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91 reviews from our car dealer reviews community
Leave a review for G H Motors
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91 reviews from our car dealer reviews community

Leave a review for G H Motors
Leave a review
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"Fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Vauxhall Insignia from here just before Christmas, the car came with a new MOT, service and a warranty should anything go wrong for peace of mind. Initially I spoke with Chris and then met Jeremy. Both were friendly and knowledgable. I test drove the car and then decided to buy it. Spot on service.

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GH Motors from G H Motors in response to Fantastic service

Thank you for the kind review, we hope that the car brings you many happy miles of motoring. Regards GH Motors

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"Great garage "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my Kia Optima from Neil and was treated like I was buying a brand new one . Love the car thanks .

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GH Motors from G H Motors in response to Great garage

Thank you for your kind review, We are glad to hear that Neil was able to assist you. All the best GH Motors

"Mercedes purchase "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

service was great until I took the vehicle, the boot does not close properly, several pieces on boot trim where loose and not fitted properly, after closer investigation I found welding jobs below the weather proof strip, that would suggest it has been in a rear end collision, i will be getting the car on the ramp this afternoon to get a look underneath, the merc foot operating park brake keeps getting stuck, especially when cold, this will explain why it wasn't left on in the forecourt, although the recent cold weather will not help. there is a rattle coming from the rear left of the vehicle, i just pray this is a bush or anti roll bar link, WHICH SHOULD OF BEEN MENTIONED ON THE MOT THAT YOU GUYS DID!! otherwise it will be down to the bodge job repairs, I suggest you get in contact with me to sort this out, or it will be taken further as the car is not fit for purpose and i have reasonable suspicions that your Mot license came from a Christmas cracker

"Don't expect help when things go wrong"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is probably the worst car dealer I have ever dealt with. The car I bought developed a fault less than 1 week of purchase. I took it to the garage as part of the RAC warranty. The fault was diagnosed and seemingly resolved. I was then required to pay £72 for the diagnostic because the RAC warranty does not cover the diagnostic aspect of the fault. I then informed the garage that as the fault developed less than 1 week from purchasing the car, will they be able to refund the £70, as it is clearly unreasonable for me to have to pay such less than 1 week of buying the car. The dealership has chosen to ignore my emails. The only response I received was a false statement that I informed them that the fault was mis diagnosed when I never made mention of that in my initial email. I am wondering if the car has more faults at this stage. My advice to anybody is that they stay well clear of this dealership because don't expect that they will be sympathetic if things go wrong. I am still thinking of my next steps, but I will be back for an update in a few weeks time.

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Emily in response to Don't expect help when things go wrong

I've had similar problems!! Currently reporting them to DVSA and trading standards, just takes some time. Hope you got things taken care of.

Emily in response to Don't expect help when things go wrong

I've had similar problems!! Currently reporting them to DVSA and trading standards, just takes some time. Hope you got things taken care of.

Ashleigh in response to Don't expect help when things go wrong

Don't pay anything! or you shouldn't have had to, claim it back. If the car ia faulty it's up to the dealer to repair it, that includes fault finding, Claim it back.

"Avoid like the plague"
1.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

An hour before setting off on a 8 hour drive after buying the car today we find that a lug nut is missing. They shouldn’t of even let us drive out with this dangerous issue. Also told car had been deeply cleaned yet there’s crumbs on the chair, floor and other dirt. Obviously not true or done half arsed. I’d avoid. Cant be trusted. Smiley to your face, then you get home and find problem after problem. And if they didn’t realise it was missing when selling it to us, that might even be worse. What else haven’t they checked.

"***Avoid***"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not believe what you are told. Was told a deposit was refundable. Was told come back take the car for another test drive and if you change your mind you get the refund back. All lies. Was told the car was off sale for three days due to me having a deposit on it. Again lies. The car remained on the website for sale despite a deposit taken. Again, a lie. Do yourself a favour and avoid.

"COVID-19 SAFE X"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just like to say what a very professional and friendly service over the telephone and computer due to COVID-19 The click and collect was perfect Thank you 🙏

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"Highly recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No hesitations in recommending this car dealer. Overall I was very impressed with my experience at GH Motors. I was able to part ex my car towards my new one and it was super easy. The car was in great condition and the guys at the dealership didn’t pressure me either (which was my biggest concern). If I ever want to upgrade again in the future I’ll definitely be back 👍🏻

"10/10"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am writing this with a large smile on my face! Cannot thank Neil and his great team enough for going above and beyond in helping me buy my second car. With all the Covid restrictions they made me feel safe and assured with all the H&S measures in place. The follow up afterwards to ensure I was happy reassured me I chose the right dealership!

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Love my car! Not usually one for leaving reviews but I think these guys deserve one. I got way more for my money than I expected and I am more than happy to recommend anyone looking especially in the current climate.

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Dealership Information

G H Motors is an Independent dealership that is based in Mansfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
91 reviews3.9 out of 5 stars — Rated Very Good
Excellent
65
Very Good
3
Average
1
Poor
8
Terrible
14

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  • Contact Information

    Address

    G H Motors
    Old Mill Lane
    Mansfield
    Nottinghamshire
    NG19 9AL

    Get in touch

    01623 662227
    http://www.ghmotorsmansfield.co.uk

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    72%
    Would recommend this dealer to family and friends
    21%
    Percent of reviews responded to by this dealer

    Additional Information About G H Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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