Amazing customer service especially from Jes and Hannah cannot recommend H&M enough.

I bought my little Jazz to g and m Gravesend again this year, the service was top notch and I had a free mot, plus a valet . I can’t fault this garage so helpful and customer service was excellent. Yes I would always recommend the Gravesend branch.

I Have never been to a dealership like it. I Purchased a Honda Civic from G&M Motors, the service was amazing and there was no pressure at all. Top people and will go out of their way to help regardless.

I recently purchased a vehicle from here, and was excited to collect the vehicle as I had always wanted a Honda Civic however the day didn't go to plan. I phoned G AND M before I went to collect the vehicle and make sure it was ready, they said yes everything was fine and come down but we haven't managed to put any fuel in the vehicle since the test drive and back then it only had 20 miles reminding, which wouldn't even see me home. Once I arrived I signed the paperwork and they were going to let me go, when asked we need to TAX my vehicle first. This was then a problem and the sales manager disappeared in the office from 5 minutes, then came out and said they don't have the V5 for the vehicle, so will need to tax the vehicle on a v62 however this can't be done unless the vehicle is in the trade, i know this because I am an administrator for a car dealership. Then they said i need to trust the previous owner doesn't un-tax his vehicle and drive under his tax and not have the vehicle in my name. i didn't want to do this, but didn't have a choice as I didn't have another car to drive and they couldn't provide me a demo. After all this we finally agreed they will take responsibility for any issues and i drove the car home, well half way home, then realized they hadn't fitted the dashcam, like they said they would. so i drove back, walk in and asked where the dash cam was and the sales person my dad handed it to, spoke to him in a disgusting manner, then the whole sales team disappeared. After 15 minutes of searching they had lost my dash cam, they gave me a replacement. After over a week fighting to get the v5 for my vehicle, I finally got it and did everything myself on their behalf as I couldn't trust them to do it correctly. I will never go back to this dealership after the way I have been treated and have not even received a proper apology from them.

These people will rip you off - DO NOT TOUCH

I purchased a £10000 Honda Civic from this garage without seeing it! I am so glad i did. I needed a new car as I was changing job and losing my company car. After viewing a few Civic's I decided I would like to buy one. I called around a few dealerships and this one stood head and shoulders above the rest. Offered to deliver the vehicle to me at my home address an hour and a half away. So I took them up on this offer and left a deposit. Spoke with Barry initially who told me the car also comes with 12 months warranty and AA breakdown, a new MOT and Honda Service. The vehicle was originally supplied by them and serviced by them 3 times. He said my next years service will be free as it is under a service plan. Spoke to other members of the Sales team Adam and Ed all could not do enough. When the vehicle was delivered by Kevin the driver it was just as described. Kevin answered any further questions I had and was very helpful. So happy as it drives and looks great much better than others I had previously seen. If you are looking for a vehicle I would highly recommend this garage. Thank you so much.

Purchased a Hyundai Veloster from G & M Motors, salesman was nice and all was easy- then the issues came. headlights not aligned when driving in the dark so took it back- they said the bulb wasn't strong enough. Went to a Hyundai garage and the lights were not aligned and there were no less than 6 other faults that should not have passed the MOT. since then have also found other issues adding up to over £500. Absolute shambles. Added to this, when I have brought it to their attention about all of these faults they have just been paying for the issues, surely any good business wants to see the proof and ensure their standards of MOT are investigated? Clearly only care about taking people’s money and not delivering a good (or even legal) service.

The technicians at G & M Motors left a hose off after replacing the faulty starter motor. They didn’t even test drive the car/work done and then refused to pay when another garage corrected their shoddy work, even though they told us they would!! They are dishonourable rogues,

If you have a Honda, I wouldn't go anywhere else. Gary at G&M Honda knows these cars inside-out, and he's always been extremely helpful. Plus, they're very reasonable with their prices. Whenever I get a quote from Invicta Honda for work, it's always more expensive than G&M Honda.