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108 reviews from our car dealer reviews community
Leave a review for GCS Car Sales Ltd
Leave a review

108 reviews from our car dealer reviews community

Leave a review for GCS Car Sales Ltd
Leave a review
"Amazing service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stuck with the promises they made. Amazing and friendly service by Adam. Fantastic car for the price. I would recommend to anyone

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"Stay away , most unscrupulous dealee"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a car on the 4th of October it’s now the 31st the car still not finished. We have started legal proceedings to get a full refund of car as they sold us a car that should not have been on the road

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+18 Found this review helpful
"BUYER BEWARE, APPALLING CUSTOMER SERVICE"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is very much a stack them high, sell them quick outfit, I ordered a Mercedes GLE from them recently and before collecting the vehicle I asked to be provided with a record of all servicing, inclusion of 4 Floor mats, plus removal of a scratch to the paintwork. I was told several times on the telephone that this would all be done. On collection over two weeks later none of these were provided. I was also given a very indifferent, perfunctory introduction to the vehicle and its in cabin functions. The electronic choice positioning of the steering wheel did not operate at all and I was told " it worked yesterday". Once home I went to access the onboard operators manual to investigate this fault, to my horror I find the manual is only in Dutch, Spanish, German or French. I have now had to buy Master Disk directly from Mercedes and will have to pay a local Mercedes dealership to reset and reload it so that I can access it in English and fully understand the cars funtionality.

"getting it right counts"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

this is the second review of this company i originally wrote one a couple of weeks ago about a jag i was buying which after talking to a sales rep (not anthony who i was originally talking to ) started to make me not like the deal i was going to get (think he was having a bad day at the office) so decided not to buy the car ... the day after i received a phone call from anthony asking whether or not i was still interested in the car, i told what happend he was very apologetic and sed he would look into it, .so a couple of hours later he phoned me back saying he had spoken to the person so i sed ok he then asked if i was still interested in the car . i told him i was it was then i found out how good a professional car dealership should work . he went through cost ,price ,part ex delivery etc broke everything down price-wise and then made me a great package for the purchase of the car........this is how its supposed to work he could not been more attentive of my needs he arranged delivery for me i took the car for a test drive i was very pleased with it ps it was valeted and polished to a very high stranded so in all if you can deal with anthony i would what a professional sales man he was. so all in all i was happy and bought the car so to end this i would say this was a great company to deal with and will most probably deal with them again ..............so thank you anthony and thank you gcs carsales for a pleasurable deal

"Brilliant Service; Nice Car; Great Price"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car of recent; expectations managed; great service, good price. Better price that Main dealer. Keep up the great work guys!

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from them was very nice car and very proud for that very good service thank you very much Ayob

"Car purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very friendly and prompt service

"Excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I loved the car and i particularly loved the sales person by name Heba she was succinct and profoundly competent sales person and quite helpful

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+0 Found this review helpful
"Excellent all round service and deal!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Anthony, Barry and the team were great at ensuring I got the perfect car at the right price and delivered directly to my door! Would really recommend.

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"Be wary of the “Admin fee” "
3.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was initially going to leave a very positive review. However, looking back on the whole experience it seemed they were very lapse with offering information about the car - every couple of days there would be something else they hadn’t told me initially (scratches etc...) - also no negotiation on the price. Once agreed, on the actual day of picking the car up, I was informed there would be an “admin fee” - the real concern on this, is that he asked for it in “cash only” (£295) - I told them I’d already paid such a fee with the finance company - he then said, “oh ok, leave it then”. This is a scam (I feel) and is simply to line the salesperson’s own pocket! This actually left me seething, but unfortunately I needed the car for work the next week, otherwise I’d have killed the deal there and then just on principle. DO NOT PAY THE ADMIN FEE!

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+15 Found this review helpful
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Dealership Information

GCS Car Sales Ltd is a used car dealership that is based in London. They stock a wide variety of different makes including Mercedes-Benz and Audi. You will find prestige and premium cars all with part exchange and finance options available.

B & J Car Sales previously used to trade from this address, however the owner of GCS Car Sales has sent us an email stating that the 2 businesses are not connected in any way.

If anyone has had an experience at this dealership then please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
108 reviews3.9 out of 5 stars — Rated Very Good
Excellent
76
Very Good
2
Average
1
Poor
7
Terrible
22

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  • Contact Information

    Address

    GCS Car Sales Ltd
    610 Western Avenue
    London
    Greater London
    W3 0TE

    Get in touch

    020 87521509
    http://www.gcscarsalesltd.co.uk/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    71%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About GCS Car Sales Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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