Anonymous, August 2025
"Avoid like the plague"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Terrible company, been awaiting a refund 2 weeks. I purchased an Audi a6 avant and within 2 miles a light came on the dash and car went in limp mode. Our mechanic advised us to return the car as this had clearly been an ongoing problem they had tried to rectify in the last few days (new parts). Immediately called Gateway cars and they said of course we could return car for a refund in line with our legal rights. They’ve now had the car back for nearly 2 weeks (even charged me £100 for collection) and are giving every excuse not to refund us- their bank accounts blocked, the car was fine when it left them etc. They immediately readvertised the car as having no faults, drives perfect. They are conmen & everything they state on their website about customer their after sales & the way they treat customers is bull. I’ve since found several other reviews of similar experiences. We will not go away without a refund & will pursue this all the way.
+0 Found this review helpful
Ben A, March 2025
"AVOID "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Advertising all over Facebook, cars look nothing like pictures and doesn’t stand by warranty
+3 Found this review helpful
Amy M, February 2025
"Professional team"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Wonderful experience at this dealership. The staff was knowledgeable and helpful, making the buying process smooth and stress-free. I’m very satisfied with my new car and highly recommend their service.
+1 Found this review helpful
Nicole C, February 2025
"Really honest company!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Exceptional service and support. The staff was attentive and informative, making the car-buying process easy and enjoyable. I’m thrilled with my new car and would definitely recommend this dealership.
+1 Found this review helpful
Ralph W, February 2025
"Good Cars Collection!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Hands down the best dealership I’ve ever been to! Jay was honest, attentive, and genuinely cared about helping me find the right vehicle. The customer service was top-notch, and I felt valued from start to finish. Highly recommend to anyone in the market for a new car! Would highly recommend.
+0 Found this review helpful
Gregory B, February 2025
"Great dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Amazing experience at Gateway Car Sales Ltd! The staff treated me like family and made the entire process seamless. They offered a fair trade-in value, explained everything in detail, and made sure I was comfortable with my decision. I couldn’t be happier with my purchase!"Thanks
+0 Found this review helpful
Jesse W, February 2025
"Brilliant Cars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Gateway Car Sales Ltd exceeded my expectations! The showroom was clean, the staff was welcoming, and I never felt pressured. Jay took the time to answer all my questions and helped me find the perfect vehicle for my needs. I’ll definitely be back for my next car!"
+0 Found this review helpful
Tyler P, February 2025
"100℅ Recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Gateway Car Sales Ltd offers a diverse selection of single-owner, low-mileage vehicles with full dealer service histories. Each vehicle undergoes a comprehensive 75-point inspection and a full HPI check to ensure quality and peace of mind for customers. The dealership also provides a range of premium warranties, allowing customers to choose coverage that suits their needs, from six months up to a lifetime warranty for the duration of ownership.Thank you so much
+0 Found this review helpful
Sarah W, February 2025
"Very good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Just bought a car from this company. Very helpful and friendly service. love the cars that they customized gave to Thanks
+0 Found this review helpful
Pamela A, February 2025
"Good service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great experience with this dealership. The team was professional, friendly, and helped me find the perfect car. The entire process was smooth and efficient. Highly recommend their excellent service.Thanks
+0 Found this review helpful
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