Think twice before you purchase from them...not recommend it Purchase a Bentley Bentago with the price of £153k cash recently and I had the worse experience ever......... I spoken to Matthew Hopkins on the phone and we arrange to view the car on Monday 30th Jan, he knew that I will drive 300 miles away and potentially I am the buyer, therefore I paid £2000 deposit and I received the confirmation email which the car it will be ready by 11am. I drove with my wife and new born baby who was only two month old. when we arrived he turned up 10 minutes later!!!!!!!! I saw the car and the car conditions was very poor as he didn't even bother to polish the car inside and outside, car had some searches which was not mentioned in description on their website. He promised to prep the car before we arrived but obviously the car wasn't ready ,therefore we stayed for 5 hours to prep the car!!!!! I paid £153k cash with no finance and headache.....but 5 days later I found out that the car has OUTSTANDING FINANCE!!!!!!! Over £100K They hidden and lying about this which is a massive problem and illegal to sell a car with finance!!! I contact them and spoken to same person and he promised by Friday the finance will be paying off!!!!!!! He also send an email on Friday and mentioned that the finance has been settled and he will send a confirmation by Monday. Monday didn't received any email and I chases them again but this time they pass me to Sales Manager Pete Weightman! I spoken to him and by this moment I have already seen my solicotors and I have been advice what to do. Pete didn't have any explanation and promised to be clear by Tuesday.... So at the end after 8 days they clear the finance! Funny that I received the phone call a few days after from their customer services team to find out how was my experience!!!!! After wasting my time explaining the experience and forwarding her all emails she promised that she will deal with this matter as it is very serious but she didn't call or email me back either. Worse experience ever, do not recommend this company and if you decide to purchase from them check the HPI and don't trust any words they say better to digging out yourself. They claimed on my previous review that I was aware but they are lying as there is a lot of emails available and why would I buy a car paying cash with huge outstanding finance ?? Is illegal
Reviewer has confirmed their email address
Simple and easy at GC Motors, customer service was great from Gary and team from first enquiry to purchase! Would certainly recommend!
Clare Pears from GC Motors in response to Great service and very easy
Hi Matthew, so glad that you enjoyed buying your car from us and I will be sure to let Gary know how much you appreciated his help. Have fun in your car! Kind regards, Clare – Customer Care
Great customer service by Gary at GC motor. Made buying my new car a pleasant, trustful and reassuring experience. Thankyou.
Gary has sold us 3 cars now from GC Motors with really personal friendly service I had to send my wife to collect our last car and she was amazed by the the friendly service.
Reviewer has confirmed their email address
Clare Pears from GC Motors in response to Great Service
Hi Mark, great to be able to help you out again. We’re delighted to hear that you were pleased with the support you received from the team, and in particular Gary. Enjoy your car! Kind regards, Clare – Customer Care
Came to get a new car. Gary knew exactly what I was after. He sourced the best car for me for the best car. He was knowledgeable, approachable and proactive in making my car experience easy and stress free.
Clare Pears in response to Great service
Thanks for your review, Corrin. Really great to hear how happy you have been with everything and especially with the help Gary provided throughout. Have fun driving your car! Kind regards, Clare
Gary Hornsby-Shawe who sold me the car and ensured that it was a car I wanted, He supported me through the sale. He showed me other cars they have in their showroom. Customer care was good.
Clare Pears in response to BOUGHT FORD MUSTANG MACH E
Hi Zachary, thank you for highlighting the help Gary provided you throughout the sales process and we’re glad you enjoyed being shown around. Enjoy your car! Kind regards, Clare – Customer Care
We purchased a Nissan navara from GC Motors and we can’t praise them enough. First class service and our new car is perfect. We are in Scotland and it was even delivered right to the door on 23rd Dec. Dealt with a few of the guys from here and they were all fabulous. Richard Cook thank you for the amazing customer service. We will definitely be back when we need new wheels 😉
Clare Pears from GC Motors in response to Five star service
Hi Vicki, thanks for your review and I will pass on your kind words to my colleagues. Great to hear that you got your car in time for Christmas … you were obviously on the ‘nice list’ 😊 Hope you have a lot of fun driving your car and look forward to welcoming you back for your next purchase. Kind regards, Clare – Customer Care
Bought a car from GC motors I dealt with Siobhan from the off. she was nothing but helpful and kept me in the loop every step of the way. It made buying a car easy! Enthusiastic thumbs up 👍🏽
Clare Pears from GC Motors in response to Range Rover SVA purchase
So glad to hear that you were happy with the process of buying your car from us and the help provided by Siobhan along the way. Thanks for leaving us a review … much appreciated. Kind regards, Clare – Customer Care
Matt Green was excellent dealt with us professionally, got the car we wanted and gave a fair price of our trade in.
Clare Pears from GC Motors in response to Awesome service
Thanks for your review, Alex. I'll be sure to pass on your kind words to Matt. Enjoy your car! Kind regards, Clare - Customer Care
It had been a journey, trying to find the right car for me through GC Motors. But thanks to the hard, tireless work of Siobhan, we finally found the right one! Upon first impression, Siobhan seemed very down to earth, very smiley and genuine! And also, very persuasive! I was never really in the market to buy a new car until I met her whilst out in the forecourt, just simply browsing. However, Siobhan convinced me, for the better, that I should go for it! Which, now, I’m so grateful for. Siobhan helped me for around 4 months getting my credit score as high as possible. Gave me tips on saving money and paying bills, all which would help my chances of getting accepted for finance. Alongside this, she also worked hard with the buying team to find me the right car. After a patient wait, she finally found one for me. The wait was more than worth it! I was always kept in the loop, never left guessing. I knew 99% of the time what the team at GC were doing for me, due to the brilliant, communicative way that Siobhan was doing her job. Now in June, I have my car and I am beyond pleased with it. I wouldn’t be sat in that car if it wasn’t for Siobhan and her hard work, help and financial advice. Over this period of time, we developed a great, friendly relationship. Siobhan now is more than just any car dealer, she’s now a friend, and one i very much look forward to buying from again in the future. After this exceptional buying experience, I will certainly be back to see Siobhan at GC Motors.
Clare Pears from GC Motors in response to My experience of GC
Hi Charlie, what a lovely review. It certainly sounds like Siobhan put a lot of work into getting you the right car and you sound very happy indeed with the outcome. Thank you for your recommendation and look forward to seeing you again in the future. Have fun driving your car! Kind regards, Clare - Customer Care
GC Motors is an Independent dealership that is based in Harrogate. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 327 | |
Very Good | 4 | |
Average | 8 | |
Poor | 15 | |
Terrible | 12 |
GC Motors
Ripon Road
Harrogate
North Yorkshire
HG1 2BX
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.