeps people at bay and saves them money due to this garages lack of aftercare.
Bought a car form them. Lovely car however 2 days after picking up noticed washers weren't working and rear refeltector was broken and had a slow puncture rang to get sorted just to be told it wasn't covered by warranty this was after 2 days. Was bought with 12months MOT not sure how it passed an MOT with no front washers.
Reviewer has confirmed their email address
We bought our daughter her first car here within a matter of weeks it had to recovered after a breakdown we spoke to the garage who just pointed us to the warranty company (their after sales) they wipe their hands of you as soon as you drive off the forecourt 6 months on we now have a car that is pretty much a right off contacted the garage again just not interested DO NOT BUY anything from Forton Motors you will regret it
Reviewer has confirmed their email address
Another brilliant car purchase from this car dealer. Both Steve & Stuart cannot do enough to help. They are not pushy, give excellent advice and sell good quality reasonably priced motors. The cars are very well presented when being handed over and trade in price for your vehicle is very fair and competitive. Great customer service. I would highly recommend this dealer - five stars all round!
Reviewer has confirmed their email address
Been going to forton motors for a good many years . Steve has always been great and one of the good guys in this industry. Highly recommend by me
This is a proper Arthur daily autos even tell you they will get the car valeted and a service they don't clean them he didn't have time and its just gad a air filter fitted as part of what they call a full service yeah right don't even bother to wipe the oil filter and Steve just wants to give you a warranty so you don't go back to them stay clear
Excellent service from Forton Motors really pleased with the car, Stuart was brilliant quick and easy to deal with Thankyou Stuart
Have Been going to Forton motors for years always great customer service very helpful my friends and family have all had vars from Steve never had a issue
Reviewer has confirmed their email address
Forton Motors is a family run business situated between Preston and Lancaster. We are 3 minutes from Junction 33, M6 Motorway. With over 30 years experience in the Motor industry. After leaving school in 1980 serving an apprenticeship as a BMW mechanic , this giving a very good knowledge of our vehicles that we sell to our customers. Starting at our first premises in 1987 building a good reputation, as our business expanded we had to relocate. In 2003 we moved to our present larger premises.
We sell a variety of vehicles including diesel cars, family hatchbacks, MPV's, 4x4's and motor homes. We have a wide range of vehicles to suit all budgets. We offer excellent customer service and pride ourselves on our vehicles that we sell regardless of price. Our vehicles are competitively priced as we do not have huge overheads.
At Forton Motors you will not be hassled by pushy sales staff. You will simply be assisted by myself or loyal staff who have been employed by us for approx 13 years. All our vehicles are valeted to a very high standard. We can arrange delivery of your vehicle and offer a wide range of warranties.
We can help with finance and offer competitive finance packages (subject to status). Our finance is straight talking without confusing customers into something they do not require. We are happy to consider part exchange and welcome any vehicles including motorbikes, motor homes and caravans. Forton Motors will be happy to provide information on any vehicles within our stock list if you wish to telephone us 01524 792 792.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1984
| Excellent | 46 | |
| Very Good | 1 | |
| Average | 1 | |
| Poor | 5 | |
| Terrible | 15 |
Forton Motors
A6 Lancaster Road
Preston
PR3 1AB
| Mon | 09.00 - 18.00 |
| Tue | 09.00 - 18.00 |
| Wed | 09.00 - 18.00 |
| Thu | 09.00 - 18.00 |
| Fri | 09.00 - 18.00 |
| Sat | 09.00 - 16.00 |
| Sun | 11.00 - 16.00 |
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