GM have a lot of positive reviews on Google. Three reasons: the sales process is exemplary, customers are encouraged to leave a review immediately, and most used cars have enough life in them to get them to their next MOT. The reality only comes to light when there's a problem. That's when you realise that everything you've been told during the sale was performance and invention, that they issue MOTs without carrying out proper checks and that there is no aftercare service. Finally, you might realise, no matter how reasonable you have been despite the injustice and stress, that it takes a negative review to get to them, and that they'll pull out all stops to concern you to the degree you remove your review. They believe that they're expert at this - look at their verbose, patronising replies to negative reviewers on Google. Accepting blame? No chance. It took me 5 emails and a number of phone calls to receive a monosyllabic reply. And more effort to have them - again monosyllabic-ally - agree to look at my car, including an arranged visit at which no one was present and the garage closed.. There was an issue - my exhaust was done in, and my car required a new gearbox. In the end, I paid up for this myself at a garage I've known and trusted for years. The mechanic their told me my car should have failed its MOT (issued a three weeks and 200 miles previously) on three counts. You've been warned.

purchasing a great car , WELL BEST TO STAY CLEAR OF GALLOWAY

This garage will ask you to leave a google review right after buying the car and let's just say that the sale is the most friendly I have ever had so yes - they will make them look like a trustworthy and great place to buy your car. BUT. Do not trust them. In my case the serpentine was faulty and made a noise the very next day - they refused to fix anything (dismissed my claims) and I had the most difficult time to even get an answer - let alone get the car seen. So far I have racked up over £800 in repair for various things, including the exhaust which was falling down and even had a hole in it, the hand break cable was hanging on for dear life (and other niceties). I have not even started to address the fact that the central lock or the AC isn't functioning. Nothing was noted as they stated that the car was fully serviced when bought and getting the smallest thing acknowledged from them is a nightmare. Anyways. The google had fooled me at the time - thinking that at least I could contact them to get a serious and local follow up of the car with them. Please don't make the same mistake and do not get fooled by it - or at least be ready to buy a car with many hidden repairs. Hiding my infos as I know the owner harass people who leave bad reviews.

Bought a car a Volvo C30 picked up car was filthy with chips also previous owners details with their address and phone number we had the car 3 weeks and suspension went we rang them and they said it wasn’t covered u see the warranty so we took to another garage which cost £350 to get fixed then another few weeks down the line it breaks down and we’re stranded rang them again this time we got abuse off Euna we emailed them no reply so we had to take to another garage all the fuel injectors needed replaced all the oil and filters also the cam belt all this should have been done before we bought the car as it’s states in their own website that a FULL service would be carried out the car cost £4000 we’ve already spent £3000 not even had it 6 months please go somewhere else and avoid these people they are taking your hard earn money for a bucket of crap

long story short, Galloway Motors sold me a dodgy car, full of repairs and dangerous faults. Nothing but appalling attitude from owners, Euna likes to spam customer’s phones to argue after they leave a bad review, very bizarre and stressful experience, I currently have my death trap car sat in my driveway waiting on about 4 fixtures to it, thanks Galloway Motors! AVIOD

They try to sell dodgy cars. I went to buy a car, put a deposit down, they said that they were going on holiday (surprise, surprise). I had time to think things over and changed my mind. I could have let them know within 24 hours, but they were on holiday. When they returned I told Una that I changed my mind, that is when she got nasty and refused to give me my money back. There is nothing in writing anywhere to say that the money was non refundable, of course she insists that she told me, but did not. I even had someone with me at the time to tell her she did not say it, she got rude, then tried to accuse me of being rude. She tried to say that the car was ready to go, that is why I won’t get my money back, but it FAILED THE MOT, so how could it possibly be ready? STAY AWAY FROM GALLOWAY MOTORS!!

Lovely family run business with first class service and cars. My family have now bought 4 cars from Euna at Galloway Motors and we have had nothing but really positive experiences with every purchase. Great cars, great prices and great service.

Great service! no hard sell delivered everything that was promised looking forward to enjoying my new car thanks Euna 😁👍