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18 reviews from our car dealer reviews community
Leave a review for Gatwick Motor World
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18 reviews from our car dealer reviews community

Leave a review for Gatwick Motor World
Leave a review
"An honest review"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having bought a car there a dozen years ago, I had high hopes of getting another good car. My hopes weren't dashed. Great car, great price and thoroughly chuffed. Must say that Barry was excellent, he really went the extra mile and did everything he could to get the car too us as quickly as possible - over the Easter weekend too. Would thoroughly recommend dealing with them and have no hesitation in recommending them to anyone. Good service, great car, good people.

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"Rubbish service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid car sent back paid 3 weeks finance and no car due to issues !

"Let down"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Gatwick motor world could not have been more helpful when it came to selling us out car, with everything promised and nothing to much. Well all I can say is purchase your car from here if you want to be ignored time and time again when there is a problem. Collected the car which had not been done up to the standard previously discussed when we viewed, but in need of a car after collection date being moved and then moved again by them I overlooked the small details and drove the car off of the forecourt. Only to find after 2 minutes in the driving seat the electronics not working on the wing mirror. Went back and was promised this would be rectified. Well more fool me for trusting that. This was 4weeks ago and since then just excuse after excuse, ignored phone calls and emails. Still no fixed wing mirror and still no follow up. Great customer service guys!!

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"Many customers, many unresolved issues!"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wonder how many of these reviews are real... if you look at yelp, google and other places, there are many people who have had a similar experience to myself. Bought used car from GMW, within 1 week of ownership noticed issues with suspension, contacted GMW within the warranty period. I agreed to get a 3rd party local to me to look at it, they concluded it had issues that needed to be fixed. It took a while to get car back to GMW, and when it was finally returned, their specialist concluded similar issues, but GMW are refusing to resolve the problems, stating that basically I bought high mileage car, I have the wrong expectations and that it is now out of warranty… Seriously people, don’t buy anything from this company they are very dodgy!

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"Absolutely brilliant service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Barry made my car sale flawlessly and rectified any issues I came across immediately. He was extremely helpful, kind, understanding and ensured that I was 100% satisfied with my car purchase. I couldn’t fault the company and I’m absolutely over the moon with the car I chose. Thank you all so much for your fantastic service. Jess

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"Outstanding service. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I received outstanding service from the team here when I picked up my Leon today. Tim couldn’t have helped any more than he did, he was fantastic every step of the way.

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"Great service and people to deal with. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my wife’s car here . Couldn’t be more pleased. Very professional outfit and got a great deal too . Would recommend .

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"good advice"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a new Ford Fiesta from Gatwick Motor world and found the service Tim and Will gave us was first rate They listened to what we wanted and gave us good advice and found the car we needed

"Friendly and to the point"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to Gatwick Motor World as I live in Brighton and didn’t have a car (easy walk from train. Station at Haywards Heath). They were very helpful and listened to our list of wants and were able to sort us out with a car (an old Ford Focus estate). Once we’d chosen the car it all was processed quickly and efficiently. People since have said we got a decent deal, but I think it’s fairly standardised pricing (with the internet making prices easy to check). Very pleased and would recommend.

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"Has the potential to be good. "
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Has some very committed and helpful staff and others not so. Had to book my car with in with another garage even after having spent a lot of money on service and repairs. Disappointing really.

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Dealership Information

Gatwick Motor World is an Independent dealership that is based in Haywards Heath. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
18 reviews3.3 out of 5 stars — Rated Average
Excellent
8
Very Good
1
Average
4
Poor
1
Terrible
4

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  • Contact Information

    Address

    Gatwick Motor World
    4A Burrell Road
    Haywards Heath
    West Sussex
    RH16 1TW

    Get in touch

    01444 412206
    http://www.gatwickmotorworld.com/

    Opening times

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    Dealership Statistics

    55%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Gatwick Motor World

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    Directors: XXXXXXXXXX
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