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4 reviews from our car dealer reviews community
Leave a review for Frosts Cars Chichester
Leave a review

4 reviews from our car dealer reviews community

Leave a review for Frosts Cars Chichester
Leave a review
"Unbelievably poor Service Dept"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased almost new Astra with 800 miles. At 6,000 miles it required new engine. Car was at Frosts Chichester for 8 weeks awaiting parts that had to come from Germany (apparently!). Total lack of updates during this time. When it was finally returned it had to have bodywork done as it had been damaged whilst it was parked outside the garage for the 8 weeks! At 11,000 miles problems with transmission. Car still under warranty and I was told part would be 7-10 days which transpired into 12 weeks before garage had the courtesy to ring with an update. This was the first communication from them during the 12 weeks and by this time having given up I sold the Astra at a great loss. This was not helped by the fact they had also written "new engine fitted" on service book which didn't help when selling. Would never use them again as their customer care is non existent. The whole experience was a nightmare. However, Sam the salesman who sold us the car in good faith was brilliant but sadly he was let down by his colleagues

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"Brilliant helpful service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really impressed with the friendly helpful professional staff at Frosts Cars in Chichester, nothing was too much trouble. Such a rarity to have such wonderful customer service. I certainly recommend Frosts to anyone considering buying a car.

"Stephen"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service all round

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"June Kloppers"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A helpful and friendly service. Was everything I wanted.

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Dealership Information

Frosts Cars Chichester is an Franchise dealership that is based in Chichester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews4.4 out of 5 stars — Rated Very Good
Excellent
3
Very Good
0
Average
1
Poor
0
Terrible
0

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Contact Information

Address

Frosts Cars Chichester
Chichester By Pass
Chichester
West Sussex
PO19 8TH

Get in touch

01243 219476
http://www.frosts4cars.co.uk

Opening times

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Dealership Statistics

75%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Frosts Cars Chichester

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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