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108 reviews from our car dealer reviews community
Leave a review for GCS Car Sales Ltd
Leave a review

108 reviews from our car dealer reviews community

Leave a review for GCS Car Sales Ltd
Leave a review
"Cls estate grey "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car was exactly as pictured. Had more features then listed, sales were great and very helpful. I would strongly recommend GCS Car Sales.

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+1 Found this review helpful
"Great Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you to GCS Car Sales for your great service.

"Impeccable experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Impeccable service and quality. Purchased my new Mercedes S63 from GCS Car Sales, and I am fully satisfied with the experience. Travelled far and I was not disappointed. I cannot rate this company highly enough. 5 star!

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+5 Found this review helpful
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"Cowboys sums it up"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

One Star is being a little to generous here, spent £38.000 on a Mercedes Benz with GCS car sales. Served by Bobby who was pleasant. Car was still under manufacturers warranty & time was not on our side as they where going to close at 4.30, so we did not test drive the car. Asked Bobby if the car was due a service, we where told not until 21,840 miles, car was advertised on autotrader with 18,978 miles on the clock. A deal was done on the day in part exchange on our GLC so this would enable us to drive the new car home. On leaving their premises & travelling less than 50 meters to the other side of the A40 to the petrol station opposite GCS I was greeted by the message the car was over 100 days overdue service. Filled up with petrol & looked to the display to see the mileage said 19,839 over 1,000 mile more than the car had been advertised with. On the way home the car suffered very bad vibrations as if the wheels needed balancing, Also the steering wheel was 15 degrees out of line to being straight. I called Bobby the following day to advise about the service being 100 days overdue, Bobby tried to convince me it was OK & that the car did not need a service as the dash advised & the car was not due until 21,840 miles. Anyone know's that Mercedes warranty terms are 12 months from the last service which was on 08.01.2018 or the mileage of 21,840 which ever comes first. So the car was due a service on the 08.01.2019. Booked into Merc -Benz for a service that same week & ATS to have tracking done & wheels balanced, ATS advised Both rear tyres had damaged, one with a very bad deep cut the size of a egg cup, the other with a large bulge on the inside of the tyre, Pictures sent to GCS straight away. Now GCS refused to cover the cost of the damaged tyres which cost £409.00 for the two. But they did say if I drive to London from Nottingham they would put it right, so they wanted me to drive to London on dangerous tyres for them to fix. They have paid for the tracking & only half the service cost, but refuse to cover the cost of the tyres. :-( Trying to speak to the same person on the phone is difficult & they rarely call you back. There was some paint chips on the car that look like someone had given a two year old a brush to fill in, asked the question on these they did not know, but pictures attached from the report when GCS purchased the car tell different, as these have not been touched up, so GCS did touch up the scratches & paint chips. They call themselves a Mercedes Specialist, have a laugh, they sell Mercedes car's, that does not make them a Mercedes specialist. Mr Sardar Hussain you need to review your business & not sell cars that are in dangerous condition, with the damage on those tyres I could have had a blow out on the way home with my child in the car. Steer clear this is a Del boy operation Will now be chasing the outstanding through the small claims court

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+21 Found this review helpful
"Straight forward purchase."
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Called in to GCS to have a look at an E Class. The car was not up to scratch so left it and had a look at another. Price on the website and window are different but I was offered the web site price. Car was in good order and the director showed me that the car had not long come through auctions. Bought the car for a price below anywhere in the country with 12 months of MB warranty. Purchased outright so no fianace required so £295 admin fee. Full tank of fuel given. Either buy from Auctions if you are not familiar can be risky. GCS and pay below national average or more at other dealers.

"Excellent service - trusted and efficien"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service and treatment both pre sale and post sale. Wide variety to choose from all in 1 place !! Friendly staff and extremely helpful.

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+1 Found this review helpful
"Adam Sales Manager"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lovely Experience

"Adam"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very nice customer service,and amazing cars. Recommend GCS Car Sales.

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"Car spec not as advertised steer clear"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went in to purchase car on day of handover after previously agreeing price for PX they told us our car was faulty and knocked off more money and said it needed work doing. Car was advertised same day!!! Our new car is missing features described in ad so check everything and be wary was told we could have a refund but had to bring in within 24 hours. In contact with trading standards would not use GCS Car Sales again or recommend.

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+31 Found this review helpful
"Good price and service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sales person Adam provided good service before and after sale. overall friendly atmosphere at the garage. Car was well prepared for delivery. Thanks GCS Car Sales.

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+2 Found this review helpful
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Dealership Information

GCS Car Sales Ltd is a used car dealership that is based in London. They stock a wide variety of different makes including Mercedes-Benz and Audi. You will find prestige and premium cars all with part exchange and finance options available.

B & J Car Sales previously used to trade from this address, however the owner of GCS Car Sales has sent us an email stating that the 2 businesses are not connected in any way.

If anyone has had an experience at this dealership then please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
108 reviews3.9 out of 5 stars — Rated Very Good
Excellent
76
Very Good
2
Average
1
Poor
7
Terrible
22

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  • Contact Information

    Address

    GCS Car Sales Ltd
    610 Western Avenue
    London
    Greater London
    W3 0TE

    Get in touch

    020 87521509
    http://www.gcscarsalesltd.co.uk/

    Opening times

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    Dealership Statistics

    71%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About GCS Car Sales Ltd

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
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